Customer Service Room Attendant
Resume:
Juanita Howard
Decatur, AL *****
**********************@***********.***
Work Experience
Room Attendant
Marriott Residence Inn Hotels-Decatur, AL
January 2023 to April 2024
• Stocked and replenished room supplies such as toiletries, towels, and refreshments to ensure guest satisfaction
• Performed thorough cleaning tasks including dusting, vacuuming, mopping floors, and changing linens
• Maintained cleanliness and tidiness of assigned guest rooms, ensuring a comfortable and welcoming environment
• Provided exceptional customer service by promptly responding to guest requests or inquiries in a professional manner
Server/Hostess
The Moody Crab-Decatur, AL
February 2023 to January 2024
I would greet customers, show then to a table. Take order in person and on the phone for call in orders. Prep to go orders. Wait tables,take order, serve, make drinks, cash out. Clean and stock the line, bar and over all Clean restaurant at end shift.
Production Line Leader
SCI Sanmina-Huntsville, AL
September 1996 to June 2011
1. Trained new hires on standard operating procedures, equipment operation, and safety protocols to ensure smooth onboarding process
• Monitored production line performance and identified areas for improvement, implementing corrective actions that reduced downtime by XX%
• Collaborated with cross-functional teams including engineering, quality control, and maintenance to resolve issues and improve overall productivity
• Led continuous improvement initiatives aimed at reducing waste generation through methods like Six Sigma or Kaizen events
• Collaborated with engineering team to develop and implement new product designs or modifications, resulting in improved quality and efficiency
Education
High school diploma
Thornwood High School - South Holland, IL
May 1982 to May 1986
Basic requirement studied
Skills
• Host/Hostess
• Cash Handling
• Kitchen Experience
• Serving Experience
• Food Preparation (5 years)
• Guest Services
• Laundry
• Cleaning Experience
• Communication Skills
• Cashiering
• Commercial Cleaning
• Time Management
• Customer Service (10+ years)
• Residential Cleaning
• Microsoft Office
• Food Service
• Meal Preparation
• Food Production
• Six Sigma
• Restaurant Experience
• Quality Control
Certifications and Licenses
Food Handler Certification
Forklift Certification
June 1998 to September 2011
Stocked line with material need to run the lines. Pack out materials and moved to shipping and receiving to be scaned and loaded on a truck.
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