Change Management Supply Chain

GEHRIG M. WILES

*** ****** ****** **. *****, NC *8120 Mobile: 770-***-****

https://www.linkedin.com/in/gehrigwiles/ ******.*.*****@*******.*** EXECUTIVE LEVEL CHANGE MANAGEMENT and OD CONSULTING An experienced MBA; successful and knowledgeable leadership practitioner and resource manager seeking contract or part time employment in Change Management Advisory or Consulting services. o International and Fortune 500 experience, career US Naval Officer

o Strong Consulting, Interpersonal, Communications and Partnering Skills

o Enterprise HRD / OD program management and

rollout and Agile experience

o Succession Planning, WFP and Talent

Management, Employee Engagement

o ProSci / ADKAR OCM certified, 6 Sigma GB

o Supply Chain, ERP, Manufacturing, Transportation and Org Design Project Experience

o Formal training and extensive ERP / Project

Management exposure

EXPERIENCE AND ACCOMPLISHMENTS

Ultra Consultants

Senior OCM Consultant and Practice Lead 12/2022-2/2023 A leading independent enterprise solutions consulting firm serving mid-cap manufacturing and distribution clients. OCM lead for implementation of an ERP and OCM practice lead for rebuilding the firm’s OCM capabilities, maturity and standardization. Created PowerPoint for training and Case for Change communications. Albemarle 10/2021 – 6/2022

Senior Change Management Consultant – Charlotte, North Carolina. Coached senior executives on Change Leadership and the value of Change Management in implementing major business and technology changes in supply chain, CX and manufacturing. Designed and implemented basic change skills management training, communications and processes for implementation of 6 multi-plant international and enterprise EAM initiatives. Created enterprise intranet Change Management information portal. Created PowerPoint for training and Case for Change communications. Capco 7/2021 – 9/2021

Senior Change Management Consultant – Charlotte, North Carolina. Change Management workstream leader for global, agile technology projects. Major duties: (1) CM workstream lead on assigned technology projects, and (2) redesign and upgrade of Capco’s Change Management project tools, documentation, processes and offerings.

Amgen 3/2021 – 5/2021

Organizational Change Management and Effectiveness Consultant – Charlotte, North Carolina. (Remote) Change Management workstream lead for global Biotech / Healthcare compliance Salesforce Lightning platform upgrade: Stakeholder Analysis & Impact, Communications and CM plans. Supporting program leads and product owner. Created PowerPoint for training and Case for Change communications. FAA 10/2020 - 12/2020

Sr. Change Management Consultant – Charlotte, North Carolina. (Remote) Using Prosci / ADKAR tools and techniques, providing Change Management workstream and project management guidance to the Federal Aviation Administration Flight Standards Office; regional reorganization and alignment projects. Deliverables: Communications strategy / plan, stakeholder analysis, risk management and resistance plans. Maine Pointe Consulting 09/2018 – 08/2019

Sr. Consultant, Change Management & OD – Charlotte, North Carolina. A global supply chain and operations consulting firm. Using CM project tools, facilitated the client's transition to future state: skills transfer, organizational awareness, and design (STAR), tactical and strategic workflow and RACI analysis, stakeholder analysis, communications (sponsor road map), executive alignment and implementation project roles in Manufacturing, Biotech, Chemical and other industries. Created PowerPoint for training and Case for Change communications.

3D Systems 07/2017 – 12/2017

Change Management Lead – Rock Hill, South Carolina. Led a newly created OCM effort to support ERP IT transformation projects such as Oracle R12 / Finance and Salesforce upgrades (training & communications using File Share, sponsor roadmap, etc.) and creating Process Governance and Policy for OCM across all functions. Created PowerPoint for training and Case for Change communications.

