Medical Assistant Home Health Aid

KATHERINE DWYER, CCMA, HHA

Johnston, RI

(***) **0- 6643 *********@*****.***

PROFESSIONAL SUMMARY

Nationally Certified Home Health Aide and Medical Assistant with 20 years of experience providing Direct Support to developmentally disabled and elderly clients. Works well under pressure and is adaptable to changing environments. Known to go above and beyond to get the job done. Proven ability to accomplish tasks within a specified time frame. Seeking employment to provide individualized care to seniors and those with developmental disabilities in their home.

SKILLS

Relevant Skills: Patient Observation, Rooming Patients, Ambulating, Telephone Triage, Taking and Recording Vital Signs, Medical Record Charting, Sterile Processing, Sterile Technique, Surgical Instruments and Supplies, Working Knowledge of EKGs, and CLIA-waived Tests, Caring for Dementia, Developmentally Disabled, Stroke and Non-Verbal Patients, Case Management Advocacy, Medical Machinery, Vitals, Medication Administration

Soft Skills: Active Listening, Time Management, Teamwork, Patience, Communication, Critical Thinking, Problem Solving, Organization, Leadership, Attention to Detail, Dependability, Confidentiality Technical Skills: Microsoft Office, EPIC Electronic Medical Records, Cadence 100&200 EDUCATION

American Caregiver Association

Home Health Aide Training Program

● National Caregiver Registry Certification #20233901P

● Completed 120 hours of study

Genesis Center, Providence, RI

Medical Assistant Training Program

● Completed courses in medical terminology, anatomy and physiology, medical assisting, and medical office training

● Completed 120 hours of clinical experience

LaSalle Academy, Providence, RI

High School Diploma

RELEVANT EXPERIENCE

Professional Care Match, Massachusetts December 2023-present Provided Home Health Care to elderly clients

Senior Helpers, Milford Massachusetts October 2023 - December 2023 Provided hospice and dementia care

October 2023

June 2023

June 2001

Rhode Island Hospital, Providence, RI August 2023-October2023 Medical Assistant, LPG Neurosurgery

●Maintained an effective patient flow of pre surgical, post-surgical and follow up appointments for multiple Neurosurgeon’s in a Hospital Setting

●Assisted in examination and treatment of patients under direction of Neurosurgeons

●Interviewed patients, measured vital signs and recorded information into Electronic Medical Records

●Prepared treatment rooms for the examination of patients

●Typed routine correspondence and reports from dictation or handwritten copy

●Confirmed appointments, completed telephone encounters preparing patients for health care visit, recorded patient history

Scheduled appointments, verifying times with patients and preparing charts, pre-admission and consent forms Kept supplies ready by inventorying stock, placing orders, verifying receipt Rhode Island Hospital, Providence, RI June 2023 – July 2023 Medical Assistant Intern, LPG Neurosurgery

● Roomed patients and prepared patients for examination, treatment, or procedure

● Assisted patients during treatment providing an environment of safety, comfort, and compassion

● Performed taking of vital signs and anthropometric measurements

● Recorded vital signs and anthropometric measures in EMR

● Assisted provider with physical exam, treatment, or procedure

● Cleaned exam room, instruments, and set up exam room appropriately for following patient

● Monitored and restocked exam rooms

● Checked patients in/ out, scheduled patients for future appointments, printed and provided materials from fax que to appropriate providers, contacted patients regarding confirmation of upcoming appointments

● Upheld proper sanitization and cleaning protocols of treatment rooms and the entire unit

● Maintained supply of critical medical supplies for nursing staff to drive efficiency

● Supported nursing staff to ensure patient care and safety is upheld to Lifespan expectations

● Effectively communicated with the team to prioritize and organize continuity of care Self -Employed, Westerly, RI October 2004-May 2021 Personal Assistant

● Personal Assistant to a Vietnam veteran diagnosed with dementia

● Organized patients weekly schedule and provided transportation to medical appointments

● Insured proper dietary and hygienic needs were met, administered medication, patiently observed physical and mental changes and alerted doctor of concerning behavior

● Effectively worked with patients family to collaborate their needs and provide comfort

● Supported patient to maintain a comfortable environment, social commitments and to stay present and positive

● Actively listened to patient using verbal and non-verbal communication Self-Employed, RI September 2015 –May 2022

Home Care Companion

● Provided end of life care to elderly family and adults within the community

● Consistently met clients EOL and emotional and personal care needs upon entering hospice care, supervised client while taking medication, provided healthy meal preparation and a clean, safe and positive environment for both the client and their family’s comfort. Scheduled doctor’s appointments and followed through to meet clients care expectations. Communicated thoroughly with client’s family and doctor’s Looking Upwards Inc., Middletown RI November 2012- August 2015 Direct Support Staff and Case Manager +0ctober 2003- March 2006

●Advocated for the best health of 5 developmentally and physically disabled residents in a State run group home under a nurse's supervision. Direct Support and physical therapy provided to female patients diagnosed with Parkingson’s disease, Down’s syndrome and to residents both occuring in and being in the period following a Stroke. Familiar supporting post stroke depression, weakness, paralysis, trouble with balance and coordination. Understood and met the special needs of Nonverbal patients of varying ages. Took vital signs, administered medications, scheduled and transported residents to events in the community, shopping, ADL’s and doctor’s appointments. Traveled with one resident out of state so they could visit family and meet their personal goal. Maintained gastrointestinal tubes for feeding, safely used Hoyer Lift System to transfer patients, documented and communicated observations, organized schedules, prepared healthy meals and maintained best hygiene practices. Created positive social structure and planned special events. Supported and cared for 4 residents in their End of Life needs and supported their family members when they passed away. Completed 19 annual Inservice Trainings, learned safety skills, first aid, CPR and best practices in assisting the developmentally disabled

CERTIFICATIONS AND TRAINING

Nationally Certified Home Health Care Aide, American Medical Association(AMA), October 2023 Nationally Certified Clinical Medical Assistant (CCMA), National Healthcare Association(NHA), June 2023 Medical Assistant Training Certification, Genesis Center, June 2023 Overdose Narcan Training, University of Rhode Island, June 2023 Suicide Prevention Training, The Bradley Learning Exchange, Bradley Hospital, May 2023 Affirming LGBTQ+ People Through Effective Communication Training, Warren Alpert Medical School of Brown University, April 2023 Basic Life Support (BLS), CPR and AED, American Heart Association, March 2023 Epic EMR system, September 2023

Cadence 100, 200, October 2023

Contact this candidate