Human Resource Management
Resume:
Curriculum Vitae
KENNEDY KIPRUTO KEMBOI
*******.********@*****.***
Personal Profile
A dedicated and experienced professional a with Diploma in Human Resource Management. Possess over 7 years of experience working in communications and local government, with strong skills in personnel management, communication, and public service. I recently relocated to the USA and am eager to bring my skills to new opportunities.
Education
Masinde Muliro University of Science and Technology
Diploma in Human Resource Management
2009 – 2012
LESERU HIGH SCHOOL
High School Certificate
2007-2011
Work Experience
County Government of Uasin Gishu, Kenya
Human Resource Officer
2017 – June 2024
Managed HR operations, including recruitment, employee relations, and performance management.
Ensured compliance with county government HR policies and procedures.
Handled employee records and assisted in training and development programs.
Safaricom Communications, Kenya
Customer Care Representative
2013 – 2015
Addressed customer queries and resolved service-related issues.
Assisted in communication strategies for improved customer engagement.
Contributed to the team’s efforts to enhance customer satisfaction.
Skills
Human Resource Management
Communication and Interpersonal Skills
Employee Relations and Conflict Resolution
Administrative and Organizational Skills
Customer Service
Languages
English (Fluent)
Swahili (Fluent)
References
Human resource manager,
Uasin Gishu County,
Jackson Ruto
***********@*****.***
Customer Care Manager
Safaricom Limited
Mitchell Chelel
***********@*****.***
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