Tacoma, WA ***** 425-***-**** ******************@*****.***
DESMOND PHILLIPS
Tacoma Community College, Tacoma, WA
No Degree
Lincoln High School, Tacoma, WA
High School Diploma, 06/2023
EDUCATION
Reliable employee brings attention to detail and time management abilities to successfully multitask in fast-paced environments. Focused worker assists fellow employees in completing tasks. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level employee position. Ready to help team achieve company goals. PROFESSIONAL
SUMMARY
SKILLS ● Productivity and Efficiency
● Work Coordination
Verbal and Written
Communication
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● Fast-Paced Environment
● Multitasking
RETAIL SALES ASSOCIATE 07/2023 to Current
Eddie Bauer, Tacoma, WA
WORK HISTORY
● Greeted customers and helped with product questions, selections, and purchases.
● Engage and connect with customers to create an amazing shopping experience. Remain positive and professional, working together with the team to make a great environment for our customers and each other.
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● Stocked merchandise, clearly labeling items, and arranging according to size or color.
● Maintained clean sales floor and straightened and faced merchandise. Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
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● Helped customers complete purchases, locate items, and join reward programs. Organized store merchandise racks and displays to promote and maintain visually appealing environments.
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● Used POS system to process sales, returns, online orders, and gift card activations. Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
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● Answered questions about store policies and addressed customer concerns. Offered each customer top-notch, personal service to boost sales and customer satisfaction.
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FOOD SERVICE WORKER 06/2021 to 10/2022
Chick-fil-A, Tacoma, WA
Balanced and organized cash register by handling cash, counting change, and storing coupons.
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Developed professional relationships with customers to increase loyalty, retention and rapport.
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Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
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● Maintained clean, trash-free workspaces to maximize productivity and safety.
● Developed and maintained positive relationships with customers to enhance service.
● Greeted customers at counter to fulfill requests and answer questions. Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
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Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
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● Made food according to standard recipes with requested changes for customer satisfaction. Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
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● Learned other teammates' work tasks to train as backup.
● Monitored food quality and freshness throughout day. Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
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Compiled recipe ingredients and prepared for cooks by washing, cutting, or measuring food items.
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● Stored food in designated containers and storage areas to prevent spoilage.
● Adjusted food preparation methods in accordance with customer requests.
● Maintained effective supply levels by monitoring and reordering food stock and dry goods.
● Portioned and wrapped food to place directly on plates for service to patrons. Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
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● Distributed food to waiters and waitresses to serve to customers.
● Observed diners to respond to additional requests and determine when meal completed.
● Cut, sliced and ground meat to prepare for cooking.
● Verified prepared food met standards for quality and quantity before serving to customers.