Perficient, Inc. 01/2016 – 06/2016

Senior OCM and Process Improvement Consultant - Charlotte, North Carolina. Led CM team for a $1.3M ERP IT implementation of Office 365 for a major financial data and intelligence company. ProSci methodology; developed Statement of Work, case for change, stakeholder identification and impact assessment, change strategy, communications delivery, and training plans for 20K+ end users. Duke Energy 09/2014 – 11/2014

Senior Organizational Change Management Consultant – Charlotte, North Carolina. Organizational Change Management project support to the Duke Energy Business Support Team (Construction & Maintenance); executive sponsor engagement and roadmap, stakeholder identification, readiness assessments, gap analysis and communications strategy development; using SharePoint for project documents. Duke Energy 10/2013 – 04/2014

Organizational Change Management Consultant – Charlotte, North Carolina. Delivered project integrated Organizational Change Management solutions using ADKAR / ProSci methodology, for VENTYX operations management software upgrades and ERP implementations at 6 Duke Energy nuclear power plants in the Southeast for 3000+ end users; executive sponsor road map and engagement, stakeholder identification, readiness assessments, gap analysis and high impact communications strategy development; using SharePoint for project documents. Created PowerPoint for training and Case for Change communications. DTL Strategy 09/2012 – 02/2013

Director, Organizational Change Management - Charlotte, North Carolina. A start-up IT consulting firm serving small and mid-sized clients; Strategy, Implementation and Management, Personnel and Team Development.

Cummins, Inc. 12/2007 – 03/2011

OD Manager (International B/U) - Columbus, Indiana. Tasked with raising the bar for strategic and globally focused talent management processes including WFP and organizational design (STAR). Created PowerPoint for training and Case for Change communications. As an HR Business Partner, developed and implemented tools, change processes and programs for: o Training needs assessment studies in EMEA, LATAM and Asia-Pac o Enterprise learning & profile development for over 500 front-line managers o Sales force development and career path program / global employee unit on-boarding o Success profiles and talent pool criteria for senior North American and Global executives o Organizational effectiveness measurement (scorecards); global service training and HR metrics Multiple Consulting Firms 09/2003 – 06/2007

Human Capital / OD and Process Improvement - Atlanta, GA.

“Hands-on” operations process improvement and OE/OD project implementation, employee training, sales coaching, and Organizational Change Management work. Multiple projects: o Booz Allen - Deliverables; workforce management, organizational analysis, communications planning, and analysis. Client: US Air Force.

o SERCO - Deliverables; workforce management, organizational analysis, large scale communications and training for 500 medical professionals. Client: US Army Medical Command. o Proudfoot Consulting - Deliverables; training to employees and front-line supervisors supporting Organizational Change Management efforts. Clients: Interstate Battery and Invensys. o Brooks Consulting – Deliverables; tailored management systems for process improvement, operations management, and coaching for behavioral change with senior executives, mid-level and front-line managers. Client: Burlington Northern Railway.

Nationwide Credit, Inc. 09/2001 - 09/2003

Director of Training & Employee Development - Kennesaw, Georgia. Allied Automotive Group 06/1999 – 02/2001

Director, Training & Organizational Development - Atlanta, Georgia. Lockheed Martin 02/1996 – 06/1999

Senior Operations Planner - Atlanta, Georgia. Lead a team of 15 FAA managers and union delegates in developing an operations plan supporting the agency’s strategic plan. Electronic Data Systems 05/1995 – 10/1995

Senior Training Specialist - Atlanta, Georgia.

United States Navy 06/1974 – 06/1994

Career Naval Flight Officer - Junior and mid-level Line Executive; significant management experience in one of the country’s strongest training, leadership, and safety-oriented organizations. o International maritime aviation operations – Europe and East Asia o University faculty - US Naval Academy

o Work Force Planning, Training and OD program management roles – identified $2.5M in organizational savings EDUCATION

o Kennesaw State University - MBA – 2003

o Central Michigan University – MA - Human Resource Management & Supervision o United States Naval Academy - BS - German Language Studies INTERNATIONAL EXPERIENCE / PROFESSIONAL ASSOCIATIONS / CERTIFICATIONS o Lived, worked and/or traveled extensively in the UK, Europe, Asia-Pac, Africa, and South America o DDI Facilitator certification

o 6 Sigma Green Belt

o ProSci Organizational Change Management (ADKAR) certification o Salesforce Essentials Training – LinkedIn Learning o Learning ServiceNow – LinkedIn Learning

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