Project Manager Human Resource
Resume:
R. KENNY LEBLANC
*********@*****.***
https://www.linkedin.com/in/rkennyleblanc237b748/
PROFESSIONAL SUMMARY
Qualified professional with 15+ years of classroom instruction, training, and relationship management. Focused on client-oriented results-skilled project manager with superior creative and independent thinking skills in devising solutions for each situation. Active listener with attention to maintaining communication throughout and the ability to deliver analytically innovative business deliverables.
SKILLS
Create solutions to problems
Manage and negotiate disputes
Analytical thinking
Manage confidentiality
Strategic planning
Interpersonal, written, and verbal communication
Innovative thinking
EDUCATION
Juris Doctor
Purdue Global Law School
Doctor of Strategic Leadership
Regent University
Major - Business Strategy and Global Consulting
Master of Art: Strategic Communication
Seton Hall University
Minor - Organizational Development with a focus on Succession Planning
Bachelor of Business Administration
Pace University
Major - Management
CERTIFICATES
Mediation Certificate September 2023
Kreider Mediation
Basic mediation and Family mediation
Graduate Certificate May 2004
Cornell University
Human Resource Management
TECHNOLOGY SKILLS
Westlaw legal database Google suite
Microsoft office suite
PROFESSIONAL EXPERIENCE
Dallas County Dispute Resolution Center September 2023 - Present
Volunteer Mediator
Mediate civil court-mandated court cases
Negotiate settlements and agreements between parties by providing mutual support and driving resolutions
Employ proven conflict-resolution techniques to alleviate grievances between parties
Devise innovative and targeted solutions for each case to achieve mutually satisfactory resolutions
Provide excellent service and attention to detail in face-to-face and via Zoom conversations
Tarrant County College – Hurst, TX
Collin College, Frisco/McKinney, TX
Communication Instructor January 2023 - Present
Designed curriculum, lesson plans, and instructional materials for classroom teaching
Taught diverse adult learners as well as individuals with learning challenges within mainstream, inclusive classrooms in Public Spkng and Comm. courses
Exemplified superior verbal and written communication skills
Teach students to use Microsoft Office suite and Google Suite
Improve student learning by defining and articulating learning outcomes, including performance metrics and measurements
Attained positive student rating and achieved a completion rate of 90% of students per semester
Florida Atlantic University - Boca Raton, FL
Business Communication Instructor January 2017 - March 2022
Developed excellent analytical and problem-solving skills while teaching business correspondence and recommendation reports
Cultivated relationships with local businesses for the student internship pipeline
Developed and conducted a research-based communication course for 100 students per academic year
Mentored students
Analyzed and approved educational grants for five undergraduate and three graduate students per semester
Conquered challenges of working with a highly diverse student population to attain a completion rate of 98% of students per semester and achieved 4.74 out of five on the yearly performance review
Produced and implemented both instructor-led and e-learning courses
Miami Dade College - Miami, FL
Adjunct Communication Professor January 2007 - December 2019
Educated 100 diverse adult learners in Public Speaking and Communication courses per semester
Develop and implement course objectives to encourage and increase cultural and diversity awareness
Achieved a completion rate of 95% of students per semester
Attained a 90% positive student survey rating
American Express, Travel Related Services, New York, NY 1999 - 2007
Staffing Specialist/Recruiting Coordinator
Developed succession planning for the Risk Management and Information Division
Developed and implemented strategic initiatives at American Express, leading to a 45% increase in department efficiency
Coordinated international logistics for C-level executives, resulting in a 30% decrease in travel expenditures
Ability to oversee significant financial resources and improve operational outcomes by managing and balancing a budget of 10.77+ million dollars
Created and Coordinated with C-Suite executives to produce presentations for executive and board meetings
Built and managed a full-time college recruiting program, developing strategic marketing plans for expansion. Acted as an on-campus recruiter, interviewer, and hiring manager, including the top 15 universities in the United States. Mentored and coached colleagues, as well as new hires
Prepared analytical reports for strategic planning sessions
Spearheaded the strategic process for recruitment, resulting in a 50% increase in efficiency across the organization
Planned and coordinated scheduling for executive events, dramatically improving attendance by 90%
Directed a team of 20+ vice presidents and directors to facilitate high-level recruiting
Managed and coordinated with senior and C-Suite executives on strategic initiatives
Led the implementation of a new credit card platform, enhancing customer data accessibility
Implemented initiatives, overseeing all elements from conceptualization to execution
Managed 300 to 500 recruits yearly for both internships and new hires
Successfully recruited and hired 15 to 45 new employees year-over-year, increasing interview response rates from 54 percent in 2005 to 150 percent in 2006 by improving recruiting packets and staff development programs
Curated and executed high-level strategic initiatives that resulted in a 30% increase in department efficiency
Managed domestic and international travel itineraries for C-suite executives
Developed and implemented training a 12-month training program for new managers
Managed recruiting, staffing, and training projects on an end-to-end project management process, including performance tracking processes and competitive analysis of projects
Conducted market research and analysis for strategic decision-making
Arranged and managed executive-level meetings to capitalize and maximize impact supporting the organization's goals
Acted as a pivotal liaison between the leadership team and department heads, facilitating effective communication and strategic alignment across the division
Office manager for the Department of Risk Management
Administrative support for the General Manager of Marketing and Executive Vice President of Risk Management and Banking
VOLUNTEER EXPERIENCE
Institut Technique Libre Foundation, Indies - Haiti, West Indies
Co-Chair / President
Co-founded a not-for-profit foundation: promoting fundamentals of education by partnering with elementary schools to teach privileged children from first to sixth grades and provide a cadre for future leaders
Led strategic planning and organizational goals to educate 300 elementary school students
Created innovative business strategies
Facilitated a change management initiative that led to a 15% uplift in employee engagement scores.
Integrated strong work ethics with time management skills
Project Nana
Founding Board Member/Vice President
Partnered with a friend and co-founded a not-for-profit foundation - To educate, advocate, engage, and transform the health & quality of life of seasoned women 55+
Managed strategic focus of the organization to guide toward growth
Collaborated with other board members to develop organizational by-laws
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