Human Resources Business
Resume:
Professional Statement
I am a Human Resources Professional with over a decade experience from generalist role, specialist in training/development, compensation/benefits administration and organizational development. I have served in middle management capacities leading the development of human resources policies and their implementation across Africa and Middle East. Management of human resources business unit budget to ensure profitability through targeted deployment consistent with organizational needs.
CORE COMPETENCIES & SKILLS
Microsoft skills, SAP proficiency, Success-factors proficiency, presentation and writing skills, effective communication, monitoring and evaluation, performance management skills, talent management, industrial psychology, employee engagement, conflict resolution and management, succession planning, collaboration, industrial relations, communication, Interpersonal intelligences, problem-solving, training and development, benefit administration, HRIS, organizational skills, administrative skills, teamwork, federal and states employee laws application (FLSA, ADEA, FMLA, NLRA. OHSA federal laws and states laws).
PROFESSIONAL EXPERIENCE
Human Resources Generalist
Universal Parcel Service (UPS) March 2024- Date
Newark Airport
Human Resources Business Partner
Tenaris Tubular Service/Amaja (Africa & EMEA.) June 2018 – December, 2023
Oil and Gas Industry
Work Assignment, Responsibilities and Performance
Worked with units’ heads, managers and supervisors to develop job descriptions that satisfactorily fit vacant roles for advertisement.
Processes recruitment requisitions to obtain approvals for recruitment and job posting.
Posting vacant position via online platforms and recruiting agencies and closing of job advertisement.
Shortlisting of applications for job posting and arrangement for interviews for selected shortlist.
Conducting pre-onboarding activities including new hire background checks, paper-works and coordinating new hire work tools and station readiness and new hire on-boarding program also monitoring employee mentorship and new hires buddy.
Updating human resources information system (HRIS) with new hire information.
Ensuring regular updates on HRIS with employee vacations, timesheet attendance information and benefits information.
Assisting employees, supervisors and manager with their queries and providing general guidance on human resources polies.
Conducting employee off-boarding activities, sometimes including employee exit interview.
Responsible for employee mobility activities including coordinating visa acquisition processes, working with receiving office mobility team to ensure accommodation and compliance with work permits approvals.
Supported initiation of employee information dissemination to improve communications, such as period email newsletters etc.
Conducted period meeting with company selected polices and regulatory champions identify improvement to compliance.
Support to auditing and periodic review and improvement of human resources polices and communication to employees and all stakeholders.
Monitor employee annual training and developing program with supervisors and managers to ensure employees are on-track.
Organizational Development and Reward Specialist March 2015 – April, 2018
English West Africa
Perseus Mining Limited
Gold Mining Industry
Work Assignment, Responsibilities and Performance
Implemented the electronic notice board system that enhanced communication between management and staff (essentially respect to productions, safety and general information that management deemed fit.
Supported General Manager’s office correspondence between staff and liaison with regulatory bodies.
I conducted a comprehensive Compensation and Benefits (C & B) analysis that resulted in the development of Salary Structure consistent with the Organization Philosophy taking into Internal Equity and Account Market Data from Mercer with the supervision of HR Manager.
Proposed the implementation of employee assistant programs that ensure there is general financial literacy on investment during redundancy to enhance affected employee investment knowledge.
Supported the coordination of staff general meetings by the human resources department.
Represented human resources department during disciplinary hearing.
Wrote disciplinary hearing reports with recommendation to Human Resources Manager and General Manager.
Draft correspondence and communique instructions of the Human Resources Manager and General Manager.
Support HR and Union Negotiation and writing union meeting report for the Human Resources Manager.
Supported the compilation of periodic MINCOM reports of Perseus Mining.
Proposed the implementation of talk to management 360 feedback to enhance staff engagement.
Commenced Six Sigma Project for the improvement of ore grade from pit and actual grade from processing (Continuous Improvement).
Designed electronic bullet corporate communication platform for the mines for sharing of pertinent business news and relevant information.
Global Employee Engagement Leader October 2011 – Feb. 2015
Cummins Inc. (Africa & EMEA.)
Engineering and Technology
Work Assignment, Responsibilities and Performance
Onboarding of staff across the region to ensure operational adoptability across business units.
Influence work place culture through effective onboarding and buddy system.
Served as the regional expert on compensation and benefits.
Research and identified trends and implemented new practices to engage and motivate employees.
Supported the region with labor union negotiations and made recommendation shared service business on how to enhance productivity.
Conduct research on employee satisfaction (using surveys and quantitative data).
Keep track of prevailing pay rates and make sure business units offer competitive C & B plan.
I successfully lead the implementation of comprehensive employee engagement strategy for West Africa.
I have supervised the implementation of translations services.
I worked with Corporate Functional Excellence leader for CBS in establishing standards for FE identification in new regions.
Developed Business Continuity in consultation with all stakeholders and also effectively communicate the plan.
Coordinate orientation for new staff.
Providing site on-boarding training to hiring managers and new hires.
Evaluating and getting feedback from new hires and hiring managers.
HR and Administration Coordinator August 2009 – Jan. 2011
West Africa
Huawei Technologies S.A Limited
Telecommunication Industry
Work Assignment, Responsibilities and Performance
Responsible for providing support and coordination on various projects and activities related to the performance management process
Provides measurement standards, targets and KPIs to the management team with respect to the performance management process, including both informal performance and annual formal performance appraisals
Reviews, monitors and analyzes performance results system wide and reports them accordingly
Contributes expertise to the development and delivery of performance management training manuals, policies and procedures
Researches, plans, organizes, and conducts performance management programs and seminars for clerical, supervisory, technical, and lower-level management personnel
Human Resources & Administration Officer January 2008 – July 2009
Parliament of Ghana Accra
Work Assignment, Responsibilities and Performance
Coordinated training and orientation processes.
Assisted department heads in the evaluating of training success.
Assisted in periodic job analysis review.
Drafting of employee’s query, leave and appointments/contracts letters.
Drafting of appointment letters.
Filing of documents and also assisted in the management of administrative data.
Academic Qualification and Certifications;
MSc – Project Management (Human Resources Management) - Coventry University, England. (2013)
BSc – Business Administration (HRM) - Central University, Accra Ghana. (2008)
Certificate;
Green Belt Six Sigma – Cummins Inc.
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