Customer Service Delivery Driver
Resume:
Grace Danquah
***************@*****.***
L7A4Z1
CASHIER
Experience customer Service professional who has worked in many faces of the service industry looking to apply in my 6 years of expertise delivering exceptional customer service and accurate money handling to an established customer centric businesses.
WORK EXPERIENCE
Cashier
Nilda's Grocery
2023-current Accra,Ghana
. Assisted 50+ customers with checkout,answering outstanding questions
. Collaborated with 8 other Cashier,offering assistance to the other teammates during busy times.
. Managed Inventory and directed support staff to assist customers who asked for specific grocery items.
. Recognized as employee of the quater in 2019.
Server
Riviera Restaurant
2017-2019. Accra,Ghana
.Exceeded sales target by 14% by up selling appetizers and drinks based on specific taste of diners
.Monitored guest waiting list whiles communicating wait times
.Delivered promt service while assisting 11 other servers
. Verified dietary restrictions of guest were adhere to, guiding guest to 16 specialty menu items
Delivery driver
Roma's pizzeria
2012-2017. Accra,Ghana
. Directed scheduling of delivery drivers,ensuring 100% of orders were delivered on time
. Executed exceptional service to ensure customer's repeat business with the restaurant.
Education
Advanced Diploma
Sault college
2013 - 2016
Northern Ontario.
Skills
Problem solving
Customer service
Accountable
Adaptable
Detailed oriented
Compassionate
Critical thinking
Interpersonal relationship
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