Customer Service Manager
Resume:
LORETTA MENDOZA
Customer Service Manager
PROFILE
Seeking a challenging position that leverages my skills in customer service, resale management, and office management. I am a dependable, highly motivated team player with strong communication skills, business acumen, and the ability to manage multiple tasks effectively under minimal supervision.
CONTACT
PHONE:
EMAIL:
*******@*****.***
HOBBIES
Traveling
Spending time with my family
Playing games
Exercising with my husband
EDUCATION
McLane High School, Fresno, Ca
1990 - 1994
General Education
WORK EXPERIENCE
Home Maker
2010 - Present
Took time off from the workforce to concentrate on my family.
HOA Stonewood Pool Manager Stockton, Ca.
2007– 2010
Greeted clients and provided basic customer service.
Answered phones and maintained effective communication.
Managed lifeguard schedules and supervised a team of 10.
Maintained inventory levels for the concession stand and ensured adequate supplies.
IHSS Care Provider Stockton, Ca.
2001– 2012
Assisted clients with scheduling medical appointments and managed medication schedules. Transported clients to appointments and stores, ensuring their needs were met. Reported clients' needs and health concerns to social workers and doctors.
Walmart CSM Pleasanton, Ca.
Provided customer service and operated the cash register, ensuring accurate transactions. Supervised a team of 50 cashiers, ensuring adherence to store procedures. Managed customer inquiries via a multi-line phone system.
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