Project Manager Program

ELECTA Nkekang SATIA

***** * ****** *****

Aurora, Colorado 80015

303-***-****/ ********@***.***

SUMMARY

Electa is an established Business Program Manager/Product Owner/Project Manager/Systems Analyst Lead/ with a wide range of experience in Product Development in Distributed Server Technologies, Marketing,

E-commerce, WebLogic, WebSphere, E-business, B2B. C2C, B2C, CRM, Data Warehouse/Business Intelligence, PeopleSoft HCM/HRIS/HRMS, Workday HRC/HCM, SharePoint tools, etc. She has extensive experience in IT with Big 5 consulting engagements and Fortune 500 to over 1000 companies.

Provided SDLC guidance to large project teams in developing a process-driven organization, with business and functional requirements, process flows, and data mappings, developed test plans, and test cases, defined and documented procedures and workflows, performed testing, created user documentation and user training manuals, and post-implementation support and lessons learned documentation on any projects.

Consultative B2B experience in implementing Cloud producer and customer solutions.

Artifacts of the system development life cycles (SDLC), involve business requirements gathering, analysis, solution design, testing, training, and support of business information systems deployed throughout cross-functional teams in the organization.

Assisting the business functional teams in performing requirements analysis, gap analysis, deployment of the application systems, and coming up with appropriate workarounds for the identified gaps

Spent 2 years with Deloitte, IBM, EDS, and NTT DATA on distributed middleware implementations, 5 years with creating other middleware distributed banking applications on Bank of America and FirstBank, spent additional 2 years with universities distributed middleware implementations on various dimensions as on compliance and data management, process management, reporting on various tools, use of various middleware tools like Apache Tomcat, WebLogic, WebSphere, SharePoint, etc.

Led and implemented SharePoint tool in phases of planning, requirements gathering, and documentation. Data identification and classification, prototype, development, demo, data migration, and final testing and training of IT users.

Update and maintain Loyalty process mapping and documentation, incorporating changes and enhancements as needed.

Over 10 years of Microsoft 365 knowledge and experience as a Program/Project Manager, etc.

Over 5 years of knowledge in production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.

Over 10 years of Program Management experience in various industries.

Design a Loyalty program and process inventory document along with upkeep mechanisms. such as supporting quarterly Loyalty Control reports to senior management.

Understanding and implementation of record and information management (RIM), in managing all the data assets, governing them with policies, rules, and procedures, like policy retention, file retention schedules timestamps. And other data privacy-related regulations, such as GDPR, HIPAA, and CCPA.

Customer-focused centric, with strong people skills in partnering abilities, demonstrated with Big 5 consulting engagements and Fortune 500 companies in Telecommunication, Software/Hardware, Insurance, Health, Human Resources, finance, Banking, etc.

Led and Implemented PeopleSoft HRIT/HRMS, Oracle e-Business Suite Financials, or Procurement and Payroll.

applications for several consulting engagements with IBM, Deloitte Consulting, and Comcast Corporation, Architecting/data architecting, solutions design of use case business flows, and construction of business intelligence and reporting application solutions, Strong business/Software experience in object-oriented analysis and design including SOA, SOAP/Web Services, Leading end-to-end System and Business Solutions, and Software Architect that integrates and performs requirements gathering, design and implementation for enterprise e-business, CRM, Data Warehouse, MDM, Data Governance, Security, Technical Marketing, Software Accounting and Financials, Banking, Web Services in all system development areas.

Expertise and passion in Data Modeling, Data Warehouse on Inmon and Kimball principles, Enterprise Architecting and designing flows, and use cases, with the use of Spars Systems Enterprise Architect, Altova*XML Spy for schema mapping and UML, Erwin, ETL, Reporting, etc.,

Experienced software development project manager with waterfall and agile methodologies, skilled in gathering and documenting requirements, developing project plans, managing, and tracking project execution, designing prototypes, assisting with usability testing, identifying stale data, developing and executing test scenarios, complying with regulatory requirements, various governance boards, releasing products to production, and maintaining product releases, etc,

Program and Project management vendor selection/initiatives and management, project planning and resource management, collaboration with marketing and sales teams on proposals, interfacing with executives and stakeholders, and the implementation of software and hardware to establish a successful IT system,

