Service Team Data Entry

BEM BEM ROSE E. PALMA

*** **** ***** ****. **** St. Hamdan, Abu

Dhabi City

Mobile No: 055*******

Email: ******************@*****.***

- Good communication, customer

- - - - service Team Negotiation Assertive Proactive Player and and Skills relationship-take initiative: building to see

- Knowledgeable what needs, doing in and using to do it. Microsoft

- Fast Application learner, (Word, Efficient Excel, multi-& PowerPoint) tasker and

- Deadline-Self-motivated, oriented service oriented

- - Ability Flexible and responsible to and work adaptable independently to change or in a team environment.

Bachelor of Science in Technology of

Industrial Management

University of Southern Mindanao

Sudapin, Kidapawan City, Philippines

Nationality : Filipino

Age : 29

Language : Tagalog, English

Marital Status : Single

I hereby certify that the above information

is

true and correct.

BEM BEM ROSE E. PALMA

APPLICANT

To seek and get potential job that commensurate my qualification and continue enhances my skills and abilities. Receptionist

ACAI Xpress

RECEPTIONIST

October 2018

Abu Dhabi, UAE

Duties and Responsibilities:

- Welcoming customers, answering their questions,

and providing direction.

- Scheduling appointments: Coordinating meetings and appointments for staff members.

- Operating scanners, scales, cash registers, and

other electronics.

- Balancing the cash register and generating reports for credit and debit sales.

- Accepting payments, ensuring all prices and

quantities are accurate and proving a receipt to

every customer.

- Processing refunds and exchanges, resolving

complaints.

- Following all store procedures regarding coupons, gift cards, or the purchase of specific items.

- Maintaining a clean workspace.

- Managing mail: Receiving and sorting mail, sending outgoing mail and managing packages.

- Maintaining the reception area: Keeping the reception area clean and organized.

- Providing administrative support: Assisting with task like photocopying, filing and data entry.

Customer Service Representative

Great Mart Center

May 2018- September 2018

Calinan, Davao City Philippines

Duties and Responsibilities:

- Assisting customers in product relative information.

- Listen and respond to costumers need and

concerns.

- Handle return/complaints.

- Search answer or solution as needed.

- Able to resolve the call efficiently and effectively as possible.

- Refer customer to supervisor/manager, or other who can help.

WORK EXPERIENCE

OBJECTIVE

PERSONAL INFORMATION

EDUCATION

Skills

Contact this candidate