Customer Service Delivery Associate

Adegoke Adeyemi

***********@*****.*** (***) - ***-0978

EDUCATION

San Francisco State University August 2023 - Current Bachelor of Science in Exercise and Movement Sciences San Francisco, CA Los Medanos College August 2020 - May 23

AA transfers for Kinesiology Pittsburg, CA

EXPERIENCE

Manager January 2020 - Current

Adetronics Antioch, CA

● Helped and Served clients in need of clearance from the FBI and DOJ

● Transmitted client's information to Department of Justice and FBI-secured servers

● Ability to execute business strategy

● Maintained accurate records of accounts and customers

● Managed online stores, invoicing, shipping and receiving Delivery Associate October 2023 - March 2024

Amazon Oakley, CA

● Worked for the delivery station, independently by myself delivering packages for Amazon in a certain period, while driving for up to 8-10 hrs a shift, while showing great customer service and integrity daily.

● Delivered up to 150- 300 packages per day promptly, consistently achieving a 98% or higher delivery performance rating.

● Managed delivery routes efficiently to optimize time and ensure all deliveries were completed within scheduled deadlines.

Cashier & Customer Service Associate March 2023 - September 2023 The Home Depot Brentwood, CA

● Operated a cash register and processed transactions for an average of 150 customers per shift.

● Answered questions and helped customers find and choose products, providing great customer service.

● Kept up a high standard of accuracy when managing inventory and processing cash.

● Worked in collaboration with other team members to guarantee efficient store operations at busy times.

● Collaborated with team members to complete daily tasks, ensuring a well-maintained and organized store environment.

Cashier & Store Manager September 2021 - March 2023 Fresh & Fitted Antioch, CA

● Worked and operated opening and closing the store, opening the register counting the money, closing the registers, and counting the money.

● Managed the Inventory and ordered new inventory and new shipments.

● Helped clients choose products and made suggestions according to their requirements.

● Maintained store appearance by restocking shelves, organizing displays, and ensuring cleanliness.

Skills: Customer Service, Leadership, Problem Solving, Cash Handling, Teamwork, Communication, Technical Skills, Time Management, Accountability

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