TECHNICAL SKILLS

Software Tools: Erwin 7r, TOAD, Oracle 9i, 8i, MS / Project, Microsoft suites, RUP, UML, XML, Case Complete, ETL Informatica, MicroStrategy, Ab-initio, Erwin, Brio, WebLogic, SharePoint, OneDrive, Web Methods, WebSphere, Apache Tomcat, Epiphany, Seibel, Java, C/C++ SQL, CAD (Computer Aided Designer), Oracle Designer 2000, PeopleSoft, HCM/HRIS/HRMS, Azure Cloud, AWS Cloud, GCP, Oracle Cloud HCM, HR, Base Benefits, Benefits Administration, ESS, MSS, e-Performance, etc., PeopleSoft, PowerPoint, Visio, Excel, SAS, Sales Logix, Digex, Bizbots, Javelin, Rosenbluth, JDBC, Unix Scripting Shell, SOAP, BEA, CGI, Net Apps, HTML, .NET, EMC, ASP/ISP, VeriSign, Perl, PL*SQL, SQL*Plus, SQL*Navigator, Vi, BI/Business Objects, Oracle Discoverer, Oracle Designer, Oracle Project Accounting, Java ++, Visio, PowerPoint, Access, Excel, Windows/NT, MS/Suites, UX Design, SEI (CMM), DB2, Virtualization, AIX, storage, etc.

Applications: Middleware Distributed Servers, Compliance, Data Management, E-commerce, E-business, Hosting Architecture, Redundancy, High Availability, Clustering, Failover, Robustness, and Load balancing environments and software tools involved: Oracle 8i, 9i, 11i, Data Marts, Metadata, Oracle, Teradata, Storage Management and Database Security, Supply Chain, Procurement, ERP, SAP, Web Services, Siebel CRM OnDemand & CRM Professional Edition, Processes with RUP, UML design and workflows, Machine learning.

Hardware: IBM Mainframe, Sun Microsystems, Dell, Sony, HP, Windows/NT

Methodologies: ISO 9000, Agile, Lean Sigma, CMMI, and waterfall

EDUCATION & PROFESSIONAL DEVELOPMENT

M.S. Computer Information Systems, Southern New Hampshire University, Manchester, NH, 1992 (Graduated)

M.B.A Financial and Marketing Systems, Southern New Hampshire University, Manchester, NH, 1992 (Graduated)

B.S. Computer Science Management – Franklin University, Columbus, Ohio/1986

B.A. Public Administration/Personnel and Labor Relations – Franklin University, Columbus, Ohio/1979

CERTIFICATIONS

PMI – Certification (Expired)

SCRUM Master Certification

Focus Project Management/Software Development - Boston University, MA (Active)

ORACLE Database Overall Fundamentals (Active)

ORACLE Database Administration (Active)

Lotus Note (Active)

Oracle Discoverer End User and Administration (Active)

DB2 Version 4.2(Active)

ORACLE DBA for the Advanced Professional (Active)

Training

E-business Certificate- Deloitte Consulting

UNIX, C/C ++, JAD

Unix Korn Shell programming

Fundamentals of Software Testing

Communications Billing Services Overview

File-Aid for DB2 and File-Aid/RDX Related Data Expert

Project Management Simulation

Information Map-Mapping Operating Procedures

Windows/NT Architecture

Client Server Architecture

Web Browser, Internet, HTML

PROFESSIONAL EXPERIENCE

Insight Global/The City of Phoenix. 04/2024 – 10/2024

Functional Architect.

Putting structure and functional processes in a project to streamline its flow.

Organize all meetings for the team and with the stakeholders.

Create the project tasks, and timelines as needed.

Use the Data Analysis verification tool such as My Geotab, to look for trends, groupings, or other relationships between different data types.

Update and maintain Loyalty process mapping and documentation, incorporating changes and enhancements as needed.

Technical abilities in presentation deck creation using PowerPoint, Visio, etc.

Over 10 years of Microsoft 365 knowledge and experience as a Program/Project Manager, etc.

Over 5 years of knowledge in functional process architecture, and other techniques for maximizing the effective implementation, and creation of a new system from start to finish.

