Sales Associate Customer Service

Daiyaan (Day Yawn) Winston *********@*******.*** 678-***-****)

*** ***** ******* ****, ********, Georgia 30062

Summary

Dedicated sales associate motivated to maintain customer satisfaction and contribute to company success. An unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues and win customer loyalty. Solid work ethics and tenacity to be an asset to any company or organization in which I am employed.

Highlight

Sales Associate Customer Representative Store merchandising

Service-oriented Courteous demeanor Cashing up

Outstanding work ethics Adapt to unforeseen challenges Stock take

Experience

Secure America Security Atlanta, Georgia October 2018 Present

I’ve been in charge securing the loading dock and parking deck at 191 Peachtree Towers. It is my duty to help direct everyone to their appointed destinations.

Harris Teeter Produce Clerk/Deli Clerk Dunn Loring, Virginia October 2017---May 2018

At the deli I was responsible making sandwiches, chicken rotisserie, washing dishes, food prepping, and meat & cheese slicers. As a produce clerk I washed vegetables, picked, stocked and organized product.

H&M Sales Associate Marietta, GA February 2015---June 2017

Ensured that all customers received excellent service.

Assisted customers with questions, needs and purchases.

Cultivated successful relationships with retail customers.

Greeted each customer that came into the store in a warm manner.

Prepared merchandise for display.

Watched out for loss prevention and through leakage and theft.

Cleaned shelves, counters, and tables.

Set up merchandise on the sales floor.

AT&T Mobility Student intern (Project Manager) Atlanta, GA June—September 2013

It was my duty to call mangers in several different regions to accumulate data.

Music and Arts Center Customer Service Bowie, MD June – September 2012 Assisted customers with returns, purchasing store protection plans and service packages.

Responded promptly and answered/resolved customer inquiries and complaints.

Investigated and resolved service issues and/or products’ problems.

Evaluated frequently all information to handle customer satisfaction level.

Hollister Impact Team Member Bethesda, MD March– April 2011

Provided administrative support to the team and work as per the directives of the team leader.

Engaged customers in order to provide to them what they need in terms of product and quality services.

Educated customers on the features and benefits of the company’s products.

Murry’s Warehouse Associate Upper Marlboro, MD August 2008–September 2010

Unloaded and processed incoming merchandise.

Moved, stored and transferred merchandise

Maintained record controls and stock counts.

Maintained stock in an ordered fashion on shelves or in correct locations.

Processed outbound shipments of inventory via UPS and commercial carrier.

Maintained a clean and safe condition.

Handled all customer issues with understanding and a satisfying resolution.

Education

SAE Institute of Technology Atlanta, GA

High School Diploma

COMPUTER SKILLS

Microsoft Office Suite Word, Excel, Outlook & PowerPoint

References: Upon request

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