NELSON
CAMARA
************@*****.***
Germantown, MD 20874
PROFESSIONAL SUMMARY
Results driven sales leader with 6 years of experience excelling in strategic merchandising and customer engagement. Demonstrates expertise in database management, sales forecasting, and vendor relationship management, contributing to generating a 30% increase in sales metrics. Known for a detail-focused approach and a commitment to enhancing the customer experience through innovative solutions and performance tracking.
SKILLS
Brand strategy
Communications management
Data Entry
Network development
Sales consultation
Adobe Creative Cloud
EXPERIENCE
Samsung Experience Consultant Lead, Samsung Electronics, Oct 2023 - Current, Germantown, MD
Increased Samsung sales metrics in my location to achieve $1.76M in revenue
Offered guidance on installation and troubleshooting for customers
requiring additional assistance.
Leveraged strategic products to build value and sell complete solutions in
order to maximize every sales opportunity.
Led small group and individual training sessions for new Samsung experience consultants based on organization's learning needs.
Secured consistent customer sales with knowledgeable, friendly support.
Shared Services Representative, 2020 Companies, Jun 2024 - Oct 2024, Southlake, TX
Maintained organized merchandise displays with regular cleaning and recovery.
Streamlined communication channels between different teams working within shared services.
Trained new employees on company policies, procedures, and tools related to shared services functions.
Used strategic product placement and memorable visual displays to drive sales.
Sales Associate, Kohls, Oct 2022 - Jul 2023, Gaithersburg, MD
Secured consistent customer sales with knowledgeable, friendly support.
Kept store shelves, racks and bins presentable with resets.
Maintained customer satisfaction, quickly resolving issues and offering expert assistance.
Recommended merchandise to suit customer budget and preferences.
Sales Representative, Sprint, Jul 2019 - Apr 2020, Germantown, MD
Exceeded sales objectives with tenacious approach to capturing new leads and customers.
Overcame objections with successful product demonstrations and
persuasive communication skills.
Provided continued customer support after closing sales.
Maintained strong relationships with existing customers to ensure repeat business.
Participated in regular sales meetings and presented progress reports on assigned territory.
.