Over 10 years of Program Management experience in various industries.

Design a Loyalty program and process for Water Services, along with upkeep mechanisms for their GIS Water Services. For example, understanding processes to maintain the customer network, field data statistics, etc.

Manage projects with SharePoint, MS/Planner, ServiceNow, Oracle CC&B, Teams, Microsoft 365, and all cloud platforms as needed.

The Judge Group 06/2022 – 02/2023

Project Architect/Program Manager

Modernizing formal enterprise CRM, and SCM system architecture to current Cloud system architecture.

Represent the teams in meetings on all project architecting.

Putting in place best business practices and creating business documentation and architectural flow diagrams and documents to reflect the new cloud architecture.

Used Data Analysis tool to look for trends, groupings, or other relationships between different data types.

Update and maintain Loyalty process mapping and documentation, incorporating changes and enhancements as needed.

Over 10 years of presentation deck creation, using PowerPoint, Visio, etc.

Over 10 years of Microsoft 365 knowledge and experience as a Program/Project Manager, etc.

Over 5 years of knowledge in production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.

Over 10 years of Program Management experience in various industries.

Design a Loyalty program and process inventory document along with upkeep mechanisms. As supporting quarterly Loyalty Control reports out to senior management.

Manage projects Jira, Confluence, and all cloud platforms as needed.

AT&T Corporation/Contractor 03/2021 - 09/2021

Program Solutions Architect/Product Manager

Understanding of the different file processing functionalities such as streaming, batch, real-time, and near-real time, for Azure, AWS, and GCP cloud transformations and migrations from on-premises to cloud.

Making predictions off data with the use of machine learning.

Define tool capabilities and tools use cases for the client’s event bus and service bus.

Architect the Integration and Non-Integration Layer Use Cases from the producer client hosting tier to the consumer client hosting tier.

Architect the integration and non-integration IEBUS and ISBUS use cases.

Create the use case decision tree flow.

Create the Tool selection sub-decision tree flow.

Orchestrate the decision metrics for file transfer tools.

Consultative B2B experience in implementing Cloud producer and customer solutions.

Set up and develop the proof-of-concept development environment to test clients’ tools that migrate from on-premises to cloud platforms.

Managed projects with JIRA, and Microsoft 365.

Comcast (through WIPRO), Philadelphia PA, and Denver, CO 04/2019 – 01/2020

Data Governance Product Owner/Project Manager

Integrating and analyzing systems and security Privacy projects with users, data owners, architects to scan and onboard, and integrate security systems and privacy on MYCP, CPP, and DX, BigID.

Understanding of different data sources and structures for on-boarding.

Used Manta to integrate with Collibra’s Data Governance Center to parse all the code of the connected databases and show all the specified actual data lineage.

Used Excel spreadsheets to demonstrate system data structures, data elements for analysis, and decision-making on various cloud elements and systems like, Data Lake S3, NDW, MELD, and EMM.

Be able to manage and architect various onboarding BigID security privacy projects.

Data Lake, Azure, and S3 on Cloud wrapped around Scala on API, Python, Hadoop, AWS, and Spark with SQL, Teradata, MongoDB Oracle, Data Warehouse, UX Design, ETL process, and Architect design principles.

Update and maintain Loyalty process mapping and documentation, incorporating changes and enhancements as needed.

Understanding and implementing record and information management (RIM), in managing all the data assets, governing them with policies, rules, and procedures, like policy retention, file retention schedules, and timestamps. And other data privacy-related regulations, such as GDPR, HIPAA, and CCPA.

Design a Loyalty program and process inventory document along with upkeep mechanisms. Such as, supporting quarterly Loyalty Controls reports out to senior management.

All projects are managed with JIRA, with files kept in SharePoint and OneDrive, Microsoft 365.

EPAM Systems, Eagan MN 10/2017 – 12/2018

Data Solutions Program Manager/Senior Business Analyst

Work with the customer on clarifying and documenting requirements.

Put requirements as user stories into Jira or TFS.

Collaborate with the offshore team, which will be in St. Petersburg, Russia.

workday in the Scrum process facilitations!

Used Financial Services domain, Workday HR/SCM, and Risk Management experience.

