Senior PM
Resume:
Sarandhar Pratap Singh
************************@*****.***
Senior Project Manager
Summary
Accomplished Project Manager with 15+ years of experience leading complex projects. Expertise in Agile, Waterfall, and hybrid methodologies, managing projects from initiation to successful closure. Specializes in digital transformation, process optimization, risk management, and fostering stakeholder communication. Skilled in using JIRA, Confluence, SQL, Power BI, and MS Visio to enhance collaboration and drive data-driven decisions. Proven ability to deliver projects on time, within budget, and aligned with corporate goals while improving operational efficiency and reducing costs.
Skills
Skill Category
Skills
Project Management
Project Planning, Scope Management, Resource Allocation, Risk Management, Change Management, Stakeholder Management, Budget Management, Time Management, Quality Assurance, Project Lifecycle Management (Initiation to Closure), Schedule Management, Project Reporting, Governance and Compliance, Vendor Management, Contract Negotiation
Methodologies
Agile (Scrum, Kanban), Waterfall, Hybrid Methodologies, RAD, V-Model, Lean Six Sigma, SAFe, PMBOK, DevOps, RUP
Project Tools
JIRA, Confluence, MS Project, Smartsheet, Trello, Monday.com, Asana, Microsoft Office Suite, MS Visio, Azure DevOps, HP ALM, SharePoint, SAP, Oracle Primavera, Rally
Data Management
SQL (Data Analysis, Queries), Data Cleansing, Data Migration, Data Validation, Data Governance, Data Security, Data Warehousing, ETL Tools, Reporting and Dashboards, Power BI, Tableau, MS Excel (Pivot Tables, Macros, VLOOKUP), Access
Business Analysis
Business Requirements Gathering, Use Case Modelling, User Stories, GAP Analysis, Process Mapping, Functional Specifications, BRD, FSD, Process Optimization, Cost-Benefit Analysis, Feasibility Studies, Stakeholder Analysis, RTM
Testing & Quality Assurance
User Acceptance Testing (UAT), Test Case Development, Test Plans, Regression Testing, Automated Testing, Performance Testing, Defect Management, HP Quality Center, Selenium
Reporting & Analytics
KPI Tracking, Power BI Dashboards, Tableau Reports, Financial and Operational Reports, Performance Metrics, Forecasting Models, Excel Analytics, Business Intelligence (BI)
Technical Skills
MS SQL Server, Oracle, MySQL, PostgreSQL, SQL Queries, API Integration, ERP Systems (SAP, Oracle), CRM Systems (Salesforce, Microsoft Dynamics 365), Cloud Platforms (AWS, Azure), IT Infrastructure, System Integration, SaaS, PaaS, ERP, CRM
Leadership & Management
Team Leadership, Conflict Management, Mentorship, Strategic Planning, Process Improvement, Employee Training and Development, Agile Coaching, Performance Management, Recruitment and Resource Planning
Work History
Senior Project Manager
Finance of America, Irving, Texas Oct 2022 – Present
Domain: Finance
Project Name: Financial Data Automation and Analytics Transformation
Project Summary: Led the transformation of financial data automation and analytics processes, focusing on data integrity, security, and real-time reporting. Implemented SQL-based data analytics solutions to streamline financial reporting and improve stakeholder decision-making speed. Managed Agile transformation to enhance team performance and delivery timelines.
•Spearheaded Agile transformation initiatives, facilitating the transition from traditional to Agile methodologies across multiple financial projects.
•Directed the deployment of Power BI dashboards, facilitating enhanced financial reporting and tracking of key performance metrics for data-driven decision-making.
•Oversaw database management processes, ensuring data accuracy, integrity, and security across financial datasets, coordinating with database administrators and data teams
•Conducted comprehensive gap analyses to identify inefficiencies in existing financial processes and proposed data-driven improvements.
•Led the integration of financial data from multiple systems, ensuring data consistency and facilitating real-time decision-making.
•Developed and maintained key project documentation, including business requirements documents (BRDs) and functional specifications, ensuring alignment with business goals.
•Provided strategic guidance on long-term financial transformation initiatives, aligning technology upgrades with business objectives to future-proof the company’s financial reporting infrastructure.
