Service Coordinator Assisted Living

WILBERT MCNEAL

Washington, DC ******

202-***-**** - *************@*****.***

PROFESSIONAL SUMMARY

Energetic kitchen professional with excellent leadership and organizational skills. Focused on increasing team productivity while meeting exacting standards for presentation and taste. Accomplished multitasker with disciplined approach. SKILLS

Detailed Documentation

Service Quality Standards Evaluation

Task Delegation

Weekly Menu Preparation

WORK HISTORY

04/2014 to 06/2023 Culinary Supervisor

Washington Nationals Baseball Club – Washington, DC Maintained safety and cleanliness of culinary team and work area as directed by governing regulations.

Anticipated guest's needs and responded to and acknowledged guests and resolved concerns.

Supported team to reach common goals.

Followed company, safety, security policies and procedures. 01/2004 to 08/2008 Dinning Service Coordinator

Sunrise Assisted Living – Oakton, VA

Communicated with clients and service providers to provide updates on work progress.

Resolved customer complaints and issues to drive satisfaction and loyalty. Coordinated and monitored service activities to confirm work met all requirements.

Managed and coordinated service teams to achieve successful completion of service projects.

EDUCATION

06/1976 Culinary

Wilson Central High School - Wilson, NC

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