Bertha D. Canizales
Littlerock, Ca. 93543
*.*********@*****.***
I am seeking a challenging position with an energetic, progressive, and professional organization where my, dedication and a positive attitude will lead to professional and personal growth within a valuable company. I am a licensed and experienced Real Estate Agent, Property Manager and Transaction Coordinator with over 15 years of experience. I am ready to obtain a position in a highly respected company that offers growth, job security and knowledge within.
Work Experience:
Community Manager / Aperto Property Management
January 2024-Present
• Maintains property rentals by advertising and filling vacancies, negotiating, and enforcing leases, and maintaining and securing premises.
• Establishes rental rate by surveying local rental rates and calculating overhead costs, depreciation, taxes, and profit goals.
• Attracts tenants by advertising vacancies, obtaining referrals from current tenants, explaining advantages of location and services and showing units.
• Contracts with tenants by negotiating leases and collecting security deposit.
• Accomplishes financial objectives by collecting rents, paying bills, forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective action.
• Maintains property by investigating and resolving tenant complaints, enforcing rules of occupancy, inspecting vacant units and completing repairs, planning renovations, contracting with landscaping and snow removal services
• Maintains building systems by contracting for maintenance services and supervising repairs.
• Secures property by contracting with security patrol service, installing, and maintaining security devices, establishing and enforcing precautionary policies and procedures, and responding to emergencies.
• Enforces occupancy policies and procedures by confronting violators.
• Prepares reports by collecting, analyzing, and summarizing data and trends.
• Accomplishes organization goals by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments.
• This property has 58 units. This property is affordable housing, and we work with LIHTC & HUD to complete Annual Recertifications. I work with the residents and conducts interviews and gather paperwork to complete annual recertifications. I work closely with compliance to confirm residents still qualify for subsidy programs. Also perform terminations, Interim Changes (IR) and reinstatement of the program if they qualify again. Assistant Property Manager / Solari Enterprises Inc - Lancaster, CA July 2023 to January 2024
• Maintains property rentals by advertising and filling vacancies, negotiating, and enforcing leases, and maintaining and securing premises.
• Establishes rental rate by surveying local rental rates and calculating overhead costs, depreciation, taxes, and profit goals.
• Attracts tenants by advertising vacancies, obtaining referrals from current tenants, explaining advantages of location and services and showing units.
• Contracts with tenants by negotiating leases and collecting security deposit.
• Accomplishes financial objectives by collecting rents, paying bills, forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective action.
• Maintains property by investigating and resolving tenant complaints, enforcing rules of occupancy, inspecting vacant units and completing repairs, planning renovations, contracting with landscaping and snow removal services
• Maintains building systems by contracting for maintenance services and supervising repairs.
• Secures property by contracting with security patrol service, installing, and maintaining security devices, establishing and enforcing precautionary policies and procedures, and responding to emergencies.
• Enforces occupancy policies and procedures by confronting violators.
• Prepares reports by collecting, analyzing, and summarizing data and trends.
• Accomplishes organization goals by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments.
• This property is 90+ units. This property is affordable housing, and we work with LIHTC & HUD. I work with Annual recertifications, and conduct interviews, maintain a great working environment with all staff and residents involved at each property.
Executive Assistant
The Rafeh Group / eXp Realty, Inc.
April 2022 to May 2023
• I would assist the broker and all agents on our team with our ongoing transactions.
• I collect deposits and process future resident’s applications for rental homes
• I would handle the opening of escrows from beginning to close. I would be the liaison between buyers, sellers, agents, and any other parties involved in the transaction.
• Preparing property disclosures and showing homes for clients as well.
· Assist real estate agents, clientele, and other prospects with paperwork and ensure the completion of all escrow documents, such as appraisals, titles, and mortgage loans Ensure inspections are scheduled and assist with negotiating and completing any necessary repairs
· Make sure the buyer’s offer and counteroffers get approved by the seller to ensure a smooth real estate sales process
· Check each document to verify it has all the correct signatures and dates, so the transaction process goes Smoothly after sending files
· Enter client information into the client database system and submit appropriate documentation to the office broker for file compliance and keep track of transaction activity. Property Manager
RPM Traditions,
June 2020 to January 2021
• I would answer phones, collect rent payments, process payments, run monthly reports such as rent roll, delinquency, vacancy reports.
• I would interact with owners and tenants to schedule maintenance repairs. I would also get bids for repairs and get approval from owners to get work performed for tenants.
• I would do rental increases and schedule yearly inspections with tenants. Perform inspections when needed.
• I utilize proper customer service and sales techniques and ensure an efficient and courteous response to all resident requests.
• I would send the owners monthly reports and answer any questions they might have regarding the monthly rents they would receive.
• I would handle several other administrative duties as needed. High school diploma
Monroe High School / Licensed Real Estate Agent (Currently Active) Skills
• Clerical experience (15+ years)
• Customer service (15+ years)
• Typing (15+ years)
• Front desk (15+ years)
• Contracts
• Property leasing
• Document management
• Cash handling
• Administrative Experience
• Leadership
• Yardi / Yardi Voyager
• Fair Housing regulations
• LIHTC, HUD
• Assistant manager experience
• Google Docs
• Management
• Supervising experience
• Sales
• Property management
• Section 8
• CAR forms
• Bilingual (Spanish)
• App folio