Nursing Assistant Home Care

VERONICAH MAINA

Kenya

+254********* *************@*****.***

SUMMARY

Dedicated and detail-oriented housekeeper with over 10 years of experience in high-standard home management in Qatar, Dubai, and Lebanon. Known for implementing efficient, structured routines in home care that maximize cleanliness and functionality. Skilled in inventory management, fabric care, and sanitation techniques, with a strong commitment to safety and client satisfaction. Flexible and responsive to dynamic household needs, prioritizes key tasks to meet household objectives seamlessly. Demonstrates effective communication, adaptability, and problem-solving skills, contributing to consistently positive household outcomes. EDUCATION

CERTIFICATION

EXPERIENCE

DIPLOMA

NURSING ASSISTANT

05/2023 – 12/2023

IMPERIAL COLLEGE

CERTIFICATE

HIGH SCHOOL

01/2002 – 12/2004

KENYA CERTIFICATE OF SECONDARY EDUCATION

-Basic First Aid

- Bar Safety and Hygiene

-Diploma Nursing Assistant

Family Home,Qatar

House Manager

- Led a 4-person housekeeping team for a 7-room residence, implementing cleaning protocols that improved household cleanliness by 40%.

- Administered laundry and linen care for 10 sets of linens and over 30 garments weekly, achieving a 98% on-time completion rate.

- Monitored and replenished household supplies, maintaining optimal stock levels and reducing emergency supply requests by 30%.

- Instituted a waste management and recycling program, reducing household waste by 15% and promoting eco- friendly practices.

- Orchestrated cleaning schedules that supported high-traffic areas during peak household activities, minimizing disruption by 25%.

- Developed personalized cleaning solutions for delicate fabrics and surfaces, preserving the quality of household items by 20%.

- Supported pet care, including routine grooming and area sanitation, enhancing pet health and household cleanliness.

April 2019 - July 2024

Family Home Dubai

House Manager

- Executed high sanitation standards by deep-cleaning 8 rooms bi-weekly, achieving consistent positive feedback on cleanliness.

- Developed and maintained an inventory tracking system for over 40 household items, decreasing stockouts by 20%.

- Organized weekly and monthly cleaning schedules, reducing overall cleaning time by 35% and increasing productivity across tasks.

- Supervised laundry, ironing, and garment maintenance for 7 family members, enhancing garment lifespan by 15%.

- Proactively addressed household repairs, coordinating with vendors, and reducing downtime for essential services by 50%.

- Responded to family needs and preferences promptly, achieving a 100% client satisfaction rating throughout the duration of employment.

2017 – - 2018

Family Home,Lebanon

House Manager

- Conducted thorough daily cleaning routines, including dusting, mopping, and disinfecting surfaces in a 5-room home, improving cleanliness scores by 95%.

- Maintained an inventory of over 30 household supplies, implementing a systematic approach that reduced supply 2014 - 2016

SKILLS

Hard Skills:

- Advanced cleaning and sanitation procedures

- Inventory and supply chain management for household essentials

- Time-efficient scheduling and task prioritization

- Expert in fabric care and garment maintenance

- Basic food preparation and meal assistance

- Proficient in handling cleaning machinery and chemical solutions Soft skills:

- Attention to detail and quality assurance

- Strong organizational and multi-tasking skills

- Clear and effective communication

- Adaptability to various cultural settings

- Active listening and following instructions

- Proactive problem-solving

- Curiosity and eagerness to learn and adapt

PROJECTS

INTERESTS

- Exploring home management and efficiency strategies

- Cooking and experimenting with new recipes

- Traveling to understand diverse cultural perspectives in home management LANGUAGE

-Fluent in English and Swahili (Spoken and written) ACHIEVEMENTS & AWARDS

- Achieved a consistent 100% client satisfaction rating through meticulous cleaning and attention to detail.

- Reduced supply reorder frequency by 25% through effective inventory management.

- Decreased overall cleaning time by 30% by implementing optimized task schedules.

- Improved laundry turnaround by 20% through efficient fabric care practices.

- Maintained a 98% on-time task completion rate for laundry and household duties.

- Enhanced household waste management efficiency by reducing waste output by 15%.

- Increased garment lifespan by 15% with specialized care protocols.

- Led a housekeeping team that achieved a 40% improvement in household cleanliness standards.

- Reduced emergency supply requests by 30% through systematic stock tracking.

- Supported family events seamlessly, earning recognition for reliability and exceptional service quality. VOLUNTEER EXPERIENCE

reorders by 25%.

- Established a rotating cleaning schedule, increasing time efficiency across duties by 30%.

- Managed laundry tasks for 5 family members, optimizing fabric care and achieving a 20% improvement in laundry turnaround times.

- Provided attentive childcare support, ensuring a safe environment for children, and contributing to a 100% satisfaction rate from family members.

- Trained 2 junior staff members on sanitation and safety procedures, increasing household task efficiency by 40%.

Notable Projects

- Developed and implemented a streamlined cleaning schedule, reducing time spent on tasks by 30%.

- Created an inventory management system, reducing supply costs by 20% monthly.

- Led a seasonal deep-cleaning project, enhancing household hygiene and cleanliness.

- Established a waste management program, decreasing household waste by 15%.

- Designed customized cleaning protocols for delicate surfaces and fabrics, preserving item quality.

- Organized and executed a high-traffic area cleaning schedule to minimize disruptions during peak times.

- Introduced an efficient linen and laundry system, achieving a 98% on-time completion rate.

- Assisted in local community cleanup initiatives, promoting public health and hygiene standards.

- Organized donation drives to provide cleaning supplies to underprivileged households, supporting community welfare initiatives REFERENCE

Available upon request

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