•Led vendor negotiations and managed third-party partnerships, securing best-in-class financial technology solutions that supported long-term growth while staying within budget.
•Managed stakeholder communication, providing regular updates on project milestones, risks, and mitigation strategies.
•Conducted risk assessments and mitigation strategies for financial data systems, ensuring compliance with industry regulations.
•Led User Acceptance Testing (UAT) to ensure system functionality met financial reporting and compliance standards.
•Conducted rigorous risk assessments and implemented comprehensive mitigation strategies, ensuring compliance with SOX, SEC, and other financial industry regulations, thereby reducing regulatory risks and improving audit readiness.
•Led large-scale User Acceptance Testing (UAT) efforts, ensuring that all financial systems met stringent functional, regulatory, and security standards before deployment, resulting in a flawless system launch with zero post-launch issues
•Oversaw high-level stakeholder communication, delivering detailed project updates on milestones, risks, and mitigation strategies to C-level executives, ensuring transparent decision-making and alignment with organizational goals.
•Coordinated with technical teams to optimize database query performance, ensuring efficient data retrieval times for critical financial reporting applications.
•Facilitated project planning and resource allocation to ensure the timely and cost-effective delivery of financial transformation projects.
•Developed and maintained robust project documentation, including business requirements documents (BRDs), functional specifications, and project charters, ensuring alignment with corporate objectives and regulatory compliance.
•Spearheaded the enterprise-wide adoption of Agile methodologies, leading Agile transformation initiatives across multiple high-stakes financial projects, resulting in a 40% increase in project delivery speed and improved adaptability to shifting business priorities.
•Directed the design, development, and deployment of advanced Power BI dashboards, providing senior leadership with real-time, actionable insights into financial performance, risk metrics, and profitability analysis, enabling data-driven decision-making at the executive level.
Senior Project Manager
Revecore - Tampa, Florida Sep 2020 – Oct 2022
Domain: Healthcare
Project Name: EHR System Optimization and Data Migration
Project Summary: Managed implementing and optimizing the Electronic Health Record (EHR) system to enhance patient care workflows and ensure compliance with healthcare regulations. Led the migration of sensitive healthcare data, ensuring HIPAA compliance and zero data loss.
•Led the end-to-end implementation of the new EHR system, improving healthcare workflows and data accessibility.
•Spearheaded data migration efforts, ensuring accuracy and compliance with HIPAA standards during the transition.
•Directed UAT sessions to validate system functionality and compliance with regulatory standards, leading to successful project deployment.
•Oversaw risk management and mitigation strategies related to data migration, ensuring no data loss or system downtime during critical healthcare operations, which improved patient care continuity and system reliability.
•Implemented cutting-edge data security protocols, ensuring that sensitive patient data was protected against breaches and maintaining full compliance with healthcare regulations, including HIPAA and GDPR.
•Orchestrated the adoption of Agile methodologies across healthcare projects, accelerating the development cycle and delivering system enhancements faster while maintaining rigorous standards of quality and compliance.
•Led post-implementation training and knowledge transfer initiatives, ensuring healthcare providers, administrative staff, and IT teams were fully trained on the new EHR system, achieving a smooth transition with minimal disruptions.
•Created detailed process flow diagrams using MS Visio to enhance team understanding of healthcare workflows and facilitate smooth system integration.
•Managed large-scale User Acceptance Testing (UAT) for the new EHR system, overseeing the design and execution of complex test scenarios to ensure system functionality met all clinical and regulatory requirements.
•Spearheaded complex data migration initiatives, ensuring data integrity and compliance with HIPAA standards throughout the migration process, while maintaining zero downtime in critical healthcare systems.
•Ensured alignment of project deliverables with healthcare regulatory requirements and best practices.
•Managed the implementation of automated testing processes, verifying data accuracy and system performance post-migration.
•Managed project timelines, resources, and budget to deliver the EHR system optimization project within scope and on schedule.
•Provided post-implementation support, including training for healthcare providers and IT teams on system usage and maintenance.
