Office Manager Assistant

GLENNA J. GRAHAM

**** *. ************ ****, ****

Lahaina, HI 96761

Email: **********@*******.***

Cell: 805-***-****

JOB OBJECTIVE:

Desire a position as an Administrative Assistant or Office Assistant

EXPERIENCE:

SELF EMPLOYED 8-12 to present

Administrative/ office, light bookkeeping/accounting, reservations, various other tasks as assigned

EXPEDIA LOCAL EXPERT 2-28-09 to 9-2-10

910 Honoapiilani Hwy., Suite 14, Lahaina, HI 96761

Office Manager – Reported directly to the VP until a new General Manager was hired in May 2010. Office/Facilities Support: Organized and managed ELE office space and ELE warehouse. Acted as liaison with internal and external vendors and contractors, e.g. for parking, space improvements, supplies, equipment, maintenance, etc. Assisted with new hire on boarding including facilities/building access and parking. Conducted ad hoc project work as necessary. Performed general office maintenance of the facility and office equipment. Distributed incoming mail and prepared outgoing shipments using a postage meter. Facilitated outbound UPS shipments. Office Supplies: Assisted with marketing projects and organized and managed marketing collateral including procurement and distribution of internal and external collateral. Coordinated and executed procurement of standard and non-standard office supplies. Received and assembled supply orders for Concierge desk locations. Received and unpacked materials and supplies. Assisted with office supplies for new hires. Administrative Support: Assisted with data entry, preparation of reports, e.g., owned the data and reporting for timeshare tours, contest results. Assisted with the coordination of contract management, COIs, etc. Coordinated account set up for new hires. Maintained confidentiality of data, documents, and other highly sensitive info. Executed light accounting tasks. Documented copy/printing assembly projects. Recorded shipment data.

EMPLOYERS OPTIONS (contracted exclusively to Expedia Local Expert) 7-21-08 to 2-27-09

111 Hana Highway, Suite 111, Kahului, HI 96732

Office Assistant – Reported directly to the Office Manager until her departure in December 2008. Provided support to the Office Manager as well as other managers in the Administrative Offices. Also provide support, as needed, to personnel throughout the satellite offices located in Hawaii and corporate offices in Washington. Duties included assisting clients, vendors and sales managers, distributing collateral, preparing outgoing shipments, processing incoming and outgoing mail, inventory and ordering of office supplies, preparing purchase orders, qualifying timeshare tours and reporting results to the respective management, assisting Human Resource with new hires. Responsibilities increased upon the departure of the Office Manager to include some of the Office Manager’s areas of responsibilities. Assistance to the Marketing Manager also increased to include some of the previous Marketing Assistant’s tasks.

EXPEDIA LOCAL EXPERT 1-17-08 to 7-15-08

910 Honoapiilani Hwy., Suite 14, Lahaina, HI 96761

Office Assistant – Reported directly to the Office Manager. Provided support to the Office Manager as well as other managers in the Administrative Offices. Also provided support, as needed, to personnel throughout the satellite offices located in Hawaii and corporate offices in Washington. Duties included assisting clients, vendors and sales managers, distributing collateral, preparing outgoing shipments, processing incoming and outgoing mail, inventory and ordering of office supplies, preparing purchase orders, qualifying timeshare tours and reporting results to the respective management, occasionally assisting Human Resource with new hires. Various other tasks as assigned. Employment ended due to elimination of position.

HAWAII ESCROW & TITLE, INC. 4-17-06 to 10-5-07

2580 Keka’a Dr., Suite 117, Lahaina, HI 96761

Escrow Assistant – Reported directly to the Branch Manager. Provided support to the Timeshare Escrow Officer. I assisted the Escrow Officer in processing timeshare escrow documentation through completion and recording. Employment ended due to reduction in staff.

CLASSIC RESORTS 11-11-02 to 2-28-06

180 Dickenson St., Suite 201, Lahaina, HI 96761

Executive Assistant – Reported directly to the Director of Sales and Marketing. Provided support to the Director of Sales and Marketing, Associate Director of Sales and Marketing, Marketing Manager, Reservations Manager and other staff, as required. Tasks included correspondence, mail distribution, reservations, preparation of wholesaler contracts and addendums/amendments, tracking of travel agent and wholesaler incentive programs, coordinated property site inspections and fam tours, assisted in the facilitation of company’s advertising agency and pubic relations activities, coordinated collateral for wholesalers, trade shows and sales trips, maintained inventory of collateral materials, travel arrangements, ordered office supplies etc., weekly payroll timesheets, payables, processed expense reports, administered and reconciled department’s checking account, prepared purchase orders, prepared gift certificates, prepared guest amenity orders and amenity cards, new hire orientation and maintenance of personnel files for Sales and Marketing and Reservations, maintained vendor, sales rep and travel agent databases, maintained and organized office files, reported hotel statistics, maintained numerous Excel tracking spreadsheets, maintained inventory of promotion logo items and other tasks, as assigned.

THE WESTIN MAUI 9-18-02 to 11-10-02

2365 Kaanapali Parkway, Lahaina, HI 96761

Administrative Assistant (temporary) – Reported directly to the Director of Sales and Marketing. Provided support to the Director of Sales and Marketing and other staff, as required. Tasks included correspondence, mail distribution, reservations, expense reports, collateral preparation, travel arrangements, ordered supplies, checkbook accounting, purchase orders, gift certificate requests, prepared amenity cards and other tasks as assigned.

