ERIC HESTERLY II
Ypsilanti, MI
***********@*****.***
Highly responsive to customers' needs and always looking to find a solution to customer inquiries. A team player who goes the extra mile to ensure customers are satisfied. Passionate about building customer relationships and defusing customers situations.
WORK EXPERIENCE
Restaurant Team Member
2020 to 2024
Qdoba Mexican Grill
Ann Arbor, MI
Perform task as directed by management.
Monitor the quality of products and take appropriate actions to maintain the quality. Strive to exceed guest expectations.
Adhere to all sanitation, safety, security policies, procedures to provided a safe environment for all. Fulfillment Associate
2015 to 2020
Amazon
Brownstown, MI
Sorting different products and packages onto the pallets. unloading trailers, and lifting or pushing boxes.
Helping to get customers orders ready for delivery. Review order slips, picked products and staged merchandize to be shipped. Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
Recorded information, shortages and discrepancies to keep records current and accurate. Lot Associate
2014 to 2014
Home Depot
Ann Arbor, MI
Assist customers with loading and unloading vehicles. Maintained shopping carts and maintained cleanliness of parking lot. SKILLS
Customer Service - 10+ years
Warehouse Fulfillment - 5 years
Package Sorting - 5 years
EDUCATION
Pioneer High School
High school or equivalent
General Studies
Ann Arbor, MI