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General Manager

Location:
Laredo, TX, 78041
Salary:
60000
Posted:
November 15, 2024

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Resume:

Adriana Myleft Martínez • ******.********@*****.*** • 915-***-****

PROFESSIONAL EXPERIENCE

ESPERANTO DEVELOPMENTT/PALETTE HOTELS – UNITED STATES OF AMERICA. Hotel Manager • 2023- 2024.

Responsible of managing the property in financial and personal issues. In charge of processing invoices, cashier summary, reconcliliations and starting onboarding process for new hires. Responsible of accounting, human resources and purchasing.

ESPERANTO DEVELOPMENTS – UNITED STATES OF AMERICA. Cluster SalesManager • 2022- 2023.

Responsible of prospecting and contracting new corporate accounts from Mexico for our portofolio of hotels specially for El Paso propeties, in charge of following up existing accounts and new ones that have events in El Paso. Assisting the Best Western Plus in the organization of special events. Responsible of Sales (roomnights and meeting spaces for all El Paso properties)

QUANTUM - MEXICO.

Commercial Delegate • 2022.

Responsible of prospecting, contracting and management of accounts of independent, franquises or chain hotels that are allow to manage their own suppliers for purchasing. The goal was to help each account to reduce cost finding the best supplier for each item.

MARRIOTT - MEXICO MARKET SALES.

Account Manager - Leisure • 2021.

Responsible of prospecting, contracting and management of accounts of wholesalers, receptive travel agencies that allow to increase national production in hotels in the corporate portfolio. PROFITROOM - LATAM.

Preferred Business Partner • 2020.

Responsible of prospecting, contracting and management of account all around Latin America. Through a close commercial relationship with each account that allows me to know their needs and find the best option to cover it with any Profitroom’s product.

DESTINATIONS OF THE WORLD/ WEBBEDS GROUP - LATAM

Contract Manager • 2018 – 2019.

Responsible for the management and contracting of accounts in Mexico and Central America through close commercial relationship, timely negotiation of competitive rates and promotions that would position the hotel in the taste of the end customer and generate good production for each hotel in the main destinations of each country. HOTELBEDS.

Contracting Manager • 2017

Responsible for managing accounts in Mexico City and Monterrey, developing strong relationships with hotel accounts and assisting them with commercial strategies that help to achieve their goals. Adriana Myleft Martínez • ******.********@*****.*** • 915-***-**** Sabre Hospitality Solutions – Mexico

Senior Account Manager • 2016

Responsible for managing customer accounts, assisting them with commercial strategies, reporting, and evaluating suitable Sabre products from its suite of solutions with the goal of increasing production and drive revenue. Despegar.com

Product Manager • 2013 – 2015

Responsible for developing and maintaining strong partner relationships with hotel accounts within the assigned US region, negotiating favorable inventory rates and allocations at property level, as well as training hotel staff on managing the extranet system, while also providing support for additional tasks as required. Viajes El Corte Inglés – Mexico

Corporate Commercial Delegate • 2012 – 2013

Responsible for prospecting and securing corporate accounts to become their preferred Travel Agency for their Corporate Travel Services. Responsible for managing and contracting suppliers to optimize company resources. ClubMed – Mexico

Commercial Manager of Indirect Sales • 2010 – 2012 Responsible for the development of the Indirect Sales Department by hiring travel agents to commercialize the hotel chain across Mexico. Oversee Loyalty Programs, promotions and incentives to generate sales and positioning of hotels. Responsible for special events, fairs, and similar efforts necessary to publicize the news of hotel chain. Marriott Hotels Mexico

Tour and Travel Sales Manager • 2005 – 2008

Prospecting and contracting of travel agencies (wholesalers, and retail) across the Mexican territory. Preparation of proposals for annual rates for hotels as well as seasonal promotions and optimizing of hotels’ marketing. Development and production reporting for the hotels’ General Managers and Corporate boards. Participation in special events for targeted marketing. DEGREES AND CERTIFICATIONS

Universidad del Valle de México – Honors Graduated (1996-2000) Bachelor’s Degree in Tourism Enterprises Management, with a certification from CENEVAL (a national accreditation system in Mexico).

Universidad del Valle de México – Honors graduated (2020-2022) Master's degree in Business Administration oriented to International Commerce. Harmon Hall Institute Mexico – Graduated

Advanced English Language Course (ESL) (1994-1996) – Diploma English Language Proficiency Course (1996) – Diploma Instituto Francés de Latino América (IFAL) – Mexico Studies of the French Language (1997) – Diploma

OTHER SKILLS & TRAINING

• Management Administration Course, by Aldo Ruíz, Director – Marriott International Global Sales Office

• Advanced Sales Training, by Fran Fairchild, Regional Sales Director – Marriott International Corp.

• Quality Standards Course ISO 9002 for Client Support Center, by American Express Corp. Adriana Myleft Martínez • ******.********@*****.*** • 915-***-****

• Creation and Management of Corporate Enterprises Course, by American Express Corp.

• SABRE GDS Training Course, by American Express

• Training Course on Consulting Specialist for Corporate Accounts, by American Express LANGUAGES

• Native Spanish speaker

• Proficient level of the English language

• Strong command of the French language (60%, R/W/S) SOFTWARE KNOWLEDGE

• Proficient use of Windows and MS Office suite

• Expert level user of Sabre GDS and Amadeus GDS platforms

• Salesforce

• Opera.



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