MELISSA DAVENPORT
SKILLS
• Customer Service
• Verbal and Written Communication
• Order Picking/Packing
• Quality Assurance
• Microsoft Office Suites
• Email Management
• Quality
• Workplace Safety
• Staging protocols
• Material Handling Equipment
• Heavy Machinery Operation
• Safety Protocols
• Hand Truck Operation
• Quality Control Procedures
• Workplace Cleanliness
• Forklift Operation
• Package and pallet staging
• Attention to Detail
• Willing to Learn
• Safety Precautions
• Protective Equipment Use
• Work Planning and Prioritization
• Labeling and boxing
• Data Entry
• Visual Inspection
• Standard Operating Procedures
Dedicated and skilled professional with over 10 years of experience in process operations, machine operation and quality assurance. Proficient in lab testing and analysis, ensuring compliance with industry standards and continuous improvement in product quality. Experienced in pellet handling process, Experienced with quality control processes, and compliance verification. Utilizes organizational skills and attention to detail to ensure accuracy in records and adherence to company standards. Knowledge of quality assurance protocols and effective communication, contributing to reliable and efficient work environment. WORK HISTORY
November 2022 - October 2024
Process Operator Kimberly-Clark, La Grange, GA
December 2015 - October 2022
UNLOADER / PROCESSOR Walmart Distribution Center, LaGrange, GA
Observed all safety rules and regulations and encouraged others to do same, effectively reducing work-related injuries.
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Read and applied information in specifications to determine equipment settings impacting product outputs.
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Utilized computer systems effectively to monitor processes and input critical data accurately and efficiently.
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Reduced downtime for maintenance by performing regular inspections and preventative measures.
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Fully trained in all machine modules and understands and capable of applying all of the elements of the training system including meeting the resource sharing module identified for the individual.
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Responsible for receiving and responding to performance review feedback and necessary developmental opportunities including managing personal growth plans.
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• Use lean principles to identify and solve problems.
• Provide input to equipment and process improvement initiatives.
• Perform quality checks and lab testing.
• Apply labels to correct location on freights/pallets/merchandise Maintain a safe work area through checking the integrity of trailers/pallets (e.g., leaks, pest infestation, trailer damage)
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Manage freight deliveries through processing, identifying, counting, separating and scanning freight; operating computer software and basic applications to track and identify freight; unloading freight from trailer manually or with power equipment; and maintaining records, logs and forms
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Organize work area through stacking empty pallets, and moving empty pallets using a pallet jack or power equipment
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Provide basic maintenance to receiving equipment (e.g., cleaning, changing labels and ribbons)
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CONTACT
LaGrange, GA 30241
*****************@*****.***
Bold Profile
• Equipment Operation
• Computer Skills
AWARDS
Best Employee Award, Sewon America,
Inc., 01/01/13
March 2014 - November 2015
ASSEMBLER Kia Motors, West Point, GA
January 2012 - February 2014
QUALITY CLERK/ MACHINE OPERATOR Sewon America Inc., LaGrange, GA
August 2010 - January 2012
ORDER FILLER Glovis, LaGrange, GA
September 2008 - July 2010
ORDER FILLER PetSmart Distribution Center, LaGrange, GA Positioned parts and subassemblies by using templates or reading measurements
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Assembled components by examining connections for correct fit, fastening parts and subassemblies
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Resolved assembly problems by altering dimensions to meet specifications; notifying supervisor to obtain additional resources
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Kept equipment operational by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs
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Maintains safe and clean working environment by complying with procedures, rules, and regulations
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• Inspected raw materials to ensure consistency and integrity Generated reports using Microsoft Office software (Power Point, Word,
& Excel)
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• Collected and provided data for status reviews
• Maintained, tested and troubleshoot all instrumentation devices
• Tested a certain percentage of all products based on industry standards
• Reported problems or concerned to senior management immediately
• Set up machines (calibration, cleaning etc.) to start a production cycle
• Control and adjust machine settings (e.g
• Speed)
• Feed raw material or parts to semi-automated machines
• Inspect parts with precision and measuring tools
• Test operation of machines periodically
• Filled orders and sequenced glass based on KMMG work orders
• Took order slips to stockroom or distribution center and locate item
• Picked merchandise from warehouse shelves
Packed merchandise and ensure it will not break by including bubble wrap, foam, and stuffing
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• Checked inventory to ensure orders could be fulfilled
• Notified staff if inventory is low
• Placed shipping labels on boxes
• Ensured customer information is correct on labels
• Arranged for shipping and have parcel picked up
• Included receipt in order and mark price on merchandise Looked through work orders in a daily basis and determine the type and quantity of items to be picked
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Located items according to their batch and items numbers within assigned storage areas
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Compared the information on work orders with located items to ensure that both are at par with each other
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Transport items to the packing areas, and check them for any defects or problems
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Isolated items that were damaged or do not conform to quality standards and inform the manager about them
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Packed picked orders in bubble wrap, crates, and boxes, to keep them secure during transit
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EDUCATION
January 2001
H.S. Diploma
LaGrange High School, Lagrange, GA