Project Management Quality Assurance

KEITH SCOTT

Professional Summary

Dedicated associate that demonstrates strong ability to resolve issues by developing self and applying knowledge to assist all interested and invested parties. An innovative solution seeker that capitalizes on personal strengths and excels in identifying new areas of opportunities and maximizing productivity. Team player who is flexible, reliable and adaptable to dynamic environments.

Skills

●Knowledgeable in Microsoft Office Products

●Analytical and critical thinker

●Superior verbal and written communication

●Knowledgeable in project management

●Business process improvement

●Exceptional attention to detail

●Team player

●Results-oriented

Work History

Import Control Specialist

08/2018 to Present

JAS Forwarding - Coppell, TX

●Maintaining all incoming and outgoing inventory.

●Assisting warehouse personnel with reports of daily inventory movement.

●Responsible for weekly cycle counts.

●TSA certified.

●Stand-up forklift certified.

●Leading shipping and receiving personnel with incoming and outgoing freight.

Quality Assurance Analyst/Production Lead 05/2011 to 08/2018

RR Donnelley/Meisel – Carrollton, TX

●Demonstrates subject matter expertise within key areas of responsibility and recognizes impacts to related areas.

●Leads a diverse team of 10 by clearly communicating goals/expectations, inspiring enthusiasm, and promoting a performance-oriented environment

●Provides constructive formal/informal coaching, feedback, based upon observed and/or recorded performance.

●Maintains consistency of operations by making maximum use of personnel and equipment

●Certifies that all outgoing products and materials satisfy all project specifications and meet quality standards

●Identifies quality trends and assists with specific training needs.

●Organized, assembled, and arranged resources to meet organizational goals

●Coordinates and conducts training of support processes for new and existing team members.

●Identifies and anticipates internal and external customers’ expectations

●Responsible for timely shipping of all outgoing material

Production Lead 07/2004 to 05/2011

Blockbuster Distribution Center – McKinney, TX

●Led a diverse team of 30 by clearly communicating goals/expectations, inspiring enthusiasm, and promoting a performance-oriented environment

●Provided team with constructive formal/informal coaching, feedback, based upon observed and/or recorded performance.

●Balanced work flow by assigning available resources to specific work areas and delegating responsibilities according to personal strengths

●Communicated trends in errors to leadership and employees

●Produced substantial results and saved time by concentrating on value added activities that supported organizational service level agreements and goals.

●Ensured pulled requisitions were fulfilled and prepared for shipment in a timely manner

●Performed quality control and resolutions by auditing pulled requisitions for accuracy

●Identified areas requiring improvement and initiated solutions concerning process and quality standards

Education

Higher Education:

Associates in Electronic (1987-1989)

Brookhaven College – Addison, TX

7101 Chase Oaks Blvd, #422 Plano TX 75025 (H) 214-***-**** (C) 214-***-**** *************@*****.***

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