Customer Service Chick-Fil-A

Darrius Porter

**** ***** **** ******* ** *****

****************@*****.***; phone 757-***-****

PROFESSIONAL PROFILE

Technical school graduate trained in facilities maintenance and general construction offers the following skill sets to your organization.

Mechanical Abilities—completed one year of hands-on training as a Building Construction Technology Pre Apprenticeship

Customer Service—retail background with emphasis on customer satisfaction and quick teamwork and Leadership—served as shop Foreman and assisted instructor with new students

Safety—OSHA 10 Construction Cortication

Tools—Hilti Powder-Actuated Tools Operator and owns hand tools WORK HISTORY

Tidewater Staffing - Jan 2021 – Present

Warehouse Worker

Receiving, processing, labeling, and storing incoming stock.

Maintaining clear records on all inventory and stock.

Inspecting all stock for damages and keeping records of damages.

Organizing the warehouse space.

Preparing orders for shipment.

Chick-Fil-A – Aug 2022 – October 2022

Kitchen Team Member

Follow all Chick-fil-A recipes and procedures. Work safely around kitchen equipment and report any maintenance issues to the Kitchen Manager.

Ensure Food Safety requirements are being met.

Stock kitchen inventory as needed.

Ensure Food quality requirements are being met.

Work as a team to ensure food is being produced swiftly, efficiently, and with excellence.

Keep the kitchen neat, clean and orderly at all times. Be knowledgeable of the assignments for all kitchen stations, including fries, breading, assembling, boards, and food prep. City of Suffolk Public Schools – Mar 2020 – Nov 2021 Substitute Custodian

• Cleaning of school building interiors; maintaining school grounds.

• Checks and secures building at beginning and end of shift for the purpose of ensuring the safety and cleanliness of the building. Secures windows and classroom doors daily; secures building;

• Cleans rooms, hallways, cafeterias, restrooms, offices, stairways, and other areas of building according to school district standards.

• Sweeps, vacuums, mops, buffs, strips, and waxes floors.

• Cleans rugs, carpets, upholstered furniture, and blinds.

• Washes walls, ceilings, woodwork, windows, doors, and sills. Washes walls and woodwork, dusts venetian blinds and/or...

Potomac Job Corps, Washington, DC - Nov 2018 - Nov 2019 Building Construction Technology Trainee

Basic Electrical Wiring—installed single-pole, 3 and 4-way switches, receptacles, and light fixture; rewired office for TV installation

Basic Plumbing—installed toilets, sinks, garbage disposal, and related hardware (faucets), and joined PVC pipes

Basic Carpentry—hung and finished sheetrock and T-111 in several campus remodel projects: changed locksets and framed windows

Floor care—buffed /waxed dormitories; installed vinyl tiles in dormitories; installed carpet tiles

Safety –able to safely use, identify, and store hand and power tools

Ground Maintenance—utilized push mover and weed eater, planting and mulching; trash removal

Painting—interior/exterior brush and roller—walls, trim and concrete Cotemporary Service Corporation, Upper Marlboro, Jan-Apr 2019 Event Staff and Security Guard

Provide customer service to clients by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities

Respond to incidents and critical situations in a calm, problem solving manner.

Conduct regular and random patrols around the business and perimeter. Education: High School Diploma, Western Branch High School - June 2018

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