Behavioral Health Customer Service

Beverly M. Moore, PRSS

***** ** *** **., *****, OK 73099 405-***-**** ************@*****.***

Objective

I am seeking a position that utilizes my skills, training and life experience in competencies that include but are not limited to: leadership, interpersonal skills, knowledge about resilience, recovery, and wellness from behavioral health conditions and attitudes consistent with recovery and wellness.

Experience

OKLAHOMA CITIZEN ADVOCATES FOR RECOVERY AND TREATMENT Oklahoma City, OK

5-2024 – 10-2024

PRSS Training and Certification

Volunteer – Lead Peer Support Group

DEL RANCHO Moore, OK

4-2024present Server

Greet customers warmly and take their food and drink orders

Deliver food and beverages to tables in a timely manner

Ensure accuracy in order delivery and attend to any customer requests or modifications

Handle payments accurately

Collaborate with kitchen staff to ensure efficient service

Maintain cleanliness in the dining area, including sanitizing tables and chairs

Assist in food preparation or running food from the kitchen when needed

SONIC DRIVE-IN Moore, OK

1-2024 – 4-2024 Carhop

Accurately take orders

Ensure all food and drink meet company standards

Deliver food to guests who remain in their vehicles for their meals

Make change

Process credit card payments

Provide excellent customer service

TAYLOR RIDGE APARTMENTS Oklahoma City, OK

2003-2004 Manager

• Preparing all lease-related paperwork in a timely and accurate manner

• Analyzing problems with properties and finding the best solution for the tenant and property owner

• Ensuring timely collection of rents and fees

• Overseeing the installation, maintenance, and repair of equipment and machinery

• Serving as a point of contact between the property owner and renters

• Overseeing daily administration of the property

•Troubleshooting and responding to after-hours issues regarding the facility

OKLAHOMA COUNTY SHERIFFS OFFICE Oklahoma City, OK

2002-2004 Reserve Deputy

[NEED TO KNOW WHAT YOU DID AS A RESERVE DEPUTY, PUT IN BULLET POINTS]

Skills

Microsoft Products (Access, Excel, Word, PowerPoint)

10-key by touch

Data Entry

Forklift Training

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