Customer Service Fine Dining
Resume:
Jarret (Kui) Viado
Professinal Server
Las Vegas, NV 89148
*********.**@*****.***
To secure employment in a well established restaurant that provides an unforgettable dining experience. Authorized to work in the US for any employer
Work Experience
Server
Chef Roma Kitchen-Las Vegas, NV
June 2024 to Present
Casual elegant Italian dining, food orders, wine service, product knowledge, cash handling, POS/Door Dash/Grub Hub useage.
Server/Sommelier
Ruth's Chris Steak House-Poipu, HI
September 2017 to August 2021
Fine dining Steakhouse service, tableside service, wine and cocktail knowledge. Sommelier for the restaurant.
Manager
Zenshin-Las Vegas, NV
November 2016 to April 2017
Restaurant manager, run the daily duties of a full service casual elegant dining. Staff training, scheduling, inventory, leads staff, pre-shifts, coaching/counseling, guest complaints, P&L, payroll Server, Sommelier
Americana Restaurant-Las Vegas, NV
October 2016 to January 2017
Fine dining restaurant, Sommelier, Server, customer service, Revel POS trained, extensive food/wine/ spirits training,
Server
Roy's Hawaiian Fusion-Las Vegas, NV
September 2014 to April 2016
fine dining service, extensive food and wine training, service and farm to table dining. Server
Trattoria Reggiano Fifth Avenue Restaurant Group-Las Vegas, NV January 2012 to June 2014
Product and Wine list knowledge. Cash handling and transactions, customer service, casual dining service, menu/food knowledge for daily changes of specials. Server
Border Grill at Mandalay Bay-Las Vegas, NV
July 2010 to January 2012
high volume fast-paced work place. Product and spirit knowledge. Multi-tasked and trained in Aloha systems. High volume. Conventions/large parties. Mexican cusine. Server
Dos Caminos Restaurant-Las Vegas, NV
April 2007 to July 2010
Very busy high volume Mexican casual elegant restaurant. Aloha POS. Extensive product/menu knowledge. Tequilla/spirit driven service. Conventions service Education
Court of Master Sommelier's Level 1, 2, 3 in Wine
Court of Masters
November 2009
B.A. in Language
University of Hawaii-Hilo - Hilo, HI
1992 to 1995
High school diploma
Kauai High School - Lihue, HI
June 1992
Skills
• Proficent in Aloha, POS, Micros and Digital Dining programs. (10+ years)
• Banquet Experience
• Restaurant Management (10+ years)
• POS (10+ years)
• OpenTable (10+ years)
• Food Safety
• Cash handling (10+ years)
• Serving (10+ years)
• Customer service (10+ years)
• Hotel experience (10+ years)
• Restaurant experience (10+ years)
• Hospitality (10+ years)
• Upselling (10+ years)
• Fine dining experience (10+ years)
• Guest services (10+ years)
• Bartending (2 years)
• Cash register
• Supervising experience (10+ years)
• Restaurant management (5 years)
• Shift management
Certifications and Licenses
Court of Master Sommeliers Certified Sommelier
Present
Level 1 and 2 Certified Level 3 Advanced
Certified Wine Educator
Present
Food Handler Certification
Driver's License
Contact this candidate