Medical Billing Customer Service

LOVING CUDAL

940-***-**** *************@*****.***

Skilled Medical Billing professional looking to join a team to assist with entering numerical codes for insurance and medical statistics purposes. Reliable and professional with 5 years experience in customer service.

KEY SKILLS

Medical Billing Professional

Excellent Customer Service Skills

Organization Skilled

Verbal and Written Communication

CPT Coding

Insurance Knowledge

Professional Cake Decorator

Industrial Baking Professional

EDUCATION/CERTIFICATIONS

U.S. Career Institute of Fort Collins, CO 12/2023

Medical Billing Specialist

Course Experience-

Maintaining all aspects of medical records of the patient using coded data to claim refunds for insurance companies,

Reviewing unpaid and denied claims,

Verifying insurance coverage of patients,

Handling collections,

Managing facilities accounts,

Processing electronic data,

Making payments, reviewing all coding guidance,

Maintaining billing reports confidentiality

Culinary Institute Of Olongapo City, Philippines 12/2010

Culinary Arts Certificate

PROFESSIONAL WORK EXPERIENCE

SAM’S CLUB- Wichita Falls, TX

Bakery clerk 10/2023 – 11/2023

Filled out daily inventory sheets, informed bakery manager of stock levels, accepted shipments, and rotated perishable food items, following correct food cooling and storage procedures.

Maintained detailed production schedule and time management skills in accordance to shifting demand thereby producing high-quality food, providing timely service, and successfully reducing waste.

Consistently displayed upbeat energy, work quality, cleanliness, and enthusiasm in fast-paced, high-pressure environment.

PINKBOX DOUGHNUT- Las Vegas, Nevada

Doughnut Decorator 04/2022-08/202

Created beautiful custom doughnuts

Provided great customer service, being knowledgeable of regular customers.

Exemplified a positive attitude,

Maintained a clean and sanitized work area

Followed all safety procedures.

Assisted other associates when needed.

CAKE DECORATOR- Las Vegas, Nevada

Bakery clerk 05/ 2016 –12/ 2018

Cake decorator with 3 years of experience creating beautiful cakes.

Provided customer service by acknowledging and identifying customer needs.

Handled customer calls and responded to all inquiries, resolving all order conflicts.

Maintained bakery products by stocking and rotating merchandise.

Followed food safety standards, sanitation guidelines and cold chain compliance

Performed Inventory management, ensuring bakery products date control,

Eliminated waste and pulled outdated products off shelves.

Rotated bakery merchandise and stocked shelves

Assisted other associates giving guidelines when necessary.

THE FRESH MARKET- Rockville, Maryland

Baker 05/2013 – 03/2015

Baker with 2 years of experience baking and shaping high quality bread and pastries.

Rolled and cut dough into different shapes depending on customer order.

Kept the bakery production schedule by following a daily routine.

Cleaned bakery’s equipment storage and preparation areas every day.

Assisted other associates when needed.

VOLUNTEER EXPERIENCE

THE SALVATION ARMY

Kitchen helper

Prepare ingredients

Helped with cooking when needed

Cleaned dining tables areas, floors and countertop

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