Office Manager Customer Relations

KRISTAL KNOX

Ridgefield, WA ***** 360-***-**** ****************@*****.***

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Written Communication

Customer Relations

Training and Development

Organizational Skills

Medication Assistance

Responding to Emergencies

Office Manager, 10/2021 - Current

All American HVAC – Ridgefield, WA

Updated reports, managed accounts, and generated reports for company database. Coached new hires on company processes while managing employees to achieve maximum production. Controlled finances to lower costs and keep business operating within budget. Improved safety procedures to promote employee well-being and safety and protect company from potential liability.

Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Med Tech, 08/2014 - 10/2021

IP ONE – Vancouver

Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.

Interacted with patients and families while demonstrating high standards of performance, teamwork, and compassion.

Assisted physicians and nurses in performing diagnostic tests and procedures to identify accurate treatment for patients.

PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

Med Tech, 09/2009 - 03/2013

The Quarry Senior Living – Vancouver WA

Kept supplies organized and well-stocked, requesting more supplies and avoiding unnecessary testing delays.

Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment. Helped clean and prepare patient consultation rooms to maintain hygiene standards Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.

Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.

Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction. Nursing

Clark College - Vancouver, WA

CPR Certification

Dementia Certification

Lift Safe Certification

Med Tech Certification

Diabetes/Insulin Certification

Word Certification

EDUCATION

ADDITIONAL INFORMATION

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