El Paso Customer Support

ALEJANDRA AGUILAR

*****, ** **** ****** ****** 405-***-**** *********.*********@******.*** WWW: Bold Profile Proven track record in enhancing client satisfaction and streamlining processes, as demonstrated at Jack & Jill Daycare . Expert in problem-solving and excellent communication, I excel in client relationships and teamwork. Achieved significant improvements in customer support and operational efficiency through innovative solutions and effective decision-making.

• Problem-Solving

• Attention to Detail

• Team Leadership & Development

• Client Relationships

• Integrity and Honesty

• Client Engagement

Consultant, 01/2023 - 05/2024

Mount Carmel Cemetery – 401 S Zaragoza Rd El Paso Tx 79907

• Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.

• Managed client relationships through regular check-ins and updates on headstone orders .

• Evaluated client needs and expectations, establishing their loved one's wishes .

• Made Funeral Arrangements Sold plots,and Headstones. Retail Sales Associate, 01/2022 - 09/2022

Ross – 1313 George Dieter Dr El Paso Tx 79936

• Greeted customers and helped with product questions, selections, and purchases.

• Helped customers complete purchases, locate items. Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

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• Developed strong relationships with repeat clients, leading to increased loyalty and return visits. Manager, 11/2014 - 10/2021

Jack and Jill Daycare – 1708 Nolan St Big Spring Tx 79907

• Childcare enrollment .

Enhanced Parents satisfaction by resolving disputes promptly, maintaining communication, and ensuring high-quality childcare services

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• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground. PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

• Cross-trained existing employees to maximize staff agility and performance. Spanish:

Bilingual or Proficient (C2)

English:

Bilingual or Proficient (C2)

LANGUAGES

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