Data Entry Customer Service

KAVEH J BOROUJENI

SAN JOSE CA, ***** 408-***-**** **************@*****.***

SKILLS AND EXPERTISE

Project Management:

● Analytical, Strategic thinking, Continuous-improvement mindset, Process oriented

● Customer service and Communication, Project planning, Scheduling, Budget management Technical Skills:

● Experienced in Microsoft Office, Landscaping, Data Entry, Troubleshooting & Technical Support WORK EXPERIENCE

Provider (Caregiver) - Freelance — Aug 2012 - Current

● Provided compassionate care and assistance with daily activities for elderly individuals.

● Managed medication schedules and assisted with personal hygiene, meal preparation, and mobility support.

● Offered emotional support and companionship, maintaining a positive and respectful environment.

● Coordinated appointments and transportation for medical visits and other needs. Landscaping & Gardening Specialist - Freelance — May 2012 - Current

● Designed and built custom fences to enhance property aesthetics and privacy.

● Trained in plant care, including trimming, pruning, and general maintenance.

● Managed lawn care, including grass cutting, edging, and weed control.

● Ensured the health and longevity of plants by implementing proper watering and fertilization techniques.

● Collaborated with clients to create tailored outdoor spaces suited to their preferences. SMT Operator - Pycon Inc. — May 2005 - July 2007

● Operated and maintained Surface Mount Technology (SMT) machines for electronic assembly.

● Monitored production processes to ensure quality and troubleshoot issues promptly.

● Inspected boards for defects and adhered to quality control standards.

● Performed machine setups and changeovers to meet production requirements.

● Collaborated with team members to improve efficiency and reduce downtime. Server - Paolo’s Restaurant — Sep 2004 - May 2006

● Provided friendly, efficient service to ensure a positive dining experience.

● Recommended menu items, shared daily specials, and upsold dishes.

● Managed multiple tables in a fast-paced environment.

● Processed payments and assisted with end-of-day closeout.

● Maintained a clean, organized dining area and service stations. Sales Associate, Clothing Department - Macy’s — May 2003 - Jan 2005

● Assisted customers with product selection and provided excellent service.

● Monitored inventory and kept the sales floor organized by restocking and arranging displays.

● Processed transactions and handled payments and returns.

● Promoted sales events and kept customers informed.

● Worked with the team to meet sales targets and ensure customer satisfaction. EDUCATION AND MILITARY SERVICE

● GED, June 2000

● U.S. Army (MOS:09Lima) — May 2008 - Apr 2012

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