Office Manager Data Entry

Ebony L. McCombs

McLean, VA *****

M: 703-***-****

*****.*********@*****.***

Core Strengths:

Customer Service – Administrative Support – Supervision of staff- Microsoft Office – Outlook - Planning Recruiting - Mentoring – Coordinating – Data Entry – Event Planning Assisting.

PROFESSIONAL EXPERIENCE:

Vinson Hall Retirement Community 4/2019- Present

CMMS Administrator

Responsible user setup of CMMS software (worxhub), work order, work planning, and spare part functionality of the (worxhub) software. Provides workflow development and configuration and routinely monitors data transfer from and to the CMMS and other core business systems.

Acts as point of contact for the day-to-day operations of the CMMS. Provides support to users for applicable problems and solutions. Monitors external user community and apprises the District users and departments of new capabilities or modules available for use in the (worxhub) system also ensures the user community develops and maintains procedures related to worxhub data.

Responsible for the overall asset, work order, and inventory management system for the site. Also responsible for managing day-to-day storeroom operations, maintaining parts data accuracy and rolling out standard workflows for work requests, preventive maintenance program, project request, and inspection, etc.

Manages work orders in the system, ensure proper creation, planning, update and closure of work orders.

Assists with project planning and coordination.

Works with team on continuous improvement initiatives specific to inventory, asset, and labor management.

May be required to perform other duties as requested, directed, or assigned.

Receive and dispatch telephone calls

File documents, perform light bookkeeping tabs

Contacts customers to check status of trouble/ work order or request prior to dispatch, to expand upon trouble description, to renegotiate commitment time.

Make contact with contractors as needed for campus repair

Healthcare Services Group Inc. 8/11 – 3/2019

Environmental Service Supervisor

Direct, supervise and evaluate work activities of medical, service, maintenance, and other personnel.

Establish objectives and evaluative or operational criteria for units managed.

Direct and conduct recruitment, hiring and training of personnel.

Establish work schedules and assignments for staff, according to budget, workload, and space and equipment availability.

Conduct daily inspections to assure that facility is in state compliance/state ready.

Maintain communication between upper level management, medical staff, and department heads by attending meetings and coordinating interdepartmental functioning.

Monitor the use of diagnostic services, inpatient beds, facilities, and staff to ensure effective use of resources and assess the need for additional staff, equipment, and services.

Prepare activity reports to inform upper level management of the status and implementation plans of programs, services, and quality initiatives.

Inspect facilities and recommend building or equipment modifications to ensure emergency readiness and compliance to access, safety, and sanitation regulations.

Kensington Nursing & Rehabilitation Center, MD 2/14 – 7/15

Activity Director

Planning organizing and carrying out rehabilitation, or socialization activities with patients, residents.

Specialized activity skills in music, art, horticultural, athletic or recreational program.

Plans and carries out rehabilitative, educational, vocational, athletic, religious, or social activities utilizing modalities which include recreation, sports/athletics, expressive arts (art, music, dance) or horticulture techniques.

Assists an Activity Specialist II or an Activity Therapist II in planning and carrying out specialized or facility-wide activities.

Conducts and interprets activity assessments to determine needs, assets, capabilities, and interests; writes habilitation or rehabilitation goals and objectives, evaluates and documents participant acceptance and progress in activities.

Demonstrates activities and encourages residents.

Develop and implements activities designed to facilitate positive behavioral changes and social skills, and to assist individuals in developing acceptable means to conflict resolution.

Demonstrates the principles and techniques of an activity specialty to residents, volunteers and other staff.

Reynolds & Associates, Inc. Washington, DC 10/10 – 2/13

Resident Monitor

Responsible for safety and security.

Handled record keeping for company and The Bureau of Prison (BOP). . Supervise Reynolds & Associates Inc. residents.

Perform required and necessary medical, food, clothing, space, maintenance, accountability, inspections, and records services for residents.

Responsible for ensuring that the rules of an accurate and timely escape, apprehension, incident, disciplinary action and other types of report are followed accordingly.

Duty of keeping an inventory of the property of each resident and observing individual and group residents while reporting suspicious, life threatening, and prohibited acts in order to take appropriate action.

Maintained a master log of house activities and resident movement while conducting house searches, pat downs, breathalyzer tests, fire/evacuation drills, and first aid and medical inventory inspections.

Perform a series of other duties as assigned for emergencies and daily needs of the company.

Green Door Mental Health, Washington, DC 11/08 – 11/11

Counselor/Case Manager

Collaborate with a team to evaluate patients’ medical or physical condition and to assess clients/patient’s needs.

Referred clients/patients, or family to community resources to assist in recovery from mental or physical illness.

Support with directing the clients/patients with financial assistance, legal aid, housing, job placement or education.

Organize support groups for family members to assist them in understanding and supporting the client/patient. Advocate for clients/patients to resolve crises.

Education:

Luke C. Moore, Washington, DC 9/94- 6/98

Hampton University, Hampton, VA - College Prep 9/99- 2/01

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