KAPALUA BAY HOTEL 8-1-02 to 9-16-02

One Bay Drive, Lahaina, HI 96761

Executive Assistant (temporary) – Reported directly to the General Manager. Tasks included mail distribution, correspondence, reservations, supply orders and requisitions, travel arrangements, updating of databases, amenity cards, gift certificates and other tasks as assigned.

FINANCIAL FOCUS 1-10-00 to 6-30-02

950 County Square Drive, Suite 211, Ventura, CA 93003

Administrative Assistant – Reported directly to the Operations Manager. Provided support to the President,

Operations Manager, Client Service Managers and other staff, as required. Duties included correspondence,

purchasing office supplies, monitoring status of office equipment, mail distribution, maintaining product

prospectus library, auditing statements from vendors, client and vendor data input, scheduling appointments,

update of various records and reports and various other tasks, as required.

WESTERN ROCK PRODUCTS CORP. 82696 to 4699

750 S. Riverside Drive, Mesquite, NV 89027

Office Manager/Sand & Gravel Dispatcher Reported directly to the Operations Manager. Responsible for all phases of office administration (i.e. accounting, correspondence, payroll, purchase of office supplies etc.). Responsibilities also included dispatching trucks and drivers.

ALFORD, INC. 61995 to 40196

410 Riverside Drivel Mesquite, NV 89027

Secretary Reported directly to the Secretary/Treasurer. Duties included payroll, some accounts payable, accounts receivable, preparation of bids, statements, correspondence and other related accountability. Position also entailed interfacing with customers, vendors etc.

VIRGIN RIVER HOTEL/CASINO 83194 to 695

Hwy. 15/Exit 122, Mesquite, NV 89027

Purchasing Assistant Reported directly to the Purchasing Manager. Responsibilities included purchasing of office supplies, printed material and some nonfood items. This position also included interfacing with related vendors and providing accountability for said items. The position also required assisting the Purchasing Manager and auditing of invoices.

QUEEN LILI'UOKALANI CHILDREN'S CENTER 21693 to 123093

3100 Kuhio Highway, Lihue, Hawaii 96766

Clerk Typist Reported to the Kauai Unit Manager. Performed duties of a clerical nature in a satellite office. Maintained case records, petty cash, processed purchase orders, typed correspondence and material relative to case records. Answered phones, maintained required ledgers, ordered necessary office supplies and maintained office equipment. Ability to deal with social service beneficiaries required.

MAUI ETICKET, LTD. 82491 to 42492

10 Hoohui Road, Suite 309, Lahaina, Hawaii 96761

Secretary Reported directly to the Senior Vice President. All secretarial duties required in a small business operation. Administration of personnel records, typing of all correspondence and composition of letters, memos, etc.

KAPALUA BAY HOTEL & VILLAS 1889 to 9691

One Bay Drive, Kapalua, Hawaii 96761

Villa/Front Office Secretary Interacted with all departments, guests, villa owners and the general public. Worked most closely with the Villa Manager and the Front Office Managers to provide professional secretarial support. Position required the ability to deal with guests, villa owners and contractors.

RAYTHEON COMPANY (Electromagnetic Systems Division) 41469 to 93088

6380 Hollister Avenue, Goleta CA 93117

Visitor Control Specialist/Clerical Assistant * 1983 to 93088 Reported directly to the Safety and Security Manager. In addition to varied clerical duties of an administrative nature, typically required by a department manager. Responsibilities included processing and maintaining all incoming and outgoing classified visit requests. Verified and maintained facility clearances of all contractors and subcontractors. Coordinated classified meetings and special classified visits for all security related diplomatic visits by foreign dignitaries. Designed forms for use in performance of job; maintained security records and files in accordance with DOD security regulations for 2000 employees. Provided Security Clerk functions for DIS and other special agents.

Security Receptionist * 1974 to 1983 Assigned additional responsibilities of maintaining records of garnishments and subpoenas delivered by the Sheriff's and Marshall's Office. Maintained records of airline tickets for the Controller's Department. Coordinated with various amusement parks and vendors to provide discount cards to our employees. Verified all government granted facility clearances and maintained a file for each. Performed various duties as Security Receptionist/Visitor Control Specialist.

Receptionist * 1969 to l 974 Performed receptionist and security duties at the main entrance. Responsibilities included greeting the public, controlling the ingress of visitors, issuing appropriate badges, maintaining logs and registers, answering questions and directing people to the appropriate areas. Also assisted the Employment Department by issuing employment applications and giving general information related to job openings. Typed, filed and performed all clerical duties related to responsibilities.

BENEFICIAL FINANCE COMPANY 269 to 369

3463 State Street, Santa Barbara, CA 93105

Secretary Responsibilities consisted of typing, filing, answering phones, credit checks and general clerical support for loan officers.

DALMO VICTOR COMPANY 168 to 1268

93 Castilian Drive, Goleta, CA 93117

Receptionist Operated PABX, typed for various departments, coordinated accounts payable, distributed daily mail and performed general office duties and reception work. Periodically assisted Administrative Aide with personnel records.

PERSONAL:

Education: Santa Barbara High School, Santa Barbara, CA

College Prep Courses

Defense Security Institute Industrial Security Management Course

Clearance: Secret clearance held from May 1969 to March 1988, when downgraded without

prejudice to Confidential

References: Provided upon request

Contact this candidate