Salesforce Developer Sales Cloud

Sai Sreeya Rao Gangula

Email: **********@*****.***,Phone: +1-332-***-****

SUMMARY

Experienced Salesforce Developer with around 4+ years of hands-on experience, focused on tailoring, integrating, and enhancing Salesforce solutions. Committed to delivering top-notch solutions that meet business requirements, while staying updated on emerging technologies. EDUCATION

Eastern Illinois University Illinois, USA

● Master of Science in Computer Technology Dec 2023 Osmania University Hyderabad, India

● Bachelor in Computer Science and Engineering July 2021 SKILLS&COMPETENCIES

Salesforce Technologies: SalesForce.com, Force.com, Sales Cloud, Service Cloud, Community Cloud, Apex Language, Apex Triggers, SOQL, SOSL, Visual Force Pages/ Component, s-Control, Apex Web Services, & Work Flow and Approvals, Dashboard. Salesforce Tools: Force.com IDE (Eclipse), AJAX Tool Kit, Force.com API tools (Data Loader), Force.com Explorer, Force.com Platform Languages: Apex, C/C++, Java, HTML, XML, CSS, AJAX. WORK EXPERIENCE

Salesforce Developer KBR. Inc Houston, Texas Jan 2024 to Present

• Hands-On Experience in Implementing Sales cloud, Service cloud, Chatter, Marketing and recommended solutions to Improve Business processes using salesforce CRM.

• Created Data Extensions, List to load data into salesforce marketing cloud. Created various Custom Objects, Custom Settings, Custom Labels, Validation rules, Record types, Custom Tabs, Workflow rule and approval process including Field updates and email alerts.

• Integrated Salesforce with external systems and third-party applications using APIs and web services, streamlining data exchange and business processes.

• Developed and maintained JavaScript-based web applications, implementing AJAX for asynchronous data loading and enhancing user interactions.

• Created custom Visualforce pages and integrated them with Lightning components to provide seamless navigation and improved functionality for end users.

• Proficiency in OmniStudio tools for designing and deploying customer experiences and workflows.

• Strong knowledge in developing reusable components using LWC for Salesforce applications.

• Implemented responsive design features using jQuery, improving mobile accessibility across web applications.

• Developed dynamic web applications with JavaScript, integrating them into Visualforce pages to create interactive features that improved user engagement.

• Developed and optimized complex SQL queries to enhance database performance, resulting in a 30% increase in query speed.

• Developed and maintained project plans, ensuring timely delivery and alignment with stakeholder requirements, leading to a 20% increase in project efficiency.

• Created New Reports, New Dash Boards, and worked on Data Loader by uploading about close to a million records and experienced in cleansing and Duplicating bulk loads.

Salesforce Developer AT&T Raliegh, North Carolina Jan 2023 -Dec 2023

• Proficient in Salesforce (SFDC) implementations, specializing in Sales Cloud functionalities and tailored solutions.

• Developed apex classes, apex triggers, apex controllers to develop custom business logic.

• Actively participated in the Software Development Life Cycle (SDLC), working closely with product owners to gather requirements, design solutions, and perform testing for various Salesforce implementations.

• Implemented DevOps practices, including continuous integration and deployment (CI/CD), to automate and accelerate the development lifecycle and improve code quality.

• Utilized tools like Jenkins, Bitbucket, JIRA, and GitHub for version control and project management.

• Integrated SAP systems with Salesforce, enabling seamless data flow between platforms and enhancing operational efficiency across departments.

• Collaborated with IT teams to implement SAP data migration strategies, ensuring accuracy and compliance during transitions.

• Created workflow rules, defined related tasks, email alerts, and field updates. Created page layouts, search layouts to organize fields, custom links, related lists, and other components on record pages.

• Implemented apex classes & triggers and linked them to manage the workflows implemented in the system.

• Used force.com developer toolkit including visual force pages, apex classes, apex controllers and apex triggers to develop custom business logic. Salesforce Administrator Open Box Solutions May 2019- July 2022

• Proficient in configuring Salesforce objects like Accounts, Contacts, Opportunities, and custom objects.

• Customized page layouts, record types, fields, and validation rules to meet business requirements.

• Designed and implemented workflow rules, approval processes, and process builder flows to automate business processes.

• Scheduled reports and dashboard refresh to keep stakeholders informed and drive data-driven decision-making. CERTIFICATIONS

• Salesforce Certified Administrator

• Salesforce.com Certified platform Developer 1.

• Salesforce.com Certified platform Developer 2.

• Certified Salesforce Sales Cloud Consultant.

• Certified Salesforce Service Cloud Consultant

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