Executive Administrator People Operations Partner

AMANDA (BALETTI) SAMUELS

917-***-**** ******.*******@*****.*** www.linkedin.com/in/amandabaletti/ Philadelphia, PA EXECUTIVE ADMINISTRATOR PEOPLE OPERATIONS PARTNER Experienced Executive Assistant and People Operations Partner with a proven track record of successfully supporting C-Suite Executives in various industries for over ten years. Known for taking a proactive approach, exhibiting excellent communication abilities and proficiency in handling intricate schedules, travel plans, events, and projects. Highly trusted by executives, managers, and colleagues for meticulous and thorough support, possessing exceptional confidentiality, collaboration, project management, and training and development skills. PROFESSIONAL EXPERIENCE

Jellyvision January 2023 - March 2024

Senior Executive Assistant

Executive Support Administrator to the CEO, CMO, COO & CPO. Expertly managed a demanding calendar and coordinated travel logistics for a team of 20 plus, ensuring efficiency and cost-effectiveness. Served as the primary liaison between the CEO and stakeholders, handled high-level communication between internal and external parties, and managed expense reporting and budget tracking. Facilitated team meetings, assisted in project management, and streamlined administrative processes to enhance productivity. Key Projects:

● Offsite & Event Planning

Secured venues, organized travel and accommodations, scheduled activities, managed budgets, and ensured seamless execution and attendee satisfaction for teams of 10 - 400.

● Hackathon Planning & Execution

Organized logistics, coordinated participants and sponsors, managed schedules, ensured technical resources were available, and oversaw the event's smooth operation from start to finish.

● Budget Management

Forecasted expenses, allocated resources, monitored financial performance, and made adjustments to ensure fiscal responsibility and alignment with organizational goals.

● Contractor Management & New Hire Onboarding

Coordinated contract terms, integrated contractors into projects, and ensured new hires were seamlessly introduced to company policies, culture, and responsibilities.

● All Hands Meetings / QBR Planning

Organized agendas, prepared presentations, and facilitated effective communication and engagement among team members to review performance and align on goals.

● Department Goal Setting

Arranged collaborative sessions, aligned objectives with company strategy, and ensured clear, actionable goals were defined and communicated to drive departmental performance.

Picwell (Acquired by Jellyvision) August 2022 - December 2022 Executive Assistant & HR Manager

Provided comprehensive administrative support to the COO, the entire team of 33 employees as we prepared to be acquired by Jellyvision by close of Q4. Built strong relationships with corporate partners and vendors and handled confidential information with discretion. Key Projects:

● Logistics

Assisted the COO with his calendar, travel, and expenses. Managed payroll, benefits, 401k, and HR, including recruitment, onboarding, and employee relations.

● Engagement & Efficiency

Led culture and team-building initiatives and implemented engagement strategies and programs to enhance employee experience.

Meticulously, quickly, and confidentially worked with the COO and leadership at Jellyvision to ensure all proprietary company information was digitally transferred

● Compliance

Ensured the company was SOC2 compliant and a certificate was awarded. Gopuff August 2019 - January 2022

Operations Coordinator & Executive Assistant

Brought on board as the company’s 633rd employee during a stage of hyper-growth and by the time I left, Gopuff had expanded exponentially to over 10K employees, including several major acquisitions, as well as overseas expansion. Provided comprehensive support to SVP of Operations as well as Co-CEOs and C-Suite executives, managing calendars, budget and travel and skip level support. Key Projects:

● Project Management

Facilitated weekly, monthly, quarterly skip-level, departmental and 1:1 meetings: took meeting notes, assigned and tracked action items, and kept track of timelines to ensure project alignment.

● Planning

Coordinated offsite, virtual, all-hands, OKR, MBR, QBR meetings anywhere from attendees of 5-500 attendees.

Managed travel reservations for executives and new hires, overseeing up to 100+ individuals at a time.

● Onboarding

Assisted in onboarding new executives and planning strategic initiatives.

Facilitated in creating a comprehensive playbook of onboarding schedule for both Level 5 Executives, which included department, direct report + leadership team meeting cadence scheduling, direct report introductions, visits on site to field facilities and monthly expense report guidelines.

● Acquisition of BevMo! omni-channel Liquor Store Franchise

Worked with 3rd party integration partner as the main POC for setting up 3 months of meetings prior to acquisition close date for stakeholders across Gopuff and BevMo!, respectively.

Traveled to California for 3 weeks to facilitate the launch of three of the acquired omni-channel stores / act as extension of HQ to the field employees to escalate last minute fire drills pre-launch,

Boasted the most successful, profitable launch to date of an omni-channel store launch. APF Properties March 2019 - July 2019

Tenant Services Representative (Contract)

Provided administrative support to the Owner, Property and Assistant Property Manager in the management office of a 35-story, 704,000 square-foot Class ‘A’ office tower, in Center City, with over 100 tenants as clients. Key Projects

● Budget Management and Accounting

Managed manual billing adjustments and follow-ups with property accountants as required.

Assisted in preparing and submitting quarterly reports and budgets and ensuring compliance with client deadlines.

Handled monthly accounts receivable collections and followed up under the property manager’s direction.

Monitored real estate tax due dates to ensure timely payment and verify processing by tax authorities.

● Contractor and Tenant Management

Prepared tenant onboarding documentation and handled new vendor requests and updates.

Created and updated emergency response manuals for properties and maintained essential property and contact information.

Prepared licensing agreements and vendor agreements as needed.

Tracked tenant insurance through Excel and maintained up-to-date vendor certificates of insurance (COIs), ensuring correct coverage and addressing expirations.

The Union League of Philadelphia September 2017 - March 2019 Event Planner & Mixologist

Worked for both the corporate office and the Front of House to provide impeccable service to the private members only Philadelphia landmark club, proudly voted the #1 City Club in the Country for two of the years I was there. Key Projects

● Strategic Initiative & Attention to Detail

Created a welcoming and comforting environment for guests and members, while providing the highest level of service possible to produce a well thought out game plan for each event, demonstrating leadership and guidance to all employees on the team.

Collaborated with staff and management to plan and prepare for events, managing schedules, and ensuring efficient use of resources. J&B Technical Sales Associates, Inc. July 2014 - July 2017 Executive Assistant

Supported President and founder of the company, handling office management, communication, and financial tasks with precision and efficiency. Through diligent monitoring of KPIs, consistently achieved sales targets and maintained high levels of productivity Key Projects

● Company Expense Reporting & Reconciliation

Supported the President with daily administrative duties, including managing calendars, compiling expense reports, and preparing correspondence

Managed the tracking, categorization, and verification of all expenditures incurred by the company, ensuring adherence to budgetary guidelines and accurate financial reporting.

● Customer Operations

Drafted reports, letters, proposals, and bids, coordinating oral and written communications with existing and potential clients.

Further career history available upon request.

TECHNICAL SKILLS

Google Suite Quicken / Quickbooks Slack / Microsoft Teams Microsoft Office Suite Concur Salesforce Lightning Zoom Adobe Creative Suite

EDUCATION & CERTIFICATION

● Communications Studies, Northeastern University, Boston, MA

● Certification in Front End Web Development (HTML, CSS), The General Assembly, New York

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