Data Entry Clerk
Resume:
Deborah Morris
Cantonment, Florida 32533
*********@*****.***
EDUCATION
Associate of Applied Science in Medical Office Administration - Pensacola College
PROFESSIONAL EXPERIENCE
Target Stores, Pensacola, Florida
Cashier
11/17 - 12/17 (Seasonal, 1 month)
●Greeted guests, and rang up their purchases accurately while providing a pleasant experience for the guests.
●Completed refunds, discounts, and re-stocked merchandise that was not purchased
●Worked with multiple guests simultaneously when necessary
●Assisted co-workers as needed when available
Grady Morris Enterprises, Pensacola, Florida
Courier
04/2005 - 08/2010 (5 years)
●Responsible for timed deliveries and pickups for multiple clients
●Picked up paperwork from all local Big 10 Tire Stores three days a week and delivered to main office by noon
●Delivered and picked up from hospitals and various doctor’s offices
●Picked up proofs from Bank Of America’s Tiger Point, Gulf Breeze, and Pensacola branches, and delivered to the Pensacola Aviation drop box daily
●Delivered meds to Assisted Living facilities in Pensacola, Gulf Breeze, Ft. Walton, and to the Juvenile Detention Center in Crestview
●Delivered medications on Wednesday mornings to cognitively impaired people
●Picked up mail and handled bank deposits for Coastal Courier main office in Gulf Breeze
American Fidelity Life Insurance, Pensacola, Florida
Data Entry Clerk/Processor
05/2010 - 07/2010 (2 months)
●Proofread new Life Insurance paperwork and entered the data into the computer
●Handled customer calls as they came in
●Scanned documents into the computer for customers’ files
●Verified integrity of data entered to ensure validity of customer accounts.
Bank Data, Inc., Pensacola, Florida
Cash Letter/Data Entry Clerk
06/2008 - 05/2010 (2 years)
●Responsible for keying in customer's checking account numbers, routing numbers, and amounts into the AS400 system.
●Balance Reject and Reject Re-Entry items.
●Handle preparation of "Cash Letter" adjustments for distribution to the Federal Reserve.
●Answer questions and carry out research for area banks.
●Handle incoming and outgoing documents.
●Operate AS400 Mainframe Console and Support Console.
●Answer multi-line phone system.
●Handle sensitive and confidential information.
●Scanning and uploading checks to the ApplicationXtender.
●Updating and uploading documents to the ApplicationXtender.
●Operate proof machine to encode incoming GL and batch header tickets.
The Listener Group, Gulf Breeze, Florida
Call Center Customer Service Representative
05/2002 - 10/2002 (5 months)
●Answered calls from an ACD queue and engaged customers with conversation regarding their car service
●Asked potential car buying and/or mobile home buyers how their shopping experience was
●If the customer was a “hot” lead, we called the dealer to give them the customer’s name and phone number so they could follow up
●Asked customers who had bought a car or mobile home how their buying experience was
●After each phone call, was responsible to write up a short paragraph describing the customer’s experience
Family Christian Stores, Pensacola, Florida
Receiving Manager/Customer Service
08/1989 - 03/2002 (12 years)
●As Receiving Manager, responsible for all freight.
●Organized and pulled paperwork for each order
●Priced all product, and compared the invoice to our purchase order
●Was in contact with vendors and home office as needed to resolve issues
●Received all purchase orders on the computer via data entry
●Multitasked, went to the front and worked cashier during peak customer times
●Responsible for opening and closing store
●Counted down cash drawers at closing, took deposits to the bank
●Made change orders
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