Used Workday HR/HCM not just to manage and track the workforce, but also to have a full understanding of the workforce HR/HCM data to understand the workforce, skills, capabilities on providing insights the organization can use to make changes, decisions on personal experiences and to nurture organizational growth of employees.

The workday enterprise management cloud I was involved with included solutions for finance, HR, planning and spend management.

After identifying the stale data, the data environment is cleansed and streamlined to suit current data business data needs and business domains and groups.

Over 10 years of Microsoft 365 knowledge and experience as a Program/Project Manager, etc.

Over 5 years of knowledge in production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.

Over 10 years of Program Management experience in various industries.

Ensure collaborative aspects of the SharePoint Platform by offering training to users and listening to feedback and concerns after deployment for data visualization, UX Design, data governance, data sourcing for enrichment, big data, and streaming data.

Update and maintain Loyalty process mapping and documentation, incorporating changes and enhancements as needed.

Design a Loyalty program and process inventory document along with upkeep mechanisms. as supporting quarterly Loyalty Control reports out to senior management.

Work independently onsite.

working with Scrum teams.

Tools: TFS, Microsoft Word, Visio, Excel, SharePoint.

TEKsystems, Englewood CO 05/2016 – 12/2016

Lead Product/Program Manager

Analyze and integrate data extraction through the entire project life cycle.

Work closely with stakeholders to define project parameters to translate needs into formal requirements with the use of industry delivery methodologies.

Develop detailed project schedule, resource plan, project scope, and status reports.

Apprise the stakeholders and VP of risks, issues, and recommended mitigations.

Create a historical employee data warehouse for easy access.

After identifying the stale data, the data environment is cleansed and streamlined to suit current data business data needs and business domains and groups.

Ensure satisfactory control of deliverables, project documentation, and security standards of archived records.

Blue Shield of California, SFO, CA Sept 2015 – Dec 2015

Sr Product/Business System Analyst on Data Governance

Creating enterprise data governance operational model.

Determine roles, responsibilities, skills and qualifications, activities/functions on.

Data Owners, Data Stewards, SMEs, Data Custodians,

Identify and tailor data governance capabilities to the applicable governance team roles.

Specify the key data governance characteristics, accountabilities, and responsibilities on Facets and QNXT data.

Creating and documenting all the above documents for presentation and best practices to the organization.

Used Composite Information Server query engine to create composite views for query optimization, for data caching, data access, data publishing, data quality, data access security, MDM, data governance, and metadata repository. All the above uses the composite Data Virtualization platform that includes the above-mentioned integrated development environment of desperate source stale data systems to do relationship data discovery, data modeling, view and data service development, and revision control on the entire CIS Platform as a great data integration environment.

Understanding and implementing record and information management (RIM), in managing all the data assets, governing them with policies, rules, and procedures, like policy retention, file retention schedules timestamps. And other data privacy-related regulations, such as GDPR, HIPAA, and CCPA.

After identifying the stale data, the data environment is cleansed and streamlined to suit current business data needs and business domains and groups.

Collaborate in developing and presenting standards and procedures for implementing enterprise logical data models in the CIS Data Virtualization environment.

Amadeus Consulting/First Bank Denver, CO 02/2014 – 05/2015

Sr Product Manager/Business Data Architect

Meeting with users to identify data architecting needs.

Modifying existing architecting environments and structures

Creating roadmaps for a new Data warehouse, Business Intelligence, Analytics, MDM, and Data Governance environment.

Modifying the existing data models with the use of Toad, Power Designer, and SQL on Oracle.

Understanding. current needs and the database landscape for future best practices and standards

Use of Scrum Agile on Projects with posted artifacts using JIRA/JIRA

Talking to several users on various applications, to gather

Requirements to be used for the process design with Visio.

After identifying the stale data, the data environment is cleansed and streamlined to suit current business data needs and business domains and groups.

Hyperlinking the SharePoint design process flow models applications in the Visio diagrams.

So, the orderly posting of documents to their SharePoint site.

Document and post the requirements to the SharePoint site as well.

Creating project schedules and work breakdown structures for the group.

Use of Scrum Agile on Projects with posted artifacts using SharePoint.

