Administrative Assistant Data Entry

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Kimberly F. Harden

**** ********* ***** *****, ***** TX 903-***-**** **************@*****.*** Summary

Experienced Administrative Assistant with a proven track record in managing HR processes, compiling reports, and maintaining accurate records. Proficient in systems like Peoplesoft, Skyward, and Cityworks, with strong organizational skills and attention to detail. Adept at handling office budgets, coordinating travel, and leading team projects. Known for excellent communication, problem-solving, and time management skills, consistently ensuring smooth operations and efficient support across departments. Skills

• Organization

• Collaboration

• Communication

• Problem-Solving

• Attention to Detail

• Time Management

• Data Entry

• Microsoft Excel

• Report Generation

• Budget Management

• Administrative Software

• Cityworks System Proficiency

Experience

ADMINISTRATIVE ASSISTANT 02/2024 - Current

AT Staffing at City of Tyler Street and Stormwater - Tyler

• Managed daily phone communications by answering and logging over 30+ calls per day, ensuring efficient tracking and timely responses to inquiries.

• Enhanced operational accuracy by researching and verifying over 100 addresses monthly in the Freeance system, reducing errors in service requests.

• Improved workflow efficiency by auditing and updating the Cityworks system weekly, identifying and resolving duplicate entries and ensuring accurate service request processing.

• Processed and delivered monthly reports for the Street Operations Manager, contributing to data-driven decisions that improved service response times.

• Responded to emergency situations by coordinating with crew members via radio, facilitating immediate action and reducing incident resolution.

ADMINISTRATIVE ASSISTANT 04/2022 - 02/2024

UT Tyler University Academy - Tyler

• Streamlined HR data entry for 3 campuses by processing over 200 eForms monthly into Peoplesoft, reducing input errors by 15%.

• Coordinated travel arrangements for 300+ staff across 3 campuses by booking flights and rental cars, resulting in a 20% reduction in travel costs.

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• Enhanced HR information accuracy by inputting employee data into Skyward, ensuring a 100% compliance rate for audit requirements.

• Served as DSL Safety Liaison at Tyler Campus by organizing safety protocols and meetings, improving campus safety compliance by 10%.

• Processed and submitted 100+ expense reports monthly for 3 campuses, ensuring timely reimbursements and maintaining a 95% on-time submission rate.

ADMINISTRATIVE ASSISTANT 07/1997 - 11/2021

Tyler Junior College - Tyler

• Managed office budgets by tracking expenses and forecasting supply needs, reducing supply costs by 15% through strategic vendor selection.

• Secured $150,000 in grant funding by compiling and submitting accurate monthly reports and statistical data.

• Facilitated job placement for over 500 students by processing job opportunities and updating the online job database, resulting in a 20% increase in successful student placements.

• Enhanced student support by aiding 200+ students and alumni with resume preparation, improving job search success rates by 25%.

• Improved office efficiency by hiring and training 10+ student assistants, reducing workload for full-time staff by 30%.

RECORDS TECHNICIAN 12/1989 – 04/1997

Texas Guaranteed Student Loan Corporation - Austin

• Ensured accurate borrower information tracking by maintaining comprehensive records, resulting in a 15% reduction in data retrieval errors.

• Streamlined search processes by recording and tracking over 2,000 monthly incoming and outgoing search requests, improving operational efficiency by 20%.

• Organized and safeguarded borrower data by filing and color-coding over 10,000 records in the vault, leading to a 30% reduction in retrieval time.

• Enhanced loan documentation accuracy by completing extensive data entry and microfilming of 7,000+ borrower documents, reducing processing time by 25%.

• Led a high-impact project, retrieving 20,000 documents in one day, exceeding the goal by 10% and ensuring timely reporting to department leadership.

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