Operations Manager
Resume:
Todd B. Allen
Greenville, SC *****
Cell 864-***-****
***********@*****.***
Background
Encompasses professional experience in the full spectrum of operations management, facility management, employee and time management, customer care, as well as years of being a private business owner. The following will show a combination of experience, proven results, applied function and methodology in business and operations from the bottom to the top of the field. Strengths
Excellent communication skills (able to develop relationships with individuals of all ages and backgrounds), self-motivated, achievement-oriented, proven organizational skills, highly responsible, dependable, team player (works well with others), strong time management skills, exceptional work ethic.
Experience Overview
• Class A CDL w/ tanker & HAZMAT endorsement
• Scheduling
• Customer Service
• Inventory
• Managing others
• Assets
• Time reporting
• Budgeting
• Time management
• Safety
• Excel
• Problem solving
• Microsoft Word
Education
High School Diploma
Citrus High School, Inverness, FL (1987)
CDL Class A
Truck Driver Institute, Sanford, FL (2000)
2
Professional Experience
1-800-Packrat
Operations/Facility Manager
June 2021 - Present
• Schedule Routes
• Inventory
• Container Maintenance
• Safety Meetings
• Scheduling Vehicle Maintenance
• Customer Service
• Oversee Random Drug Testing
• Oversee Monthly/ Annual Training
• Ensured Employees were D.O.T. Compliant
• Ensuring goals were met
• Communicate a formulated plan/goal to team members and ensure they are met in a positive work environment and ensured they were met with excitement
Republic Services
Professional Driver
November 2019 - June 2021
• Pre-trip
• Post-trip
• ELD
• Roll Off Operator
• Safety Award Winner
Waste Management
Professional Driver
October 2018 - November 2019
• Professional Driver
• Pre-trip
• Post-trip
• ELD
• Tractor Trailer w/ side dump
3
Blue Rhino
Professional Driver/Account Manager
July 2017 - October 2018
• Inventory
• Tank maintenance
• Safety meetings
• Scheduling vehicle maintenance
• Scheduling bulk inventory
• Customer service
• Troubleshooting
• Solving routing issues
• Pre-trip
• Post-trip
Ferrellgas
Operations Manager
July 2014 - July 2017
• Scheduling propane delivery for bulk plant
• Inventory
• Tank maintenance
• Safety meetings
• Scheduling vehicle maintenance
• Customer service
• Troubleshooting
• Overseen random drug testing
• Drug testing
• Give monthly/annual training courses to staff
• Ensure staff DOT transportation and medical compliance
• Monthly/annual inspection of all vehicles
• Solved conflicts between technicians/drivers
• Solving routing issues
• Setting budgets and goals and ensuring they were met
• Ensured all jobs were completed in a timely fashion
• Communicated a formulated plan/goal to team members in a positive work environment and ensured they understood and were able to perform and meet the plan/goals with excitement.
• Conflict Resolution
4
Ferrellgas
September 2011 – July 2014
Professional Driver
Scheduling propane delivery for bulk plant
• Inventory
• Tank maintenance
• Safety meetings
• Scheduling vehicle maintenance
• Customer service
• Troubleshooting
• Solving routing issues
Blossman Gas
April 2010 – September 2011
Service Manager
• Inventory
• Tank maintenance
• Safety meetings
• Scheduling vehicle maintenance
• Customer service
• Troubleshooting
• Solving routing issues
• Setting budgets and goals and ensuring these were met
• Overseen random drug testing
• Gave monthly/annual training courses to staff
• Ensure staff DOT transportation and medical compliance
• Monthly/annual inspection of all vehicle’s
• Solved conflicts between technicians/drivers
• Ensured all jobs were completed in a timely fashion
• Communicated a formulated plan/goal to team members in a positive work environment and ensured they understood and was able to perform and meet the plan/goals with excitement
5
Blossman Gas
May 2007 – September 2011
Professional Driver/Service Technician
• Tank sets
• Appliance installation
• Appliance repair
• Troubleshooting
• Customer Service
• Time Management
• Trainer
• Route Delivery
South Carolina Department of Corrections
January 2002 – May 2007
Transportation Officer - Level III Maximum Security
• Managing inmates
• Rapid Response Team
• Ensured safe & timely transport of inmates
• Positive communication
Allen’s Pool Construction
May 1989 – January 2002
Owner/Proprietor
• Customer Service
• Salesman
• Scheduler
• Builder
• Obtained permits
• In compliance with all building codes for Tri-County area
• Managed 6 employees at multiple locations/jobs
• Set budgets
• Data analyzing
• Set goals and ensured goals were met
• Problem solving
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