Professional summary
Office Assistant with over *5 years of experience in client management and administrative support, adept at maintaining meticulous records and enhancing office operations. Skilled in using technology to streamline processes, manage client data, and provide technical assistance, ensuring high levels of accuracy and support. Proven ability to handle multiple tasks efficiently in a fast-paced environment, consistently meeting deadlines and improving client satisfaction.
Employment history
National Able Network Office Assistant Chicago, IL Nov 2018 - Present
Managed client reception and guidance with enthusiasm and professionalism Conducted outbound calls to update client data, ensuring accuracy Maintained and updated client files using spreadsheets, demonstrating detail-focused approach Assisted clients with computer usage, providing supportive technical help Compiled and assembled booklets, showcasing organizational skills Enhances office efficiency by assembling documents and managing files. Provides essential support to clients, aiding in computer tasks and navigation. Optimizes client service flow, ensuring smooth operations within the office. Coordinates with team to maintain up-to-date client records and information. Streamlines client data management through meticulous record-keeping and system updates. Boosts client satisfaction by efficiently managing reception and query resolution. Tutoring those that do not speak English as well as assisting those that are studying for their GED. Advantage Sales & Marketing Merchandiser Irvine, California Nov 2011 - Sep 2013
• Set up detailed information for special promotions
• Stocked merchandise at local businesses
• Removed all out of date promotional items at the end of the promotion
• Maintained customer relationship with store manager Anderson Trucking Manager Altamont, Illinois
Nov 2009 - Oct 2011
• Handled incoming calls and other forms of communications
• Greeted clients and customers as needed
• Kept record and scheduled loads
• Helped organize and maintained a clean work space Michelle Olds Holland
125 N Bond St., Altamont, 62411
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Education
Cosmetology License Champaign Beauty School Champaign, Illinois 1971 - 1972
Skills
Customer Service (Skillful) Management
Office Administration File Management
Copy Making Booklet Assembly
Computer Usage Merchandising
Customer Relationship Management Communication
Load Scheduling Organization
Project Management Problem Solving
References
Susan Wilson
Adult Literacy Coordinator C.E.F.S.
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Amy Ellis
C.E.F.S. Committee on Aging Coordinator
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