Customer Service Security Officer
Resume:
*** * ***** ******, *** York, NY *****
**********@*****.***
JOHN MATTA
OBJECTIVE To apply myself in a position that utilizes my skills, presents challenges, and furthers my knowledge and experience.
SKILLS & ABILITIES Over 30 years of Security experience Able to read, write, and speak English and Spanish fluently Well organized, creative, dependable, and dedication Strong organizational skills and able to multitask EXPERIENCE Advantage Security, New York, NY 05/02- Present Lobby Desk Security Concierge
-Check personnel and visitor identification to provide proper clearance onto premises
-Maintain access control at electronic turn styles
-Receive and distribute incoming correspondence within company mailroom and duplicating, department after hours
Mandel Security, Bronx, NY 01/00-
03/02
Field Supervisor/ Dispatcher
-Informed security guards on proper customer service etiquette, policies and procedures
-Performed daily roll calls to assign duties and ensure proper uniforms were worn
-Supervised and inspected assigned sites to verify guards and job performances
-Composed all paperwork and complaints
-Was responsible for handling all emergency situations on the premises
-Dispatched overnight mobile patrolling preventive Other relative jobs:
Trent Security, Bronx, NY- Site Supervisor
01/92-12/99
Wachenhunt Security, San Juan, PR- Security Officer 05/86-11/97
EDUCATION BORICUA COLLEGE, ASSOCIATES IN ARTS SCIENCE, JUNE 1995 RAFEAL N COCO HIGH SCHOOL, 1975-1978
LICENSES & CERTIFICATIONS
DMV License #810 166 330
Security License #100********
Citywide Fire Guard for Impairment Certification
F01 # 86617461
Desc. S- 95. Certification #87859914 Supervision of fire alarm systems and other related systems.
City wide sprinkler systems s-12 . CERT
#88284245.
City wide standpipe and multi - zone standpipe
systems s- 13 -CERT.# 87892444.
Desc. Standpipe for multi- zone system. s- 14. CERT.# 87892584. REFERENCES Upon Request
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