Customer Service Crew Member

ML

MACKENZIE LONDON

******************@*****.*** 602-***-**** San tan valley 85143

Summary

Enthusiastic crew member eager to contribute to business success. Experience providing quality work to exceed expectations. Brings reliability combined with focus on customer satisfaction and teamwork. The ability to meet needs by providing timely, effective, and support. I've consistently prioritized customer satisfaction by listening to their needs, resolving issues, and providing clear information. Skills

● Supplies Monitoring and Restocking

● Clear Communication

● Flexible Schedule

● Inventory Restocking

● Health Code Compliance

● Customer Engagement

● Order Management

● Customer service

Experience

Maui Wowi coffee and smoothies Mesa, AZ

Cashier/barista

011/2020 - 06/2022

● Greeted customers and answered any questions they had about the store's products and services.

● Verified that customers were of legal age to purchase alcohol or tobacco products.

● Operated the cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

● Count money in the cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.

● Issued receipts, refunds, credits or change due to customers.

● Stocked shelves with merchandise when needed.

● Maintained cleanliness of the checkout area including countertops, registers, windowsills and floors.

● Helped customers find specific products, answered questions and offered product advice Sportsman's Warehouse Mesa, AZ

Packing, Shipping, and Receiving Assembler

07/2022 - 010/2022

● Assisted with the packing of outgoing orders according to customer requirements.

● Organized and labeled boxes for efficient distribution.

● Checked packing lists against items received for accuracy.

● Ensured that all products were properly packaged before shipping out.

● Loaded and unloaded packages from delivery trucks.

● Followed safety guidelines when handling heavy or hazardous materials.

● Wrapped items securely using bubble wrap, foam, tape.

● Collaborated with other departments to maintain efficient workflow.

● Reviewed packing slips and other documentation to properly box requested items for shipment. Kneaders Bakery Mesa, AZ

Pastry Assistant

10/2022 - 06/2023

● food safety regulations while preparing pastries.

● Provided excellent customer service when taking orders or answering questions about products.

● Troubleshoot any issues with equipment or ingredients during the baking process.

● Maintained a clean and sanitary kitchen environment.

● Answered customer product-related questions by providing ingredients .

● Keeped up pase throughout holidays monthly

Raising Cane's Restaurants Mesa, AZ

Crew Member

06/2023 - 11/23

● Greeted customers upon arrival, provided menus and answered questions regarding menu items.

● Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.

● Organized and restocked supplies to support operations and team productivity.

● Drove team success by quickly completing assigned tasks.

● Performed cashier duties such as taking orders, collecting payments and providing change.

● answered questions and offered product advice.

Nash powersports Mesa.

12/2023 - current.

● Count money in the cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.

● Provide an exceptional service to customers

● Maintaining clean and organized space

● Address customers complaints

● Learn the layout of the store to guide customers to right part of our store

● Upheld high standards of productivity and quality in operations

● Resolved customer complaints in a professional manner. Education and Training

Great Hearts North Phoenix Prep. Academy Phoenix, AZ High School Diploma

05/2022

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