Operations Manager Delivery Associate

DORREL HARVEY

*** ***** ****, *******, **, ***** 570-***-**** *************@*****.***

Management Logistics Transportation

COMPUTER SKILLS

Excel, PowerPoint, Microsoft, AS400, TMW and TMS

PROFESSIONAL EXPERIENCE

YRC Freight, Maybrook, NY City Operations Manager 07/2022 to 07/2023

Managed the City Operations of all P&D drivers. Ensures delivery Associate compliance with local, state and Federal regulatory agencies (i.e. DOT, OSHA, etc.) and ensures that electronic logs are kept current and accurate.

Oversees the proper selection utilization of company assets in support of the Delivery department. Reviews delivery functions and productivity reporting.

Communicates with Sales, resolves all customer or delivery issues. Visits customer locations and meets with customers to address issues and assess delivery difficulties.

Preserves associate relationships through regular department or pre-shift meetings and maintains on-going interaction by keeping open communication channels with associates by answering questions and explaining policies and procedures.

Lasership Inc., Montgomery, NY General Manager 01/2020 to 04/2022

Managed a last mile and next day delivery service for e-commerce including five of the largest retailers in the United States, primarily responsible for Warehouse Operation which included all aspects of Administration

Lead a staff of 29 internal employees, provided motivation, training and development of workforce, including supervising, assigning routes to 150 independent contractors and negotiated rates.

Hired, trained and completed performance evaluations for employees

Monitored costs, profit and productivity while building a profitable operation

Central Transport, Middletown, NY Terminal Manager 03/2018 to 07/2019

Managed an LTL operations of a 40-door service center with 8 employees.

Reviewed and managed results of operation reports on revenue, costs of operation, accidents and claims

Monitored budget and operating metrics while diagnosed and improved processes, procedures and performances

Executed necessary precautions to ensure safety and compliance with companies’ policy and procedures, OSHA, and DOT rules and regulations.

ADDITIONAL WORK EXPERIENCE

NFI Transportation Inc, Newburgh, NY Transportation Manager 2011-2018

Rite Aid Distribution Center, Rome, Rome, NY Transportation Manager 2007-2011

J B Hunt Transport, Newburgh, NY Account Manager 2003-2007

Conway Southern Express, Danville, VA Freight Operation Supervisor 1999-2003

EDUCATION

Monroe College, Rochester, NY Logistics 1 year

In House Training Completed courses in Hazardous Waste, Safety and Leadership Skill Program

Contact this candidate