Customer Service Front Desk
Resume:
ARIANA GODFREY
PROFILE
Motivated professional with strengths in supervising employees and promoting optimal customer service. Over 6 years customer service experience. Committed to creating an environment that is conducive to achieving increased sales and customer satisfaction.
EXPERIENCE
Store Manger, The Honey Pot; Atlanta, Georgia; November 2022- March 2024
• Hired, trained employees for various duties throughout the store .
• Led and executed bi-weekly inventory controls on store products
• Managed product launches in the store with clients
• Developed weekly inventory schedules on store products Technical Support Representative, Home Depot; Remote October 2019 - October 2022
• Managed over 50 calls a day to assist customers
• Tracked orders daily for customers
• Escalated high priority calls to sales manger
• 95% of all customer surveys resulted in more than favorable results
• Communicated company services and provided technical assistance support for online issues
Front Desk Office Assistant, Georgia State University; Atlanta, August 2019- December 2022
• Managed front desk regarded student affairs
• Responsible for communicating GSU logistical services to students
• Communicated department services to students
• Managed and tracked sales via excel sheet of parking pass sold to students daily
• Maintained office equipment
• Communicated all sales and daily tasks to manager daily EDUCATION
Georgia State University, Atlanta, Georgia - Computer Informations, 2025 SKILLS
Microsoft Word certified, Microsoft PowerPoint certified, Microsoft Excel Certified, Computer skills, Coding skills, Management Skills AWARDS
**********@*****.***
5243 Brentwood Rd
Atlanta, Georgia
30349
Entrepreneurship Pathway, Financial Literacy Pathway, Business Communication Pathway, Academic National Honors Society, Social Studies Honors Society
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