HENRY MORA
YUCAIPA, CA 951-***-****
************@*****.***
OBJECTIVE
Dedicated and motivated Information Technology enthusiast with a strong foundation in technical skills and a passion for continuous learning. Recently completed an online course to obtain CompTIA At certification and actively preparing to excel in the certification exam. Demonstrates proficiency in troubleshooting, hardware, software installation, and network configurations. Committed to staying updated with the latest technological advancements and seeking opportunities to contribute projects and provide outstanding technical support.
SKILLS
Shipping Receiving Packing Pallet Jack Detail Oriented
Social media marketing Painting Online-Store Manager Customer Service
Inventory control Lumping Hand Tools Communication
Picking
Microsoft Word, Outlook,
Apple Software, Excel
Logistics
Assembly Line Time Management
WORK EXPERIENCE
Restoration Specialist, Yucaipa Modern, Yucaipa, CA 07/2017 to Present General labor refinishing, repairing, and restoring furniture.
- Utilizing expert techniques to repair and refinish damaged furniture, restoring it to a like-new condition.
● Methods of refinishing include painting, sanding, staining, and polishing metals.
- Ensuring finishes are according to client preferences.
● Ensures attention to detail in matching colors and finishes for seamless restoration.
- Packaging and shipping packages; ensuring items for shipment are safe and secure in packaging to prevent damage during transit.
● Coordinates with shipping carriers to arrange timely and efficient delivery of furniture orders to customers.
● Manages shipping logistics and collaborates with carriers to facilitate timely and secure shipments.
- Providing exceptional customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction.
● Offers personalized assistance to clients in selecting finishes, colors, and design options for their furniture pieces.
- Follow proper safety protocols and disposal procedures to maintain a safe work environment. Restoration Specialist, Modspace Refinishing, Yucaipa, CA 08/2011 to 7/2023 General labor refinishing, repairing, and restoring furniture.
- Utilizing expert techniques to repair and refinish damaged furniture, restoring it to a like-new condition.
● Methods of refinishing include painting, sanding, staining, and polishing metals.
- Ensuring finishes are according to client preferences.
● Ensures attention to detail in matching colors and finishes for seamless restoration.
- Packaging and shipping packages; ensuring items for shipment are safe and secure in packaging to prevent damage during transit. Coordinates with shipping carriers to arrange timely and efficient delivery of furniture orders to customers.
● Manages shipping logistics and collaborates with carriers to facilitate timely and secure shipments.
- Providing exceptional customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction.
● Offers personalized assistance to clients in selecting finishes, colors, and design options for their furniture pieces.
- Follow proper safety protocols and disposal procedures to maintain a safe work environment. City Cleaner, Cset, Visalia, CA 09/2022 to 11/2022 General labor work cleaning up city parks, city streets and removing homeless encampments.
- Collaborated with city officials to identify and address areas in need of cleaning and maintenance.
- Ensured public areas such as the city parks and city streets were maintained by ensuring they were free of debris and park structures were clean and in good working condition and maintained aesthetic appeal.
- Conducted thorough assessments of homeless encampment sites to understand the scope of cleanup required.
- Coordinated with local authorities, social services, and volunteers to ensure a safe and efficient cleanup process.
- Implemented sanitation measures to prevent health hazards and restore the sites to a habitable condition.
- Provided support and resources to individuals affected by the cleanup, including access to shelters and essential services. Warehouse Associate, Southland Employment Services, Ontario, CA 04/2018 to 09/2020 Warehouse logistics that include inspecting and processing orders, ensuring items are packed and shipped to customers.
- Processed customer orders, ensuring items are picked, packed, and shipped in a timely manner.
- Maintained order records and documentation to track order fulfillment and shipment status.
- Managed and organized inventory to optimize storage space and streamline retrieval processes.
● Conducted regular inventory checks to monitor stock levels and update inventory records accordingly.
- Conducted Quality Assurance Inspections.
● Thoroughly examined products for defects, damages, and quality issues to ensure customer satisfaction.
● Monitored incoming and outgoing shipments to verify product quality and adherence to specifications.
- Organized warehouse layout and allocated space efficiently for different inventory items.
● Received, unloaded, and properly stored incoming inventory, maintaining accurate inventory placement.
- Provide suggestions and ideas for enhancing warehousing processes and operational efficiency.
● Collaborated with warehouse team members to implement improvements and optimize warehouse procedures.
- Maintained cleanliness and organization in the warehouse by regularly cleaning and arranging inventory items. EDUCATION
High School Diploma 06/2005
California Department of Education and Orange County Board of Education, CA IT Helpdesk Administrator, Certificate of Completion 5/27/2024 National Certification – In progress
MedCerts (train.medcerts.com)