Crew Member General Labor
Resume:
Shelby Knapp
Columbia, TN *****
*****************@*****.***
Ive always been a hard worker but over the last 3 years I've really grown As a employee and manager. I put forth my full effort's and Im always trying to learn and grow. I love being in management and I plan on working my way up no matter where I go. I would like to find something out of the food industry I'm ready for a career change. Thank you!
Authorized to work in the US for any employer
Work Experience
McDonalds Crew Member
McDonald's-Columbia, TN
February 2024 to Present
General Labor
Instawork App-Spring Hill, TN
2023 to Present
I've been working through instawork And I've been working at magna seating in Spring Hill,TN. I enjoy it but I need something permanent. I worked on an assembly line in different spot doing different things like putting the wires in the seats, trimming them after they were poured, checking for quality things of that nature.
Shift Manager
McDonald's-Columbia, TN
April 2019 to Present
I started as a crew and worked my way back up to management. I currently manage the store, keep track of stock, ensure safe food handling, cleanliness of the restaurant, keeping the store running smooth, training crew members, and I am in the process of learning to scheduling employees, handling customer complaints and concerns
Crew Member
McDonald's-Columbia, TN
July 2017 to February 2018
anything I was asked to do. clean, take orders, stock, work in drive thru, run a register. Shift Manager
McDonald's-Columbia, TN
August 2016 to March 2017
Proper food handling, stocking, handling customer complaints, counting drawers and making deposits, handling shift (in charge of the store for that day), cleaning, training employees. Deli Clerk
Kroger-Columbia, TN
September 2016 to November 2016
cut the meat for customers, cleaned, kept track of the holding times, and prepped for the next shift. Crew Member
Quick Mart-Columbia, TN
February 2016 to August 2016
As a crew member I ran the cash register, stocked the shelves, Kept the store clean, Cooked food and kept it stocked.
• Welcomed all customers
• Ran the cash register
• Kept the store clean
• Provided exceptional customer service
Crew Member
McDonald's-Columbia, TN
January 2014 to February 2016
My first job, I did whatever was asked of me. I ran a cash register, took orders, cleaned, stocked and learned the operations of drive thru. I was promoted into management and became a Shift Manager Then they started moving me to different stores and different shifts so I quit. In that time I got my serv safe certification.
• Worked in a high pressure environment
• Helped train new employees
• Covered front counter, drive thru and Counted drawers down and made deposits
• Worked the cash register
• Communicated with customers
• Helped customers with orders
• Bagged meals for customers
• Made food
• Restocked items
• Took out trash and recycling
• Swept and mopped lobby and store
• Maintained quality control
• Maintained a positive attitude
Education
Certification in Servesafe food safety management
Remote
2023 to 2028
8th Grade Education
New prospect elementary school - Leoma, TN
2000 to 2011
Skills
• Shift Management (5 years)
• Food Service (8 years)
• Food Safety
• Leadership (5 years)
• Management (5 years)
• Food Handling (8 years)
• POS (9 years)
• Management (5 years)
• Food Industry (9 years)
• POS
• Cash handling (9 years)
• Hospitality
• Shift management
• Leadership (5 years)
• Quality control
• Communication skills
• Food service
• Digital marketing
• Graphic design
• Video editing
• Phone etiquette
• Content Creation
• Content creation (1 year)
• Social media management (1 year)
Certifications and Licenses
-ServSafe Food Protection Manager Certification5
July 2022 to July 2025
Driver's License
November 2023 to November 2028
How to Learn Online: For Verizon Skill Forward Learners April 2023 to Present
Online Verified Certificate Edx
HP LIFE online course Social Media Marketing
April 2024 to Present
Certificate of Completion Online
Contact this candidate