Team Member Customer Service
Resume:
Natalie F Quiroz
Sunnyside, WA *****
************@*****.***
Dedicated Packer comfortable moving heavy items with zero difficulty. Versed in inventory cycle counting, filling orders and packing boxes. Punctual, hardworking and considered valuable team member. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth Highly motivated individual with strong people skills, problem solving skills & solid sales background. Physically fit and energetic with a flexible schedule and adaptable mentality. Authorized to work in the US for any employer
Work Experience
Team Member
McDonald's-Grandview, WA
November 2023 to Present
• Conducted accurate sales transactions in-store and on drive-thru shifts in an efficient and timely manner.
• Greeted customers and answered their questions about menu items, specialty items, promotions, and combinations.
• Cleaned assigned work areas, dining tables, and serving counters meeting establish quality standards.
• Replenished and stocked service stations, cabinets, and tables, and followed safety protocols to ensure an enjoyable dining experience.
Wine Packer
Pacific Rim Winemakers-West Richland, WA
May 2023 to November 2023
• Unpacked boxes of empty wine bottles
• Set them on a conveyor belt • Labeled wine bottles & boxes
• Packaged full wine bottles Verified labels for appropriate order numbers and item specifications.
• Set boxes of full wine bottles onto a pallet
• Had them moved onto a pallet wrapper
• Wrapped pallets of full wine bottles Marked and labeled containers with accurate shipping information to prevent delays.
• Operated hand trucks, pallet jacks and forklifts to move materials. Notified team leader of product discrepancies and equipment malfunctions
Receptionist/Office Assistant
MS Logistics LLC-Sunnyside, WA
August 2022 to April 2023
• Gathered, sorted, distributed and sent mail and packages.
• Answered multiple calls per day and directed calls to appropriate individual.
• Scheduling appointments and meetings Handled payment processing and provided customers with receipts and proper bills and change.
• Managing documents and records • Managing paper correspondence and phone calls
• Creating and managing filing systems Received incoming calls and coordinated with staff to fulfill customer requests
Cashier/Customer Service
Dollar Tree-Grandview, WA
August 2020 to December 2021
• Collected payments and provided accurate change.
• Helped customers find specific products, answered questions and offered product advice
• Worked closely with front-end staff to assist customers.
• Accepted cash and credit card payments, issued receipts and provided change
• Answered product questions with up-to-date knowledge of sales and store promotions.
• Answered customer questions and provided store information. Scanned merchandise using point-of- sale system for accurate purchase totals.
• Processed refunds for worn, damaged and broken merchandise Education
High school diploma or equivalent
Sunnyside High School - Sunnyside, WA
September 2014 to June 2018
Skills
• Bilingual, Read & Write In English & Spanish
• Great Costumer Service, Extensive Knowledge
• Marketing And Sales Experience, Strong Communication Skills
• Microsoft Word
• Packaging
• Shipping & Receiving
• Warehouse Experience
• Cash Handling
• Customer Service
• Computer Operation
• Retail Sales
• Typing
• Order Picking
• Cashiering
• Front Desk
• Customer service
• Sales
• Retail sales
• Cash handling
• Typing
• Cash register
• Front desk
• Phone etiquette
• Data entry
• Office experience
• Organizational skills
• Administrative experience
• Communication skills
• Medical terminology
• Computer skills
• Payroll
• Transcription
• Spanish
• Microsoft Office
• QuickBooks
• Time management
• Microsoft Excel
• English
• Microsoft Outlook
• Medical office experience
• Medical receptionist
• Accounting
• Office management
Languages
• English - Expert
• Spanish - Expert
Certifications and Licenses
Food Handler Certification
Driver's License
June 2021 to June 2025
Additional Information
References
• Stephen T. Busby PhD 509-***-**** 1202 South 38th Ave Yakima, WA 98902
Contact this candidate