Wipro Technologies (FTE), Torrance, CA, 12/12 – 05/2013

Senior Product Manager/Lead Data Architect,

Architect, design, and model Honda manufacturing telematics, mobile, and financial data in the Honda front-end mobile telecommunications mobile device.

Act as the Liaison between the business and technology team working to facilitate detailed communications between project user groups.

Identify and document requirements via data flow modeling, data and object modeling, workflow analysis, functional decomposition analysis, or other standard industry analysis techniques.

After identifying the stale data, the data environment is cleansed and streamlined to suit current business data needs and business domains and groups.

Engage in developing enterprise data warehouse relational conceptual data modeling, enterprise relational logical data modeling, enterprise relational physical data modeling, enterprise relational entity relationship modeling, data dictionary, model standalone schema scripts with the use of Erwin r9 forward engineering and Visio presentations with DB2, SQL Server, Oracle, etc.

Over 10 years of Microsoft 365 knowledge and experience as a Program/Project Manager, etc.

Over 5 years of knowledge in production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.

Over 10 years of Program Management experience in various industries.

Enforce Referential Integrity and Support Business Rules. Synchronize a Data Model and a Database. Resolve Many-To-Many relationship issues. Validate a Data Model and generate schema DDL through forward engineering.

Coordinate process of requirements documentation, best business processes, etc.

Use of VOIP to coordinate project teams across the world.

Environment - DB2, SQL Server, Oracle, data modeling, data warehouse

NTT DATA, Boston, MA (12/2011 to 3/2012) (Lay Off)

Project/Product Delivery Manager

Healthcare Enterprise Data warehouse/Business Intelligence redesign project from existing Oracle enterprise data warehouse to SQL server environment.

Act as the Liaison between the business and technology team working to facilitate detailed communications between project user groups.

Identify and document requirements via data flow modeling, data and object modeling, workflow analysis, functional decomposition analysis, or other standard industry analysis techniques.

After identifying the stale data, the data environment is cleansed and streamlined to suit current business data needs and business domains and groups.

Use all healthcare subject areas in payer, payor, PCP, providers, claims, sponsors, member enrollments, etc.

Co-ordinate the process of requirements in profiling, conversion, data cleansing, data modeling, project schedules with Facets, (QNXT) data, OPTUMINSIGHT data, and existing, etc.

Enterprise Data Warehouse support/design expertise in change management, change data capture, master data management (MDM), data conversion, data federation, data integration, data mart design, metadata creation, processes, and best practices.

Use of VOIP to coordinate project teams across globally.

Environment: - Enterprise Data Warehouse, change management, change data capture, master data management (MDM),

Dish Network, Englewood CO 11//2011 – 11/2011 (Contract Completed)

Senior Data Architect,

Act as the Liaison between the business and technology team working to facilitate detailed communications between project user groups.

Identify and document requirements via data flow modeling, data and object modeling, workflow analysis, functional decomposition analysis, or other standard industry analysis techniques.

Data modeling (logical, physical, and conceptual),

Requirement’s definition,

Using Teradata and Netezza

Working with Preferred Embarcadero

Maintaining a data dictionary repository

Performing data profiling and working within the data quality program.

After identifying the stale data, the data environment is cleansed and streamlined to suit current business data needs and business domains and groups.

Assisting with Metadata tools, development, and integration

Handling the full lifecycle of data mining and support (staging, base, aggregates, data-marts for BI repository, data mining, etc.

Environment: - Teradata and Netezza, Metadata tools, development and integration, data mining, data marts for BI

Department of Revenue, Lakewood, CO 06/2011 – 10/2011(Contract Completed)

Program Manager/Business Analyst,

Act as the Liaison between the business and technology team working with DOR subject matter experts (business and OIT), OIT lead, OIT Development Manager, and other OIT groups (infrastructure, database management, change management, security, etc.)

Determine scope and provide time estimates for completion of project tasks.

Facilitate sessions with business and OIT members to define and document concise business requirements.

Create business communication plans or conform to existing plans.

Facilitate detailed communications between project group users, super-users, etc.

Creating test plans and test cases to support data migration and application enhancements to test against data migration for users and super users. Provide process and system diagrams.

