Business Development Sales Manager

**** ********* *****, ********, **, ***** • ********@*****.*** • 901-***-****

Christopher Wooley

Professional summary

Business Development Center/Internet Sales Manager with extensive expertise in leadership, sales, market analysis, optimizing sales strategies to enhance customer engagement. Proficient in integrating new technologies and training teams to boost operational efficiency and productivity. Passionate about driving growth through innovative solutions,team building, and strategic decision-making.

Employment history

BUSINESS DEVELOPMENT CENTER/INTERNET SALES MANAGERApr 2024 - Present

Serra Chevrolet

Drive customer retention strategies, boosting repeat business and satisfaction.

Integrate technology to enhance operational efficiency and sales outcomes.

Manage customer relationships, increasing satisfaction and conversion rates.

Optimize test drive scheduling, improving conversion rates significantly.

Lead digital initiatives to enhance engagement and streamline sales processes.

Analyze and optimize lead distribution systems, significantly improving communication efficiency and overall sales performance metrics

Foster strong customer relationships through personalized interactions, driving increased satisfaction rates and higher sales conversions

PARKS COORDINATORAug 2021 - Apr 2024

Town of Arlington

Manage recreational programs, ensuring safety and budget compliance, enhancing community engagement.

Coordinate town events, fostering partnerships to boost program offerings and streamline processes.

Oversee inventory and financial records, maintaining accuracy and adherence to policies.

Plan and execute events like Christmas Parade, promoting community involvement and participation.

Facilitate facility scheduling and permit processing, ensuring compliance with regulations.

Spearhead community engagement initiatives, streamlining registration processes and enhancing program promotion for increased participation.

Foster partnerships with vendors, businesses, and community groups to expand and diversify town-wide event offerings and recreational programs.

Implement efficient cash management systems, coordinating with Finance for third-party invoicing and maintaining accurate financial records.

HOSPITALITY MANAGERNov 2018 - Aug 2021

Buffalo Wild Wings

Managed bar operations, ensuring compliance and optimal inventory levels.

Coordinated schedules and training for 40+ staff, enhancing team efficiency.

Led recruitment and onboarding, maintaining a high-performing team.

Implemented menu updates, boosting customer satisfaction and sales.

Handled financial reconciliations, ensuring accurate vendor payments.

Led bar operations, ensuring compliance with liquor laws and health standards while optimizing inventory management and purchase orders.

Spearheaded monthly menu updates and staff training programs, enhancing customer experience and driving sales growth.

SALES PROFESSIONALJan 2016 - Oct 2018

Sleep Number

Reconciled cash transactions, maintained records, ensured financial accuracy and integrity.

Shared product knowledge, improved team performance, enhanced customer experience.

Applied sales techniques, recommended products, boosted customer loyalty and repeat sales.

Addressed customer inquiries, resolved issues, maintained high satisfaction and relationships.

Exceeded $80k monthly sales targets, managed inventory, improved satisfaction through follow-ups.

Fostered a team-oriented environment by sharing product knowledge and sales strategies, contributing to improved store performance and customer experience.

Implemented creative sales techniques and tailored product recommendations, resulting in increased customer loyalty and repeat business.

CORPORATE TRAINER/SHIFT MANAGER/BARTENDEROct 2008 - Dec 2015

T.G.I. Fridays

Trained staff to meet standards, boosting service quality and customer satisfaction.

Managed cash operations with precision, ensuring financial accountability.

Created Alcohol Awareness Training, enhancing safety and compliance.

Supported new store openings, ensuring seamless operations.

Certified in Food Safety, maintaining high food handling standards.

Traveled to assist in new store openings, providing crucial support in staff training and ensuring smooth operational launches across multiple locations.

Education

BUSINESS MARKETING 2004 - 2008

University of Tennessee, Martin

GENERAL DIPLOMA 2000 - 2004

Bolton High School

Courses

FOOD AND ALCOHOL CERTIFICATION

ServSafe

CPR AND FIRST AID CERTIFICATION

Additional information

HONORS AND AWARDS

• Skyhawk Club (Community Service and Outreach)

• Make-A-Wish Foundation Volunteer

• Varsity Football

• Youth Leadership Bartlett 2004

• Bridge Builders 2002-2004

• People to People Student Ambassador 1999-2004

• Varsity Football Team 2001-2004 (Team Captain 2004)

• Varsity Wrestling Team 2003-2004 (Team Captain 2004)

• Fellowship of Christian Athletes 2000-2004

• Member of Boy Scouts of America

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