Customer Service Food

Amandeep Singh

*/** ******* **, ***** york, M*H *G2 +1-437-***-****

********@*****.***

Professional Summary

Dedicated and customer-focused professional with experience in the food service and customer support sectors. Proven ability to handle fast-paced environments at high-profile establishments like McDonald's and Goose Island Brewhouse. Skilled in delivering excellent customer service and managing operational demands efficiently. Currently pursuing a Diploma in Culinary Management to further enhance culinary skills and expertise. Multilingual in English, Punjabi, and Hindi, with a passion for travel and adventurous activities.

Education

Diploma in Culinary Management - Canadore College, Scarborough, ON - January 2023 - August 2025

Diploma in Hotel Management – Bathinda Junction Educational Hotel Management Cooking & Catering Institute, Patiala, India - May 2016 – April 2017

Professional Experience

Warehouse work in North York ( value village ) January to March 2024.

Sorting Good condition clothes from the carts and make it clean.

Line cook, Goose Island Brewhouse, Toronto, ON – April 2024 – July 2024

•Delivered exceptional dining experiences to customers, enhancing guest satisfaction.

•Worked collaboratively with the kitchen team to ensure timely service during peak hours.

•Recognized for excellent customer service and received positive reviews on social media platforms.

Westrock warehouse

. .Attention to Detail

- Ensuring that orders are accurate and shipments are handled properly.

- Checking inventory for errors or damage.

.Time Management

- Ability to prioritize tasks to meet shipping and receiving deadlines.

- Efficient handling of goods to maximize productivity.

Safety Knowledge

- Familiarity with safety protocols and practices, including equipment handling.

- Experience in maintaining a safe and clean working environment.

.Equipment Operation

- Proficiency in operating forklifts, pallet jacks, and other warehouse machinery.

- Certification or training in using warehouse equipment.

Physical Stamina

- Capability to lift, move, and handle heavy loads for extended periods.

Teamwork

- Ability to work well with others in a team setting to ensure smooth warehouse operations.

.Problem-Solving Skills

- Addressing issues like misplaced items, late shipments, or space constraints.

- Adapting quickly to resolve logistics problems.

.Basic Computer Skills

- Proficient in using warehouse management software (WMS) and spreadsheets.

- Scanning systems and barcode technology knowledge..

Skills

•Customer Service

•Food Service Management

•Multilingual: English, Punjabi, Hindi

•Travel and Adventure Activities

Certifications and Licenses

•Ontario Security Guard

•CPR/First Aid Certificate

•WHMIS

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