Customer Service Clerical Support

CA

CALLIE ALLEN

**************@*****.*** 901-***-**** Memphis, TN 38135

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Customer Service

Stocking and Replenishing

Basic Math

Cleaning and Sanitizing

Cash Handling

Clerical Support

Medical Terminology

Excel Spreadsheets

Invoice Processing

Patient Charting

Insurance Eligibility Verifications

Billing and Coding

Appointment Scheduling

Allied/Gukenheimer Memphis, TN

Server's Assistant

05/2022 - Current

Maintained adequate levels of linens, trays and silverware items for customers and performed washing and sanitation.

Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.

Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.

Prepared salads, appetizers and garnishes to assist kitchen staff. Assessed dining areas for broken glass, leaks and other safety issues and reported incidents to on-duty supervisor.

Effectively multitasked within fast-paced environment. Greeted guests with friendliness and professionalism. Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.

Stocked customer service stations with paper products or beverage preparation items.

Stocked displays with new and transferred merchandise. People Ready Staffing/ Kroger Memphis,

TN

Stocker

11/2021 - 05/2022

Stocked shelves with new merchandise and checked for outdated or damaged items.

Lifted materials of varied weights on regular basis. Faced products on shelves and displays to meet company policies. Received incoming product deliveries and relocated to storage shelves, coolers, or bins.

Updated product labels to reflect accurate pricing. Recorded merchandise moves for correct product counts and checked quantities against stocking reports.

Kept work areas clean, neat and organized for optimal productivity and Summary

Skills

Experience

worker safety.

Packed and unpacked items, checking breakables before stocking on shelves.

Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.

Operated forklift and pallet jack to transport heavy loads. Received and counted stock items, recording data manually or on computer for inventory purposes.

Read orders to verify attributes and quantities of merchandise. Placed products on conveyors for final wrapping and shipment. Adesa Auto Auction Memphis, TN

Floor Plan Clerk

05/2017 - 08/2020

Communicated with customers and employees to answer questions or explain information.

Supported office clerical functions using word processing and other software, email and office machines.

Performed data entry and recordkeeping tasks to track company correspondence and updates.

Answered multi-line telephone system and routed calls to appropriate personnel.

Created, updated and maintained detailed documents, charts and spreadsheets to sort company information.

Contacted customers regarding account updates and potential problems. Processed accounts payable and accounts receivable updates to maintain current financial records.

Trained office professionals on administrative procedures to keep file handling consistent and accurate.

Answered telephones, directed calls and took messages. Communicated with customers, employees and vendors to answer questions and address complaints.

Reviewed files, records and other documents to obtain information or respond to requests.

Operated photocopiers and scanners, facsimile machines and personal computers.

Typed, formatted and edited correspondence and other documents. Computed, recorded and proofread data or reports.

Collected and entered payment data into system, maintaining complete confidentiality and accuracy.

Opened, sorted and routed incoming mail and prepared outgoing mail. Collected, counted and disbursed money to complete basic bookkeeping and banking transactions.

Sorted and distributed incoming mail, dispersing to appropriate departments and personnel.

Completed and mailed contracts, invoices or checks. Processed and prepared business or government forms and expense reports.

Southwest Community College Memphis, TN

Some College (No Degree) in Paralegal Studies

Education and Training

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