Create test plans, and test cases, to prepare for UAT testing, while coordinating all Super Users and their systems environment to do UAT testing Involving in doing pre-UAT testing before the super users to make sure all data migrated and integrated properly, and systems are in sync for super users to begin their UAT testing.

Analyze business and technical problems and provide solutions.

Identify and document requirements via data flow modeling, data and object modeling, workflow analysis, functional decomposition analysis, or other standard industry analysis techniques,

After identifying the stale data, the data environment is cleansed and streamlined to suit current business data needs and business domains and groups.

Manage requirement scope, traceability for testing, functional, and non-functional requirements.

Submit weekly status reports.

Environment: - UAT testing, weekly status reports, business communication plans

BREAK: December 2009 – June 2011. Took time off due to personal reasons.

Healthgrades.com, Lakewood, CO 02/2009 – 05/2009 (Contract Completed)

Business Intelligence Manager/Senior Business Analyst,)

Gathering and defining BI requirements in querying the database, pulling, and posting data off Omniture’s web-based tool on user profiling and healthgrade.com sites for Physicians, Nursing Homes, and Hospital ratings projects.

Projects include Analyzing web strategies for the enterprise SaaS business unit to online services with a combination of SEO, SEM, consumer e-marketing, and other online sites for conversion projects and user activities revenue project tracking.

Hands on Data warehouse schema architecting with use of c

Use of all healthcare subject areas in payer, payor, PCP, providers, claims, sponsors, member enrollments, etc

Use Excel spreadsheets to create trend analysis on ad-hoc reports used for analysis, to produce intranet web manuals with PowerPoint about subscriptions on physician data, nursing home data, hospital data, plus daily watch and analysis on revenue, metrics, ROI, and online programs.

Implementation of end-to-end SharePoint by exposing to the executives, the SharePoint goals, getting together a skilled team, setting training sessions, defining the service operations, defining the information architecture, planning the SharePoint governance policies, following the implementation best practices, ensuring the SharePoint adoption is well received, and keep it simple through its various web-based collaborative platform integrations.

Use of VISIO, and SharePoint for creating and managing processes on web trend initiatives.

Use of Microsoft SSRS, SSIS, SQL Server management, and Visual Studio (TFS) for agile development as a (SCRUM Master).

Work with users, vendors, and internal clients to coordinate project activities, produce project timelines and status reports, and manage various projects as requested.

Environment: - Microsoft SSRS, SSIS, SQL Server management, Visual Studio (TFS), Agile development, Agile development, SharePoint implementation.

The Boulder County, Treasurer’s Office Boulder, CO 03/2008 – 05/2008

Senior Business Analyst,

Collaborated with tax requirements for tax notices.

Use of VISIO for creating data flows and managing processes on tax initiatives for data architecting.

Work with users, vendors, and external clients to coordinate activities and project manage various projects with the MS Project tool.

Projects including encrypting and decrypting mass payment records from financial institutions like JPMorgan Chase, etc., for security purposes.

Use TOAD, Erwin 7r, on Oracle 9 to develop SQL queries for reports and models for tax notices.

Use of TIMS tax system for tax transaction

Environment: - TOAD, Erwin 7r, on Oracle 9, SQL queries, MS Project tool, VISIO

Comcast Corporation, Englewood, Colorado 06/2006 – 01/2008

Senior Data Architect

Front-end point of contact on end-to-end modeling design of billing, Provisioning, reporting, and related systems

Customer-centric user interfaces to include data analysis, requirements gathering, data flow processes, data storage design, data dictionary creation and maintenance, and other activities associated with specific database/directory design and implementation.

VoIP implementation to customers who decided to save money because running calls over the Internet would be cheaper than using the PSTN or public switched telephone network.

Provisioning, implemented with no call breakages needed by this service provider for provisioning the end user. Attributes used, such as the user’s first name, last name, and email address, are packaged in a security token such as a Security Assertion Markup Language (SAML) assertion. The identity provider sends this SAML assertion to the service provider when the end user accesses the service provider as part of a single sign-on. If no match exists for the presented username, the service provider creates a new account with the end user attributes contained in the SAML assertion. The service provider also immediately grants the end user access to the requested services.

Work with business and technology owners to understand and document their requirements, design data stores to meet these business needs, and then communicate these designs and requirements to development teams for implementation

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