Front End Customer Service
Resume:
Natalie Murray
Johnstown, Co 80534
*******.**********@*****.***
OBJECTIVE
I wish to work in a field that I am passionate about and can help contribute to the company’s goals. I enjoy working and communicating with others. I have strong communicative skills as well as being a fast learner for new tasks. Every job that I have ever held, I have made sure to make it so that I completed all the tasks given to me by management on time and with high standards.
EDUCATION —
EXPERIENCE
Monarch High School- Completed up through 12 grade and graduated with a 3.9 grade average.
Colorado University of Boulder- completed 3 years towards an Associates Degree.
07/2005-04/2009
Front End Coordinator • Tj Maxx
Main position was Front End Coordinator which entailed coordinating employees and registers as needed by business. I was responsible for counting all the money and handling any issues that may have occurred with customers orders. I coordinated daily schedules and department assignments. I would also fill in for any position among other departments including receiving product. As well as handling the daily deposits in the Cash office for the entire store.
04/2009-04/2017
Starbucks Manager • King Soopers
Started this role as just an associate but quickly moved into management within my first year of working. This position required writing schedules, running daily activities to both Starbucks and King Soopers company standards, and providing excellent customer service to every customer. I also travelled to multiple locations and helped train new employees for new locations.
General Merchandise Manager • King Soopers
This position required stocking shelves every day. Making sure that the in stock/inventory counts were correct among all the health and beauty products. This also included writing schedules, holding employees accountable, and creating group working experience for the whole department.
Store Administrative Assistant • King Soopers
This position required me to work and communicate directly with Store Management as well as every other employee within the store. I oversaw running daily/weekly pay rolls for each employee. As well as hiring for any department within the store. I was also in charge of making sure that all Human Resource Policies were followed.
Bakery Manager • King Soopers
This was my last position within King Soopers. This position I was required to write schedules, make sure that the department was set up by a specific time every day. As well as running daily department tasks with all my associates and working as a team.
04/2017- Current Position
Route Driver/ Owner • The Healthy Loaf Inc.
Within this company I have ran and built over 5 different routes. Daily tasks include picking up merchandise from a warehouse and then delivering to multiple locations such as grocery stores and dining locations. At each location I oversee merchandising as well as trying to grow by communicating with management to bring in extra product/displays. Within this company I have also
Cont.
helped with all hiring needs and payroll. As well as completing profit and loss sheets for the business and human resources.
KEY SKILLS —
COMMUNICATION
Merchandising
Project Management Training
Communication
Budget Planning
Hiring/Human Resources Pay Roll
Computer Skills (Such as working with all Microsoft Applications)
I have great communication skills when it comes to any customer service issue or helping with any customer needs. I enjoy solving problems when needed. As well as communicating with my peers and/or management.
LEADERSHIP
Every job that I have ever held, I have quickly moved up into some sort of management or leadership role. I enjoy being able to train and teach others what I already know and to expand their knowledge of their jobs. I have had a lot of experience in training new associates as well as training seasoned associated to new programs. I believe that mostly a job cannot be completed by just one individual and that working as a team is incredibly beneficial.
REFERENCES
Camern Jensen- The Healthy Loaf- Company Owner
********@*****.***
Faith Baker- King Soopers- Store Manager
Contact this candidate