Senior Project Manager
Cadence Bank - Austin, TX May 2018 – Sep 2020
Domain: Banking/Financial Services
Project Name: Automated Loan Processing and Compliance System
Project Summary: Led the development and deployment of an Automated Loan Processing and Compliance System, improving loan approval times and ensuring compliance with AML (Anti-Money Laundering) and KYC (Know Your Customer) regulations.
•Managed the design and implementation of the Automated Loan Processing System, reducing loan approval time by 30%.
•Conducted a thorough gap analysis to identify inefficiencies in loan processing workflows and developed optimized solutions.
•Led the UAT process to validate system functionality and ensure compliance with banking regulations.
•Managed stakeholder relationships, ensuring alignment between business needs and technical solutions.
•Oversaw the automation of loan data retrieval and reporting processes, improving overall data accuracy and efficiency through streamlined project requirements.
•Developed comprehensive documentation for project deliverables, including functional specifications and user manuals, to ensure smooth handover to operational teams.
•Conducted regular project reviews and progress updates to senior management, ensuring transparency and addressing potential risks proactively.
•Streamlined reporting processes through the creation of automated SQL reports and Power BI dashboards, allowing senior management to easily track loan processing times, approval rates, and compliance metrics in real-time.
•Mentored junior project managers and business analysts, guiding best practices in financial technology implementations and contributing to the development of a high-performing, cross-functional project team.
•Directed the UAT process for the loan processing system, ensuring that all functional, security, and compliance requirements were met before deployment, minimizing post-launch issues and enhancing system reliability.
•Managed the design of advanced SQL-based security protocols for the protection of sensitive financial data, enhancing data security across all loan processing systems and ensuring compliance with federal and state regulations.
•Led a team of business analysts, developers, and compliance officers to analyze and refine financial workflows, creating process improvements that increased efficiency and reduced manual intervention in loan processing.
•Implemented Agile practices across development teams, improving project delivery timelines and enabling more frequent, iterative releases of new features in response to changing regulatory environments.
Senior Project Manager
Liberty Mutual - Boston MA Jan 2016– April 2018
Domain: Insurance
Project Name: Enterprise Policy Administration System (EPAS) Modernization
Project Summary: Directed the modernization of the Enterprise Policy Administration System (EPAS), improving the management of property and casualty insurance policies. Collaborated with multiple departments to automate policy lifecycle processes, leading to a 25% increase in operational efficiency.
•Led the modernization of the EPAS system, automating key policy lifecycle processes for property and casualty insurance policies.
•Collaborated with underwriting and claims departments to identify pain points and streamline policy management workflows.
•Managed the UAT process to ensure the EPAS system met both business requirements and regulatory standards.
•Led cross-functional teams, coordinating between IT, business, and compliance teams to ensure seamless system integration.
•Conducted gap analysis and implemented solutions to address regulatory changes in the insurance industry, ensuring compliance with evolving policies.
•Designed and maintained project documentation including business requirements documents (BRDs), user stories, and technical specifications, ensuring clarity, alignment with business goals, and adherence to best practices.
•Conducted extensive gap analysis and impact assessments to ensure that all system upgrades and regulatory changes were fully compliant with state and federal insurance regulations, reducing the time and complexity of external audits.
•Led the User Acceptance Testing (UAT) process, creating detailed test plans and overseeing the execution of complex test cases to validate the accuracy and functionality of the EPAS system, ensuring it met both business and regulatory requirements.
•Developed detailed user stories and acceptance criteria to guide the development of new system features.
•Implemented automated testing procedures using SQL scripts to validate system performance and data accuracy.
•Managed project timelines, budget, and resources to ensure the successful on-time delivery of the system modernization initiative.
•Conducted risk assessments to identify potential data security and compliance issues, implementing mitigation strategies to minimize risk.
Project Manager
GEODIS - Miami, FL Sep 2013 – Dec 2015
Domain: Supply Chain & Logistics
Project Name: Global Warehouse Management System (WMS) Optimization
Project Summary: Led the optimization of GEODIS' Global Warehouse Management System, focusing on streamlining warehouse operations and improving inventory management across multiple geographic locations. The project involved integrating third-party logistics systems and implementing Power BI solutions to provide real-time visibility into warehouse performance.
