Customer Service High School

Sandra J. Forgan *-*******@*******.***

(Sandy*

808-***-**** Land line

808-***-**** mobile

I have Experienced in providing excellent customer service,

resolving inquiries and complaints efficiently, and

working effectively in fast-paced environments. Skilled in

communication, problem-solving, and building positive

relationships with clients.

Work Experience

Reservationist

Sunshine Helicopters, Inc.

September 2006 - October 2024 • Kahului Heliport

• I loved working at Sunshine Helicopters as a Reservation's supervisor

• Direct Booking, Internet Bookings, Agency Bookings, Trouble Shooter, Customer Service,

Answering Phones, Etc.

• I have great customer service skills and attention to detail

• I am always on time, never late, and rarely ever miss work.

• So sad to say almost the owner shut his doors

• I have worked in retail for over before Sunshine Helicopters I have worked for a R.V.

parts store, Hardware Stores,

through my lifetime!

Education:

Enumclaw High School

High School, High School Graduate

June 1972 • Enumclaw, WA

Skills

Decision Making

Persuasive Speaking

Active Listening

Multitasking

Traits

Friendly

I am cheerful, kind, polite, and interested in what others have to say.

Ambitious

I am strongly driven to succeed.

Hardworking

I put my best effort into everything I do.

Dedicated

I am committed to the company's success and loyal to the people and things I believe in.

Caring

I use my words and actions to help others without expecting anything in return!

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