Instructional Designer E-Learning

Terence Osner - page *

Terence Osner

***** *********** **., ******, ** 80134

*******@*******.*** 303-***-****

https://www.linkedin.com/in/terence-osner-062556/

* https://drive.google.com/file/d/1Adfa3H85huwgCk4ufZ9TYBIBV5JW4BLb/view Summary

I am seeking an Instructional Designer position where I can leverage my instructional design skills to contribute to achieving the company's learning/training goals and objectives. Experience

Instructional Designer/Curriculum Developer (Contract) Verizon [Nov 2021 - May 2024 (2 years 7 months)]

Designed/developed two baseline financial acumen courses and assessments (level 6 leadership) Developed 30 lessons of content and interactions for new online new-hire courses. Used Adobe Experience Manager to create and edit over 20 documents for internal websites. Used Studio to create learning content/training for 20 public sector new hire courses. Contract Instructional Designer

State of Colorado CDHS [Aug 2021 - Oct 2021 (3 months)] Developed new online courses using Articulate Storyline 360 and Rise Reviewed and edited over 20 existing courses for course consistencies and learning standards. Used Camtasia to develop video interactions for e-learning courses. Contract Instructional Designer

TTEC Services Corporation, Inc. [Mar 2021 - Jun 2021 (4 months)] Created ancillary content and learning tools for support groups. Developed four in-depth and detailed course outlines for user groups and eLearning courses. Performed Quality Analysis on over a dozen course documents and ancillary materials. Senior Instructional Designer

Strive Communities [Nov 2018 - May 2020 (1 year 7 months)] Designed and developed over 30 e-learning courses for Community and Regional managers. Created interactive lessons in Yardi. Aspire to support the online learning curricula, including new hires, OSHA, EEOC compliance, accounting, and managerial courses. Managed the Yardi LMS for all courses, including set-up, initiation, and reporting. Instructional Designer

Educational Affiliates [Oct 2015 - Jul 2018 (2 years 10 months)] Created over 80 interactive lessons and components to support the online and blended learning curricula. Developed components for over 50 courses and documentation, including assignments, quizzes, exams, web links, and other materials.

Aligned new textbook content to existing content for over 60 online courses. Uploaded over 30 course components into the LMS (Blackboard) Terence Osner - page 2

Senior Advisor/Program Manager/Analyst

National Environmental Health Association [Oct 2009 – Aug 2015 (5 years 10 months)] Constructed and established standardized methods of business processes within the organization. Directed database selection and migration from a CRM database (iMIS) to a virtual CRM database (Avectra) Engineered data analysis, reports, and training materials for financial reporting and invoicing. Documented procedures and revised application processes for the online website; Created training manuals.

Developed process improvement solutions for data management and analyses of business needs. Created specialized CRM reports for membership, customer service, finance, and various departments. Instructional Designer

DISH Network Corporate [Oct 2006 – Oct 2008 (2 years)] Developed online/classroom courses using Captivate for VoIP, direct sales, marketing, and technical updates.

Developed evaluation/assessment processes and instruments to measure training effectiveness. Developed course material for clients’ needs, including Instructor-facilitated, on-the-job structured learning, self-paced, paper-based training, and e-learning with assessments. Revised curriculum/training course for Direct Sales teams Instructional Designer/ Sr. Analyst

Avaya/Accenture Learning [March 2005 – August 2006 (1 year 5 months)] Conducted job, task, and performance analysis to develop training objectives and training content. Designed and developed instructional activities using various media and related training materials and tools to achieve learning objectives for adult learning audiences and multicultural environments. Developed training for financial, technical, marketing, SAP training, Healthcare renewals, and IT projects. Certified Advanced Facilitator

University of Phoenix [Jul 2000 - Aug 2018 (18 years 2 months)] Facilitate graduate-level courses for over 700 students, including communication and research courses. Stimulate class discussions - in both ground-based and online learning formats. Direct research of other graduate students working for advanced academic degrees Education

University of N. Colorado

B.A., Physics

University of Hawaii

M.A., Education

Skills

Adaptability • Attention to detail • Communication • Course design • Critical thinking • Curriculum Development • Editing • Data Analysis • Creative Ideation • Polymath

* Portfolio Link:

Note: The most recent design/development is proprietary on corporate equipment and is not included.

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