•Spearheaded the end-to-end optimization of the Warehouse Management System (WMS), leading to a 30% increase in operational efficiency across global warehouse locations.
•Collaborated with supply chain stakeholders to define project goals, streamline logistics processes, and reduce shipping times.
•Managed the integration of third-party logistics (3PL) systems with the WMS, ensuring seamless coordination across supply chain partners and improving overall supply chain visibility.
•Led the development of Power BI dashboards to provide real-time KPIs for order fulfillment, stock levels, and shipping metrics, enabling faster, data-driven decision-making.
•Conducted a comprehensive gap analysis to identify bottlenecks in warehouse operations, implementing process improvements that resulted in a reduction in inventory management errors.
•Directed cross-functional teams to execute Agile sprints, ensuring on-time delivery of system enhancements and maintaining alignment with business objectives.
•Facilitated UAT sessions with logistics and warehouse management teams, ensuring that the WMS met all functional, security, and performance requirements.
•Managed multimillion-dollar budgets, ensuring cost control and efficient resource allocation throughout the project lifecycle, achieving a 10% cost saving.
•Provided ongoing post-implementation support, ensuring system stability and continuous optimization of warehouse workflows and processes.
•Conducted risk assessments and implemented mitigation strategies to address potential disruptions in warehouse operations during system transitions.
•Led continuous improvement initiatives, using Lean Six Sigma methodologies to further optimize warehouse workflows and inventory management practices.
Project Manager
Wayfair - Boston, MA Jan 2011 – Aug 2013
Domain: E-commerce/Retail
Project Name: Omni-Channel Customer Engagement Platform Integration
Project Summary: Led the integration of Wayfair's Omni-Channel Customer Engagement Platform (OCEP) to provide a unified customer experience across online, mobile, and in-store channels. The project focused on improving customer retention and enhancing the company's e-commerce infrastructure to support growing business needs.
•Managed the successful integration of the Omni-Channel Customer Engagement Platform (OCEP), ensuring seamless customer experiences across online, mobile, and in-store channels.
•Collaborated with marketing, sales, and IT teams to align platform features with business goals, increasing customer retention.
•Directed cross-functional teams in Agile sprints to enhance the platform’s functionality and improve the user experience across all customer touchpoints.
•Led UAT sessions to validate the platform’s performance, ensuring that it met customer expectations and business requirements before deployment.
•Developed detailed reports using Tableau to track customer interactions, sales performance, and engagement metrics, providing actionable insights to senior leadership.
•Managed project budgets and timelines, delivering the platform integration on time and within budget, while reducing development cost.
•Implemented SQL-based reporting solutions to track customer behavior and engagement, driving data-driven decisions to enhance marketing efforts.
•Conducted risk assessments and implemented mitigation plans to address potential issues during the platform integration and rollout phases.
•Led the creation of user stories and acceptance criteria, ensuring clear communication of project requirements to development teams.
Project Manager
Intellectsoft - NYC, NY Sep 2009 – Dec 2010
Domain: IT Consulting
Project Name: Agile Enterprise Transformation for Client Digital Solutions
Project Summary: Led the Agile transformation for Intellectsoft’s key client projects, transitioning teams from Waterfall to Agile methodologies. The focus was optimizing software development processes, reducing delivery times, and enhancing team collaboration.
•Conducted Agile training workshops for internal teams and clients, ensuring a smooth transition and adoption of Scrum and Kanban methodologies.
•Utilized JIRA and Confluence to streamline project tracking and documentation, reducing project overhead and improving communication across teams.
•Developed comprehensive test plans and test cases to ensure thorough business and technical requirements coverage.
•Conducted stakeholder meetings to gather requirements, define project scope, and ensure alignment with client expectations throughout the project lifecycle.
•Managed project risks and implemented mitigation strategies, reducing project delays and enhancing overall delivery efficiency.
•Led post-implementation reviews to identify opportunities for continuous improvement in Agile processes, driving ongoing enhancements in project delivery.
•Managed project budgets and resource allocation, delivering projects within budget while optimizing resource utilization.
Education
•B. Com from Dr.Lankapalli Bullayya College-Andhra University (2004)
•MBA in Marketing and HR from Andhra University (2006)
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